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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Delivery driver tried to run into me

315 replies

Kazkepper123 · 11/03/2021 21:21

Long and short is that I had a delivery today. Pallet was over 2 metre high and they wouldn’t deliver it to the back of the house. Every other delivery has been delivered this way. He wouldn’t tell me why he wouldn’t do it. It could have been there wasn’t enough space or whatever but he wouldn’t say.

I asked him to take the delivery back as I didn’t want to be liable for a pallet on the main road that wasn’t secured properly (was no wrap at the bottom) and I hadn’t signed the tablet. He refused.

As the driver was closing the back of the van etc I stood at the front of the van and tried to call the company. The driver than tried to drive into me. Had to call the police etc.

AIBU for standing in front of the truck and him trying to run into me? I was on the phone to his company.

OP posts:
SchrodingersImmigrant · 12/03/2021 08:11

Insiramce companies don't gove a fick about "kindness". Honestly, people. Stop being "omg bit of kindness wouldn't hurt blabla pffffft". Even made up insurance companies don't. That's it. Simple as that. People honestly have to think. If I order super heavy goods kerbside, can I move them or will I have to cause a scene, prevent person from leaving and be just a bit of a shit spoiled dramallama person instead of paying extra or putting nlte on delivery.
Most large deliveries I had were kerbside. I wouldn't expect delivery like that not to be kerbside, unless specified.
The fact that some companies have different ninsurance, or drivers rosk it, doesn't mean all of them must. Jeeeez.

butterpuffed · 12/03/2021 08:14

Where's the pallet now ?

PurpleWh1teGreen · 12/03/2021 08:17

I assume this is a lorry or truck and not a van and they have winched the pallet out to the kerb.

We have a long narrow drive with a turn in it. A Luton van can get down but nothing larger. This means we have a conversation in advance when ordering deliveries of large items, to agree the best way to do it. I can’t imagine just ordering off Etsy and waiting for the driver to turn up.

We use a local company for aggregates who send one of their smaller trucks and make more than one delivery if need be. This costs us a little more, but is more convenient than moving tons of gravel etc by wheelbarrow. For other kerbside deliveries we sometimes reverse our largest vehicle to the end of the drive and put stuff straight in the boot.

Have always found drivers more than willing to help if you flag the issue in advance and offer to help them. Always tip if they go the extra mile.

sweetpotatopie12 · 12/03/2021 08:18

Build a bridge. Get over it. Both were bellends

UserTwice · 12/03/2021 08:18

So the pallet couldn't be let at the side of the house because is is 2m tall, weighs 220kg, was not packaged properly and is very unstable.

But the driver would be able to move it round to the back of your house very easily in a few minutes.

I had someone stand deliberately in front of my car once to stop me driving away. I was already on the point of starting the engine and moving away so I did start to drive towards them before I'd realised, before quickly stopping. Standing in front of me was the aggressive act here despite them trying to claim that I'd deliberately driven towards them. Police weren't interested in that instance either.

oakleaffy · 12/03/2021 08:22

@SchrodingersImmigrant

Did he actually drive into you or did he just move towards you. Some companies have kerbside only. I think you two just worked each other up
This.

I had three huge roof finials delivered in a pallet and it was ''Kerbside delivery only''.

I asked reasonably if the driver might help me carry them uo the path to be secure...He agreed, and I was very grateful.

A 2 metre high pallet sounds a big delivery.

I always check now if delivery is ''Kerbside'' now, and opt for a better delivery company if so.

Dishwashersaurous · 12/03/2021 08:31

So did he drive into you? Are you receiving hospital treatment for being hit by a lorry?

BillMasen · 12/03/2021 08:32

So, person gets the delivery they paid for and kicks off because they wanted driver to do more for them

They then decide it’s unsafe, despite being offloaded fine, and aggressively stand in front of the driver, who probably starts their vehicle and moves to leave. OP claims they were “run into”.

Police see this for what it is and are not interested.

Op sounds entitled, aggressive and somewhere between exaggerating and lying to get revenge on the driver (who possibly wasn’t covering himself with glory either)

LemonTT · 12/03/2021 08:41

Even without the drivers version of events you are getting feedback from the majority that you are unreasonable.

At best you bear a huge responsibility for what happened.

WildHorsesRunInMe · 12/03/2021 08:43

@notmethenwho

YABU. You refused the delivery so obviously he will want to leave. He won't want to hang around waiting for you to make a phone call. You were incredibly foolish to stand in front of the van I can't quite believe you would do that?!

