To think this is really cheeky?

[christmasmiserymary]

Ordered a takeaway this evening as I'm home late from work. Delivery driver turns up and the bill was £36.50, I hand her £40 and she's asks "do you want the change?" I was a bit stunned and felt like a bit of an idiot when I said yes please. Dd said that is really cheeky and I should call the takeaway to complain what do you all think?

It's not about the money it's the fact that she asked. I normally just round it up anyway but the fact she asked seemed really cheeky. Never had that before.

Ah, yes, how dare a minimum wage pleb ask if the customer wants the 10% change back

I bet if Oliver had asked you for more you would say no.

It's cheeky but don't complain. It's not like she's done you any harm is it?

It's more rude than cheeky. They should always assume you want the change and try to give you it unless you say otherwise.

If tipping was mandatory it should be included in the bill amount (like it is in the US).

Tipping isn’t included in the bill amount in the US.

Maybe she said do you want the change as people have been refusing lately due to worrying about covid
Not many take cash here at moment as all contact delivery

I wouldn't call to complain but I wouldn't tip them again.

I only tip if the service has been good.

It was presumptuous. But ringing to complain would be an overreaction and would make you a right twat.

** contact free delivery

Cheeky yes definately, complain. No not unless it happens again from the same place then I might say something.

@tallduckandhandsome I'm on minimum wage and I don't expect tips, don't know what's that's got to do with it.

When I tip cab drivers, I'm always explicit, so if the fare was £16, I'll hand over a £20 and say please give me £2 back.

Why would you just wait for the driver to root around for £3.50 change (taking off motorcycle gloves etc) and then say 'oh don't worry about it'? Why not just speak up?

That’s normal. You’re cheeky for not tipping!

@Meraas motorcycle gloves? It's not deliveroo it's the local Chinese in a micra. Most people have the change all ready counted out and ready to hand it to you because if your paying a £36.50 bill the chance are your paying with £40 so have the 3.50 ready to give you unless you say keep it. And no one around here is worried about getting they're change.

I was prepared to tell her to keep the change but before I could get the money out of my purse she was asking if I wanted the change back? For principle I told her yes because I thought it was very rude to ask.

@Disfordarkchocolate

Not cheeky at all. Lots of people don't want change, especially at the moment. It seems like an OK tip but not generous.

Of course it's cheeky, you shouldn't be asked if you want your change. It should be offered and left for you to decline if you want to

Also, I think YABU to expect delivery driver to carry change, we always pay by card if we don't have exact money (plus tip).

It’s not unreasonable at all. If a takeaway accepts cash, their drivers should carry change. In fact most takeaways will say drivers carry a maximum of £10 in change - that way customers know in advance whether they will be able to pay in cash or not (i.e. they know they can’t pay for a £25 order with two £20 notes).

That’s normal. You’re cheeky for not tipping!

It’s entirely the customer’s choice.

@christmasmiserymary

I was prepared to tell her to keep the change but before I could get the money out of my purse she was asking if I wanted the change back? For principle I told her yes because I thought it was very rude to ask.

If it happened as you describe here it sounds as if she was just asking whether to get the change out or whether you were paying the exact money. ‘Do you want change’ and ‘do you want the change’ have two different meanings. She may have meant need instead of want.

Would you rather she rummage around in her pocket, nip back to the car for a few pennies then when she goes to hand it to you you can say "no it's ok, keep it"?

We always tell them to keep the change.

YANBU. It’s cheeky; they already get paid for the job they do and don’t need a tip.

I would say in covid times a lot of people don't want the change back tbh

Maybe she was asking due to the current climate and social distancing and all that jazz???? You might not have wanted dirty money returned in your hand?

She asked if you'd want change before you'd even handed the money over?

Sounds like she was just wondering whether you'd be paying with the exact cash or if she should get change ready.

Just a misunderstanding. Don't let it ruin your chow mein.