How to respond to someone calling my DD horrible for not wanting to FaceTime?

[GlummyMcGlummerson]

DD, 7, is popular but quite reserved at the same time. She's had her classmates and also her cousins wanting to FaceTime her a lot during lockdown and a lot of the time she hasn't been in the mood and said no.

Anyway one of her friends FaceTimed my iPad today for her. I was in the house (she was in the garden) so didn't hear it and she said she only answered because they rang 10 times (I checked, this is true). She answered and said she didn't want to talk to them and was busy, then hung up. Her friend has been in tears and her mum messaged me saying my DD is horrible and and has made her DC heartbroken.

I haven't responded and haven't spoken to DD as I do feel she shouldn't be made to speak to people she doesn't want to. How do I handle this?

You don't have to teach her to accept things out of politeness just to be more tactful and not use her devices,unless you are present. Why not help her come up with a more tactful reply.
The,other mum just ignore. You don't want to fall out with her if your children become friends again.

A poster upthread suggested that the girls could have had a voicecall instead - No! As the OP's DD did not want to bothered with any type of call at that moment in time.
Some people enjoy their own company and that is perfectly okay.

I agree with other posters who have said not to teach your DD how to 'white lie' or to reluctantly please others in order to mitigate their unreasonable demands.
'No' means 'No'.
No is a complete sentence.
Rinse and repeat.

I also agree with the poster who said that they have enough going on with trying to WFH and homeschool, etc without having to mitigate this type of nonsense. Same here re. WFH and homeschooling, shopping, endless food prep, general tidying up, etc as we're all at home all day, everyday.

I also don't have to be busy to not want to video call. I'm sometimes just not in the mood. My hair may be a mess and I'd rather not be on camera right then. I need notice.

Since lockdown, a lot of us WFH are having to adjust to work video conference calls most of the day. Most of these calls are planned in advance. So far, everyone one of my colleagues, including my Manager sends a quick email or chat message to check if it's a good time for a phone call or a video call.
I definitely won't be getting involved in the same without any notice in my personal time.

I admit I can be blunt, but I've learnt to be this way due a history of dealing with pushy family members. I have a family member who used to repeatedly call the other members of my household to get hold of me, if I didn't answer my phone straight away. Another family member who would turn up at my home unannounced to visit for hours on end. They sometimes arrived when I was out at work. I put a stop to that after I had to ask them to leave well after midnight on the last two occasions. Three of them finally stopped visiting unannounced, as I stopped answering the door. Even with indoor lights on and car outside!