Whatever about the grandfather's behaviour, I think the friend doesn't sound like she takes any responsibility.
She sat while the grandfather was the butt of 3 jokes, that those that witnessed were open mouthed about.
Considering the child is regularly cheeky, for everyone to be "open mouthed" with shock, makes me think she was really appallingly rude... why else would they be "open mouthed"?
3 awful jokes?...3
Very poor.
Very rude.
Very disrespectful.
Awful that Child A is being punished too.
The grandfather may be making an excessive drama out of it, but as we don't know what was said, other than those who witnessed it we "open mouthed"..who knows.
But your friends parenting is very poor and her minimising is indicative of it.
11 is old enough to be sensitive to others.
Sounds to me as if this child needs a little less indulgence about being a cheeky madam, and far greater focus on basic manners, courtesy and respect for the elderly.
Her parents have failed her and need to buck up.
In my experience it's only the lazy parents that find cheeky children adorable.
Teachers, other family and other parents find them tiresome and tedious.
I'd like to know did the child just hang up at the shock experience of being reprimanded before apologising?
Because if she did it says more about an indulged child that can dish it but isn't used to being told to mind her manners.
Your friend should spend a little time reflecting on her parenting and how she is failing her daughter.
If after being the butt of 3 jokes that caused others to be "open mouthed" the grandfather wants to stop his treat, that is his choice.
The parent should again reflect how her indulgence has allowed an 11 year old think that her "jokes" were appropriate.
She's 11 not 5.