To hate Hermes

[Juicyfrooty]

Anyone else having issues with this shambles of a company?

I had an item from foot asylum due to be delivered yesterday. First email received from Hermes at 10.20am confirming they have the item and it will be delivered between 2 and 4pm. Another email came at 11.20am saying that the item had been successfully delivered to me at my address and they supposedly have my signature which is just a bloody scribble and definitely is not my signature.

I was at home all day and delivery was not attempted.

It is impossible to speak to anyone at hermes so I spoke to foot asylum and I now have to wait for a dispute form to be sent to me that I then have to complete and wait for them to claim against Hermes.

So pissed off

My local Hermes lady is lovely. Yodel on the other hand, dreadful.

Sorry you're having so much trouble OP, I really don't understand why so many courier companies manage to fuck up delivering parcels, seeing is how it's THEIR ONE JOB.

I made the mistake of ordering from a company this week that used Hermes.

My parcel was left in my coal bunker which I discovered when I went out to collect more coal. Yes it was filthy dirty.