To think this is really cheeky?

[christmasmiserymary]

Ordered a takeaway this evening as I'm home late from work. Delivery driver turns up and the bill was £36.50, I hand her £40 and she's asks "do you want the change?" I was a bit stunned and felt like a bit of an idiot when I said yes please. Dd said that is really cheeky and I should call the takeaway to complain what do you all think?

If you are so hard up that giving £3.50 away is problematic then don't order takeaways. I always tip the delivery drivers. They earn peanuts.

What a complete non event! Don't complain, no.

The delivery person doesn't get the £2-3 though. That's for the restaurant who have to pack up the food and employ the driver. It's good to give a tip to the driver, they are out in all weathers and don't earn much.

Round here the delivery person gets the delivery charge

@CheetasOnFajitas

If she was actually Chinese then it was possibly a cultural thing as the Chinese tend to be pretty direct about money

How quintessentially Mumsnet

She's on a shit wage and may have been a bit desperate. YABVU to complain.

@PurplePansy05

I tip. I definitely wouldn't complain. I'd be grateful they'd delivered me food on a busy day for me and recognise they are probably very busy delivery wise and don't need their time taken up by one moaning about a comment over £3.50. But maybe that's just me.

you'd be grateful that a delivery driver delivered your takeaway?

I'd expect to be offered the change and I'd then tell them.to keep it.

stunned at the rudeness

I think your response is way over the top. She may have asked because she wanted the money, she may have asked because lots of people are avoiding handling money due to covid.

I can't believe you would consider risking someone's job for such a tiny thing. Why are you even thinking about it?

@Didkdt most of the takeaways here do not accept cards. Those that do, it’s only if they have an app and you order and pay online. There’s a couple that are restaurants as well as takeaways and they accept both but most of the standalone takeaways are cash only and off the top of my head I can only think of one that has an app and lets you pay online.

Tipping the driver is weird. She was a cheeky fucker. She knew most people will be too embarrassed after that to say yes please. You weren't.
I think tipping is disrespectful and arrogant.

It is a bit cheeky but I'd let it go.

A few years ago a friend and I went out for tea and cake. The waitress had been rather snooty all the time we were there; when we went to pay, instead of handing us our change she put it straight on the tip saucer!

Friend, with great aplomb, scooped it out and we left. We had been going to tip anyway (but not all of the change!!), her own fault that she got nothing!

Absolutely bizarre during the pandemic that there's no contact less or pay online option. Perhaps she assumed you'd tip because surely most do, and didn't want to double handle the change by passing it to and fro.

It is (ever so) slightly cheeky I suppose but you were welcome to say no, and did. Your DH should damn well be calling himself if he thinks it's so appalling. I'd be more miffed at him piping up and goading me to call and complain than I would the non event with the delivery driver. Get him to call and embarrass himself OP if anyone must.

@emilyfrost

How did she know? Is she psychic?

MiddleClassProblem It’s rude of her to ask, because it means she expects to keep the change. She should wait and see if it’s offered.

I understand that it’s cheeky, I never said any different. I just think the story is bizarre.

And even more so for them to ask exactly how much money OP will be paying with so they can give the exact change.

That is bizarre!

Most cash only places have installed card machines due to COVID. But even before that I have never experienced one where they ask you the exact amount you will be paying with so they give you the exact change.

@christmasmiserymary if you never complain then why the hell would you consider bothering to complain about this?

I think tipping is disrespectful and arrogant

What? Disrespectful to whom, the tipper or the tippee? And who is being arrogant?

She asked, you said you wanted it, she gave it to you. Seems like a perfectly normal polite interaction, I don’t think there’s any need to complain. What would you want to get out of it? Get her into trouble? Get a discount for your distress?

No it’s not cheeky, people don’t want money being passed over due to covid.

It was a very reasonable question to ask.

I don;t get takeaways, but wouldn't be surprised to get that from a cab driver. It's less than 10%. YABU paying cash rather than card - then the issue wouldn't come up.

God, I can’t believe folks are so petty they’d complain about this.

Firstly during Covid many peoooe don’t want cash handed to them. So it’s right to ask.

And secondly, no harm was done, it was 3.50. To complain and try to loose the woman her job over it, is just horrible.

I honestly don’t understand what’s wrong with people. Even if she was badly in need of the money and hoping for a tip, you said no and grabbed your money back, leave it at that.

@Mysteryon

Years ago - 20yrs +- had lunch in a well known pizza restaurant with work colleagues. Bill came to just over £80, so we left £100 on the saucer which was collected without a word by the waitress. And we sat there waiting for change. And we sat there. Eventually another waitress came over and asked us basically to move as they needed the table. We said we were waiting for change. Original waitress came back and said oh I thought you wanted me to keep the change - er no, we'd like our change please. She'd assumed we were happy to leave nearly £20 tip on £100 bill - she didn't get a penny

This sounds very odd. Unless you paid with two fifties then you could have kept your own change so it would’ve made sense for her to assume you wanted her to keep it?

Or five £20’s?

Delivery driver for takeaway are not on min wage they basically get nothing unless people give them tips

Maybe the delivery driver wasn't sure if you'd be happy to touch change (COVID)

All the takeaways here are cash only it's a small market town and no option to pay card unless you pick it up yourself and that's only 2 takeaways out of 6 here. The only places here that are on just eat (no deliveroo) are a couple of Indians. So cash is expected to be exchanged.

I would want a 3.50 change. 36.50 for food is expensive enough. YANBU

@Mamanyt

Cheeky to ask, a little, but more than cheeky of you not to tip. Delivery charges go to the company, not the driver, and they are paid a bare minimum. On slow nights and with cheap customers, sometimes tips don't even cover petrol costs. I always tip at least 10%. I have delivered food for a living when I was much younger, and I know how critical those tips are to a bottom line.

Wholly irrelevant. It’s not up to the customer to top up the driver’s wages.