To think this is really cheeky?

[christmasmiserymary]

Ordered a takeaway this evening as I'm home late from work. Delivery driver turns up and the bill was £36.50, I hand her £40 and she's asks "do you want the change?" I was a bit stunned and felt like a bit of an idiot when I said yes please. Dd said that is really cheeky and I should call the takeaway to complain what do you all think?

Wait so you gave her the money, waited for her to dig out the change and then she asked if you wanted it?

If you were going to say keep the change, why wouldn’t you say that before she got the change out?

I'd be grateful they'd delivered me food on a busy day for me

It wasn’t a favour.

It wasn't a favour.

No, it is their job, but it doesn't mean there's nothing to be grateful for and to whinge over something utterly insignificant. Aren't you a delight.

Oh fuck off. Your original post was snide and condescending. You obviously think you’re a better person than the OP because you’re ‘So very very gwateful!’ for a takeaway you’ve paid to have delivered. I wouldn’t be throwing supercilious comments like ‘Aren't you a delight’ around if I was in your shoes.

Years ago - 20yrs +- had lunch in a well known pizza restaurant with work colleagues. Bill came to just over £80, so we left £100 on the saucer which was collected without a word by the waitress. And we sat there waiting for change. And we sat there. Eventually another waitress came over and asked us basically to move as they needed the table. We said we were waiting for change. Original waitress came back and said oh I thought you wanted me to keep the change - er no, we'd like our change please. She'd assumed we were happy to leave nearly £20 tip on £100 bill - she didn't get a penny

This sounds very odd. Unless you paid with two fifties then you could have kept your own change so it would’ve made sense for her to assume you wanted her to keep it?

Ha no just re read it was over £80, as you were!

@LindaEllen I am from the US, tip is not included in bills but is customary. In the US, OP would be being rude and stingy

It was cheeky, but I wouldn’t complain about it. She didn’t get a tip, that’s probably ‘punishment’ enough!

It’s nice to offer a tip if you have some change (and slightly depending on circumstances I guess) but I don’t think it needs to be 10%. Surely it’s 10% on a bill because of a vague assumption that the more money you spend (the more of you there are?) the more work it’s been for the waiter or waitress. That rule doesn’t really apply to delivery drivers. Someone delivery a £40 order of Chinese food hasn’t worked any harder than someone delivering a £15 order of Chinese food!

I can’t believe you are considering calling to complain about this. She probably asked you because most people say straightaway to keep the change so she was making sure you wanted it first.

A lot of people will pay tips and say "keep the change" - we do.

So no she's not being cheeky. Simply didn't want to fondle all the cash in the dark if you were going to turn around and give it to her.

How strange you'd find it that insulting you're considering complaining and writing on Mumsnet...

I'm surprised at the people that think she's cheeky. I assumed everyone at a minimum rounded up to the nearest tenner? Even then for £3:50 I think that's a little tight sorry!

Don't complain about her. Next time she delivers to you she will have gobbed in your food.

If she was actually Chinese then it was possibly a cultural thing as the Chinese tend to be pretty direct about money

How could she already have your change ready before she knew what denomination you were paying with?
Her asking if you wanted change isn't perfect customer service, but since you were already planning on giving her the extra, why not just respond "Nope! That's for you. Thank you!" Why the hard pivot to being so worked up you are contemplating calling to complain?
I guess the way I look at it is that you then get to go into your warm home and enjoy a tasty takeaway while she goes back out into the dark and cold to keep delivering to customers (some rude, some kind, some good tippers, some stingy).

Many people don't want to handle change during a pandemic. Perhaps she was just acknowledging that.

God you sound hard work. Even if she WERE hinting for a tip - is it that heinous? She's out amid a deadly virus surge, bringing you your food. Ffs.

We're in a pandemic where people are financially struggling, of course someone on minimum wage in a job with little to no benefits is going to chance it that they'd get a tip. If you can afford a £36.50 takeaway during this time simply because you got home late then you could afford to give the driver a tip. What a ridiculous idea to complain. Because people aren't losing enough jobs right now are they? So you can sit in your home with your 40 quid takeaway and feel smug that someone can't pay their rent for asking if you were going to tip them. Fucking hell Karen

@WelliesWithHeels

How could she already have your change ready before she knew what denomination you were paying with? Her asking if you wanted change isn't perfect customer service, but since you were already planning on giving her the extra, why not just respond "Nope! That's for you. Thank you!" Why the hard pivot to being so worked up you are contemplating calling to complain? I guess the way I look at it is that you then get to go into your warm home and enjoy a tasty takeaway while she goes back out into the dark and cold to keep delivering to customers (some rude, some kind, some good tippers, some stingy).

Exactly!!

It is cheeky of her. It’s up to the customer to say ‘keep the change’ not for the delivery driver to expect it. I would normally tip £2 so if she had given me the change I would have given £2 back but not with that attitude.

Maybe she checked in case you didn’t want to handle someone else’s cash - risk of coronavirus??

Don’t complain.

I had no idea people tip delivery drivers! We always tip taxis, restaurants, hairdressers etc but have never done this. We usually pay by card so they just hand over food at door, are we supposed to tip? There is always a delivery charge around here as well as the food cost.

I wouldn't complain, but yes it is cheeky.
Assuming you're in the UK, you don't have to tip regardless of what people might say on here and I'd be a bit taken aback too.

Honestly if you complain you will be a laughing stock.

What is it with people wanting to get workers into bother? Can people not just be a bit annoyed, deal with the situation and not give it another thought? I think you were entitled to be a bit annoyed but to complain about this is really, really shitty. Have a word with your DD also as it was her that told you to complain.

@WelliesWithHeels because she knew I was going to give her £40 so she had the change ready.

@christmasmiserymary you were stunned at the rudeness? That’s a very mn response to a minor infringement of manners. However in that vein are you not mortified, shaking and sobbing due to your lapse in cooking from scratch which is also a MN baseline?

YABU. If you were so stunned and distressed then in future buy your noodles elsewhere.