Would doing this make my dd a bit spoilt?

[Maisymooster]

Last night dd was out and her phone must have fallen out of her pocket. She arrived back absolutely distraught. We managed to track it on the find my I phone thing and her dad collected it from the street! It was smashed in 1 corner but now doesn't work. I haven't yet inspected it but the extra annoying thing is we were going to surprise her for Christmas with an upgrade.
So my dilemma now, do we pay for a repair or upgrade the phone now earlier than planned?
Her current phone until it smashed last night is an i phone 11 and I wanted to sell it to recoup some costs back from upgrading. So it would need fixing if I did that. But I have no idea the cost of fixing it versus what I'd get for selling it.
But if we just upgrade immediately, not only does it completely ruin the surprise on Christmas day (and her sibling would get a surprise too when she'd already had hers) It would also seem like the wrong message to send to her as she was obviously careless. Like showing her don't worry sweetie, you've smashed your phone here's a better one to replace it with! Wwyd?

does your insurance cover a repair / replacement

Always “I’d be pretty distraught if I lost my phone. It has loads of photographs and videos on that I would be gutted to lose.”
You need to back them up to the cloud

@Balaur

And here come the "an iPhone 11 wow" folks. It's irrelevant to what the OP is asking!

I don't think it's irrelevant when the OP is asking whether she is making her DD spoilt!

Find out how much it is to get fixed (I'd take it to a local reputable person) and then give her a new one for Christmas as planned. I sure the new one incase she accidentally drops it.

Just give it to her. Faffing around getting it fix etc is more cost. Forget they money - you have already spent it.
Give it to her and say as a result there’s no big gift on Xmas day . It’s a shame but hopefully it will help her be more careful.

See how much it will cost to fix and then decide I think?

@GreyishDays

Always “I’d be pretty distraught if I lost my phone. It has loads of photographs and videos on that I would be gutted to lose.” You need to back them up to the cloud

My cloud is full, I keep being told. I’m not very technically minded. I back them up to an external hard drive but probably only once every 3 months or so.

I have literally just upgraded TO an iPhone 11 😂.

Stick her sim in an old phone (if you have one). I wouldn’t upgrade to something even fancier, which she could also end up smashing....not right now, or for Christmas.

@TeenPlusTwenties

Although I'm with the 'why are you upgrading an iphone11 brigade' (my 16 yo will be getting a 6s) I think it depends on her age, usual carefulness & general behaviour. If you are buying such expensive phones, don't you have insurance with them?

I agree with you that upgrading a 11 is but buying a 6s is a false economy. It's so old already that it won't support software upgrades soon and will be slow and creaky on the latest softwares.

@Balaur

And here come the "an iPhone 11 wow" folks. It's irrelevant to what the OP is asking!

It’s not irrelevant when the OPs concern is about whether her daughter is ‘spoiled’. Being careless enough with an Iphone 11 to drop/lose it and having it immediately replaced with an upgrade is ‘spoiling’ a child ( unless DD is 24....)

Get it fixed and sell it.
Then spend some of that money on an Otterbox for the new phone - she will destroy the box before she damages the phone.

To be honest, Christmas is 3 weeks away. Either fix it or make her wait. Though I'm in exactly the same mindset as other posters - an upgrade from the iPhone 11? Are you sure you didn't mean to the 11? Otherwise that's beyond ridiculous, especially for someone who cannot look after a very expensive phone or even put a basic cover on it.

always just buy more cloud space. I pay something like £5.99 a month for cloud space, but it’s worth it to keep my thousands of photos safe.

It’s probably not working because it got wet. Stick it in a bag of rice overnight and see if you can turn it on. If not, try a hard reset. She’ll cope with a cracked screen for a few weeks then you can see to that after she’s received her new one.

If you have an old phone kicking around I'd give her that to use and keep the new phone for Christmas. It's only a few weeks anyway.

This happened to me last year with my Dc. I said it needed to be sent back and because of the time of year would take a couple of weeks to repair and get back to us. Bought me some time so he could get his new phone for Xmas and not spoil the surprise. It's annoying for them to wait but silly to waste money

Well it would be ridiculous to repair a phone you are about to replace.

Only directly answering is she a bit spoilt bit - yes a bit. I just upgraded dd's (17) phone to iPhone 11 as joint xmas/birthday present. However if you're very well off I guess it's all relative.

Depends on age and whether phone was in case, screen protector etc. Of course she was upset, a teenager is always upset without a phone.
My teen's phone has a smashed screen but still works. It has a smashed screen because the idiot took the screen protector off and takes it out of the case. He knew perfectly well that while if it smashed fully protected I'd have some sympathy but if he smashed it while it wasn't protected then it would be his problem to fix. Falling out of pockets should be similar, if they go around with it in an unzipped pocket then my sympathy is somewhat limited.

Arrange to get it fixed
DD waits until this can happen
DD uses fixed phone until Christmas
DD gets new phone on Christmas Day
Sell fixed phone.

You'll get a great price on that iPhone 11. They were reporting major battery drain problems yesterday on the 12 which they don't know if they can fix with a software update so there will be some people in the market for the older model I reckon if you sell it just before Christmas.

Codename You may be right, but she currently has a 5s, and didn't want anything much bigger as she has small hands. We suggested moving to Android OS but she didn't want to.

Why would you give a 16 year old a 6s that won’t be suppprted next year? 🤷🏻‍♀️ That’s an odd bit of attempted virtue signalling

OP I it depends on the memory on the phone but you’d get at least £50 for it broken. It’s worth playing around on sites to get repair costs and values before and after to se what makes sense.

I’d hate to spoil the Xmas surprise. Agree with giving sn old phone and a lecture on carelessness for the next couple of weeks. If you don’t have one ask around someone will have one you can borrow.

You’re wondering if doing this would make your daughter a bit spoilt when you’re already upgrading an iPhone 11 for her? Umm, that ship has well sailed.

Just wait until christmas its a lesson to take care of your things and 3 weeks

For repairs I'd take it to a phone repair shop on the high street. Apple charge a LOT.