Strange post received

[purplerainboww]

I have received 8 tickets from ticket master through the post this morning, total £315
No one in my house has any recollection of ordering them and stranger still they are addressed to my 10 year old DS, the address is correct except for one digit of the postcode. Have checked my bank and credit cards etc no payment has been made either, so would you contact ticket master? Keep them? Sell them??

If the neighbours with the similar adress has bought the tickets from the original purchaser via eBay or similar, they would have kept the receipt bit

Weird

I wonder if it auto-populated with your son's details when they were ordering because the postcode is so similar, and they simply didn't notice. Odd that it should be your son rather than one of the adults in your house as I can't imagine your son is your usual household orderer of tickets.

My husband doesn't use a laptop or tablet, I do, the one and only time I ordered for him with his credit card a watch from the watch shop, his card got cloned, they taken small amounts of money from different parts of the country, did report it and we got it all back, but it was stressful, the thing is I have ordered lots of things on line over time, and it's never happened to me, it was just bad luck.

Just seen the update. That's really strange, I would still suspect some kind of a scam! Online orders are processed automatically and there's no way names could change accidentally like that.

@whensa
I have actually done this before! Forgot to change the address on my ticket master account.
Luckily I knew who lived at my old address!

I wonder if it auto-populated with your son's details when they were ordering because the postcode is so similar, and they simply didn't notice.

Auto population details come from your computer rather than postcode details.

Why would they have your sons name on them? Also why would that mean they couldnt use them? Most concerts that would be absolutely fine to still use them

@ChicCroissant
I order from ticket master al the time, I received tickets last year about 8 months before the event. Sometimes I can get them a week before but very rare that happens to me!

Not necessarily, Flamingo. If TicketMaster held a profile in their records for the OP's house and one for the neighbour, the profiles might have been merged accidentally in a system 'clean up' or similar, so the neighbour's postcode pulled through the OP's details.

You have received tickets for an event next November? That is unusual IME, because when I've ordered tickets they arrive between 2 and 4 weeks before the event/concert?

I gave show tickets to my DH for his birthday in September... the show is in March. I received the tickets within a week of booking them.

So they ordered tickets, but they had your sons name (completely different to theirs) and your address on?

I wouldn't like that I'd still be highly suspicious. You were right to destroy them. I know some people would have handed them over.

Ring ticket master and also community police

so the neighbour's postcode pulled through the OP's details.

Where would they get her son's name from? He's 10.

Any further update?
Hoping its now sorted!

This is impossible, I have worked for ticketmaster and this just couldn’t happen. They have deliberately entered your sons name. They are probably still using your address for many things and may be accessing your post. Check all your credit files carefully on clearscore or something. Also, as a 12 year old, I got money in the post once from a man I’d spoken to online via a game. He turned up at my parents’ house. It was a ploy to get my address. This sounds much more like identity fraud, but thought I’d add this in case anyone with a similar experience is reading for answers.

If TicketMaster held a profile in their records for the OP's house and one for the neighbour, the profiles might have been merged accidentally in a system 'clean up' or similar, so the neighbour's postcode pulled through the OP's details.

My old GP surgery did this. I went in to change my address and they asked if I wanted to change it for everybody. I was v confused until she said there was another adult female and a baby at the same address. Turned out they were automatically put together by the system when the addresses matched

That was the kind of thing I'd envisaged, Stegosaurus but since then a Ticketmaster employee has said it's not possible based on how their systems work, so I defer to that, obviously.

Actually, I think there could be something glitching in buying sites. I used to work at one place and when I entered in the postcode for delivery there, my manager's email came up immediately on the M&S website.

The manager hadn't been in my house using my laptop and it had never left the house - so I have no idea why it came up - I never emailed her direct outside work, either (as I deliberately didn't set up remote access to avoid being expected to work outside paid hours and that would have been via the intranet and didn't involve typing in full email addresses, anyhow).

I have a very very vague recollection of reading something similar once before and it involved the computer records somehow getting out of sync so that it was for example matching the address on line 1 with the name on line 2 and the address on line 2 with the name on line 3 etc.

Maybe something like that happened somewhere along the line - has your son ever attended an event with a ticket from Ticketmaster

@branleuse many large venues insist on seeing ID for the lead booking name these days, it’s to prevent ticket touts selling on.

Not necessarily, Flamingo.

Yes, necessarily. Unless you have logged in with your password etc the ticket master system isn’t going to pull some random ass stuff out to auto fill with.
Auto fill comes from your computer. Ticket master might have stored details linked to your account but that is not auto fill also how would they have happened to get the son’s name?

Intrigued, place marking!

Contact ticket master

Jack80 they have