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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask what I should do about my cleaner

228 replies

Crinkletinkle · 03/11/2020 09:38

So I've just got a message from my cleaner saying she had come to my house to clean but it was in such a messy state that she walked out, and that she has decided to finish working for me.

Background is - she has been cleaning weekly for me for just over a year. I normally spend about about 20 minutes tidying things away prior to her coming though sometimes I don't if I run out of time. She hasn't mentioned it previously if I haven't tidied. She blitzes the house for a couple of hours and then if there is time she'll do extra things eg folding washing or changing sheets. She does a fantastic job and I really like her. I work full time with a long commute and am a single mum, so I really appreciate having a great cleaner.

She had a death in the family 3 weeks ago and messaged me saying she was not up to cleaning. I messaged back saying I hoped she was ok and to take the time she needed.

She hadn't texted to let me know she was coming this week so I'd assumed she wasn't. The house was definitely less tidy than it normally is - we had had friends with 4 extra children under 6 staying over during the weekend so furniture had been moved, there were still toys in the living room and pots and pans soaking in the kitchen. I'd planned to have a tidy up the previous evening but we'd had a car accident and I didn't get a chance.

She is a great cleaner and I hate the process of finding a new cleaner. I don't want to put her under more stress though. Would it be pushy to ask her to reconsider?

OP posts:
tellmewhentheLangshiplandscoz · 04/11/2020 11:56

Ahhh sorry OP, posted before reading the message you've sent.

It's a very compassionate message which I hope she appreciates. Her grief may indeed be making her act/make decisions out of character, this being one of them. That said you have done nothing wrong as especially having a lot on your plate yourself, she can't expect you to keep the house perfect "just in case".

Agree with a pp it wasn't clear if you would like her back? If you do it may be worth clarifying.

caringcarer · 04/11/2020 12:04

I would text to say you did not realise she was coming back yet and you jade guest with small children over weekend. Then find another cleaner.

timeforanewstart · 04/11/2020 13:30

Im looking for a cleaner and now know to ask foe one that would tidy up bits as well , not lots bit might be a coffee cup about , pillows on sofa squished , shampoo left on side etc
If i have to clean up too much before the cleaner I may as well not employ one .
I would prefer a cleaner only did a couple rooms in the time if a couple are more messier ( bathroom especially ).
You sent a nice message you can't really meet for a coffee in short term and appreciate she may of felt stressed but in any other circumstances can you imagine resigning from work with a text or resignation letter like that , tempting but you wouldn't be holding out hope for a reference and as you didn't know she was coming its a bit unreasonable

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