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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Crap Flowers

121 replies

CrapFlowers · 27/10/2020 19:43

Ordered some flowers for Dsis birthday from a popular online florist.

I was expecting beautiful roses and thistles in muted tones and instead got a petrol station special.

I emailed the company who’ve told me I got what I paid for. They clearly think I’m being unreasonable. I know I’m not, so over to you:

YABU: they’re beautiful substitutes and definitely look at least as glamorous as roses

YANBU: £50??!!! Bloody hell!

Crap Flowers
Crap Flowers
OP posts:
WitchesSpelleas · 27/10/2020 19:46

What you received bears little resemblance to their picture.

Is there small print saying other flowers may be substituted?

Powerplant · 27/10/2020 19:47

There no way those flowers are worth £50 and definitely nothing like the first picture. I would ask for my money back. Good luck💐

cushioncovers · 27/10/2020 19:47

Yes you definitely got short changed there. What you received looked nothing like the picture. Are you sure the picture was an actual representation of what you were paying for?

coffeecow · 27/10/2020 19:47

For £50 that is ridiculous!

WendyJames19 · 27/10/2020 19:49

YANBU!! The actual flowers bear no resemblance to the advertised flowers.

MadisonAvenue · 27/10/2020 19:49

The only time you’d find those in an English Hedgerow is if someone threw them there in disgust.

LEELULUMPKIN · 27/10/2020 19:50

No way would I let that go. They are terrible!

HappyHoppyHippo · 27/10/2020 19:50

Nice enough flowers but £50! 😱

2gorgeousboys · 27/10/2020 19:52

That's awful and nothing like their picture. For what it's worth I usually use Bloom & Wild and on the rare occasion I've been unhappy they've refunded immediately and sent a replacement bouquet.

Dinocan · 27/10/2020 19:53

Disgraceful. Carnations?! I’d be furious.

Honeypickle · 27/10/2020 19:54

How disappointing- definitely complain. It’s a good job your sister told you, I always worry about what the actual flowers are going to look like when they arrive because no one is going to say thanks for the flowers but frankly they look quite shit!

Thehop · 27/10/2020 19:56

I had a terrible le experience with serenata

Keep arguing those are not what you ordered

Lunaballoon · 27/10/2020 19:57

Supermarkets sell similar bouquets for £10-20 Shock

Peanutbutterjelly10 · 27/10/2020 19:57

They are shocking. Can see their overall rating is 3 out of 5. So I would assume alot of other people are unhappy too

Itslookinglikeabeautifulday · 27/10/2020 19:58

What was received was far inferior to the picture of what was advertised. CF of a business for thinking otherwise. I had a similar experience at my step mother’s funeral - flowers I ordered for her looked so tacky yet cost £££s and florist even rung up beforehand saying lilies weren’t in season - I told them I really didn’t mind what flowers were used, just had to look nice, substitute as you see fit. Clearly they didn’t understand and my £50 bunch looked like a £9.99 bunch from a petrol forecourt. I feel for you OP.

EggbertHeartsTina · 27/10/2020 19:59

I used serenata for years until my darling grandmother gently told me to stop bothering sending flowers as they were always poor quality.

I used to go for the £19.99 specials so they must have been terrible if that is what you got for £50!!! Shock

LoseLooseLucy · 27/10/2020 20:00

£50!😳

Halliehallie9828 · 27/10/2020 20:02

£50!

Nothing alike what you ordered and it looks like you have half the amount.

CrapFlowers · 27/10/2020 20:03

I honestly thought that this was a rogue partner and serenata would be appalled.

Instead they have responded that the “bouquet has been made to the correct quality and size as expected and is to value”.

They also suggest that I wait until the flowers bloom. It’ll be a bloody miracle if those carnations bloom into roses!

OP posts:
Scarlettpixie · 27/10/2020 20:05

I don’t think they look look like petrol station flowers but they don’t resemble the picture and are not worth £50. They should match the picture in colour/quality even if there are substitutions, there is nothing ‘hedgerow’ about them either. I am not sure the way they have been arranged is helping though. They need mixing up a bit.

shrill · 27/10/2020 20:06

Received flowers through them once long time ago was amazed as they were a beautiful bunch thought giver must have spent a fortune but no so. Those are a big let down! Yadnbu

BetterEatCheese · 27/10/2020 20:06

What?! That's nothing like what's advertised! Do they have a Twitter you could publicly complain on?

vinoelle · 27/10/2020 20:07

£50?! Definite rip off

Iamthewombat · 27/10/2020 20:08

Landslide victory for YANBU. Cheeky sods.

shrill · 27/10/2020 20:09

It’ll be a bloody miracle if those carnations bloom into roses!
sorry OP but thanks for the best laugh I've had all day Grin

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