I WFH, as did many in our team, before this pandemic but now do 80+hrs a week doing 2 people's job due to redundancies across the company (not hospitality) + dealing with the immense complexity from Covid. Not what I call 'cushy' ..
I don't believe for a minute than any industry has or / will emerge from this without impact. Hospitality is impacted very badly I agree and I feel for everyone in this sector. They are however far from the only ones impacted: parents are / have been working from home whilst home schooling (no picnic I assure you), kids lost education, people are doing double their normal job due to redundancies (myself included), people have lost loved ones and been unable to attend their funeral (again myself included), live with / are vulnerable people (me again..) etc. I worry more about the nurses and doctors putting themselves in harm's way to get us through this, with more and more people piling into beds. Contacts = cases so everyone had to make sacrifices.
The more this spreads, the deeper it will go and the longer lasting / wide spread the impacts will be. People are dying, that is most important thing to me. And, we're all doomed if we don't control this - and right now it doesn't seem there are any options other than locking down to contain the traction of spread. I'm sick of people who want to stay open no matter what. I've barely seen a soul since February and I do this to protect myself and my family. I don't want to lose anyone else.
I also don't think Contact tracking necessarily needs 'fixing'. I'm not convinced it's broken. this strategy is only meant to work in isolation with small numbers of infected, clusters, etc not widespread community infection at ~ 20K per day. WHO said it right at the start, it's right there published in their guidance to world governments.
20,000 positive cases in one day, with an average of say 10 contacts = 200,000 people potentially exposed to these and potentially also infected / transmitting to their contacts. A week that's 1.4 million potentially exposed from one week of 20,000 cases a day.
If you extrapolate that to secondary contacts (i.e. those who were in contact with the 1.4 million contacts of that first 200,000) they are potentially infecting people without even knowing they are infected, you down down in the pub.... that's possibly 22 million potentially infected from one week of 20000 cases a say... now not everyone will be infected but that's a whole pile of people to track down & isolate very quickly.
The spread quickly becomes exponential at these levels, containment then seems to be the only option to stop it. Contact tracing has worked in countries where people's movements are tracked through surveillance which likely isn't legal here and its enforced by police. Pick your poison..