Of course he is also VU for driving into you

No one is covered in glory here

This
Chewbecca · 12/03/2021 08:44
  • how did he get the unsafe load off the lorry?
  • did the lorry make contact with you and are you hurt?
  • where are the goods now - still in the road? Have they fallen off?
diddl · 12/03/2021 08:49

What would the difference have been between where he left it & getting it onto your property at the back?

Loading up & driving elsewhere?

So there's nowhere other than the road at the front of the house?

AIMD · 12/03/2021 09:02

You didn’t accept responsibility for the delivery or sign the form so surely it would have been the drivers responsibility if it was left in an unsafe condition.

Obviously he shouldn’t have driven into you. Standing in front of a large vehicle while your arguing with the driver is a bit silly though.

thelittlestrhino · 12/03/2021 09:02

He drove towards me/He drove into me
The driver wouldn't explain why he wouldn't move them/He said he didn't have time
It was kerbside delivery/It wasn't kerbside delivery
The items were 25kg each/the items were 22kg each

Confused
HappySonHappyMum · 12/03/2021 09:14

Lets be honest about this - he was, of course, ridiculous for trying to drive into you. You were ridiculous for standing in front of his van. You paid for kerbside delivery which is what you got. You've been lucky that other companies have delivered down your side - they don't have too. But I presume you have arms and legs and it wouldn't have taken 20 minutes to carry 10 x 25kg items down the side yourself. The real issue here is that you didn't want to to that and got the hump when you realised you might have to.

GreyHare · 12/03/2021 09:17

@Sirzy

I’m still intrigued how this 6ft high unstable load was taken off the back of a lorry in the first place!
Yes this ^^, OP please explain how the driver removed this huge teetering unsecured dangerous load that was merely balanced on a pallet from his truck, and inquiring minds would also like to know, did this mammoth towering stack of danger fall on any passing babies as you seem to suggest could happen?
Dishwashersaurous · 12/03/2021 09:22

If the load was so unstable how did it get off the lorry?

And you would have had to move it anyway.

BillMasen · 12/03/2021 09:25

@Chewbecca

- how did he get the unsafe load off the lorry?
  • did the lorry make contact with you and are you hurt?
  • where are the goods now - still in the road? Have they fallen off?
I think we know the answers to these...
Dishwashersaurous · 12/03/2021 09:28

Really intrigued about what can be bought from etsy which is pallet size

InfoInfoInfo · 12/03/2021 09:28

I imagine if it is roadside then it is roadside and not the rear of the property ...

You wound each other up... if nicer to each other it wouldn't escalate....

You should never stand in the way of someone that is unhappy/angry/etc it's foolish

InfoInfoInfo · 12/03/2021 09:30

@thelittlestrhino

He drove towards me/He drove into me The driver wouldn't explain why he wouldn't move them/He said he didn't have time It was kerbside delivery/It wasn't kerbside delivery The items were 25kg each/the items were 22kg each

Confused

Oh.... one of the changing stories each time it is retold....

Her truth was.... slightly different to the delivery driver's truth

MzHz · 12/03/2021 09:31

@Sosigsandwich

Standing in front of a van when you already knew the driver was a bit of a knob seems a ridiculous thing to do.
WTAF 😱
Nith · 12/03/2021 09:35

I imagine if it is roadside then it is roadside and not the rear of the property

But there was a road at the side of the property? What makes one bit of roadside the correct one, and another bit a few yards away incorrect?

user64332 · 12/03/2021 09:43

It sounds to me like you tried to refuse the delivery after he'd already delivered it kerbside? It's one thing unloading a huge pallet but then to expect him to manage on his own to pick it back up and move it round the back or take it back with him when he's already done his job of delivery because you hadn't made provisions in advance to move it off the road? I'm not at all surprised he said no.

Of course it's massively unreasonable to drive into you but you sound a fucking nightmare of a customer and it was so passive agressive to stand there calling his company and trying to block his way. I expect he just inched forward rather than ran you down.

Nollopian · 12/03/2021 09:50

@Naillig222

He took the delivery back like you asked him to. He then needed to get on with his job. The rest was between you and the company. Why would you stand in front of his van? You sound like a lunatic.
So bored of this thread as op is picking and chosing what she'll answer, which makes me think it isn't entirely accurate and also the ambiguity around what actually happened. I read it as the driver refused to take the pallet back and that was why she stood in front of the van but others have read it as he did that the pallet of goods away for why was she being so ridiculous in blocking the driver. Who knows what's actually going on with this bizarre story Hmm