So I was given an appointment to get a nat. ins. number - have recently moved to UK. It's during work hours. It'll take me about half an hour each way from work, and then however long I have to wait, or how long it takes. Luckily it's 1pm so some of it is in my lunch (half an hour for lunch) but boss says I need to take a half day a/l. I looked it up in the company regs and it only talks about medical appointments or dentists - go in your free time if you can, if not make it up. I asked her could I make up the time by coming in early if it doesn't take too long. She's thinking about it. Just feel my a/l is getting eaten away on this kind of stuff, and that she could be bit nicer about it - have moved from another country to take this job and no accommodation given, no expenses, I had to take a whole day when my furniture came too late for me to get to work that day. Don't mind that so much. But if I'm 5 mins late I have to take it out of my lunch. But she doesn't count if I'm in early - like today I was in 20 mins early. I'm often in early, or would leave a few mins late, but if she's going to be like this, I think I'm going to be out the door dead on time and go for a coffee if I'm in early. Just finding it hard to adjust. I don't think it's the 'company' I think it's just her. Realise how lucky I was with my last boss - she was so understanding of a sick kid, or traffic, or a delayed train. there was never an issue, and so in return I never had any problem staying late or working thru lunch. Work in an office.