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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Shop staff took my daughter out of her trolley seat

408 replies

mummydoingamasters · 05/11/2019 13:27

Soooo, first time posting but I need a head wobble I think.
I have a tendency for the dramatics but this really did upset me.
Second time mum, DS2 and DD 12 weeks. We went shopping at a local supermarket and DD hates being moved around (who doesn't).
First off, there were no baby trolleys or car seat trolleys so I had to ask for the shop to let me use the one they were keeping indoors.
Walking round, DD starts to cry, a 'I've been disturbed and I'm going to make you pay for it' cry. A member of staff walking past started to touch her bare hand in an attempt to settle her. This member of staff was wearing work gloves and I don't know what she had been handling whilst wearing those gloves. I pushed the trolley on already embarrassed by the noise DD was making.
We get to the till and the member of staff on the till gets up, walks behind me to the trolley, unbuckles DD and has her up on her shoulder trying go to settle her while I'm unloading my shopping. There is no exchange, no attempt to engage with me if this is even ok just does it. I notice when another member of staff joins her and have to say that I don't like it when strangers pick up/touch/handle my child. She said she was trying to help as I was busy with the shopping and she thought it would help me. My thought process would probably have been to help with the shopping, not the strangers child or is it me that's wrong?!

I get home, tell my DP about it and he goes nuts. I'm usually the one to lose my temper quite quickly when it comes to the DC's but he was really unhappy. Understandably on reflection. I felt really outnumbered and caught off guard which is why I said nothing more than already stated but getting home and replaying it, I really think I down played this?

AIBU to contact the company and complain or am I being a fractious mum who needs to get over herself?

OP posts:
Streamside · 07/11/2019 10:44

They were trying to help, they're probably on a living wage at the very most and they were showing some basic humanity, misguided as you feel it might have been. This help could have made all the difference to a parent who was struggling and people like you ensure that these sort of interventions are unlikely to occur.

Bibijayne · 07/11/2019 10:51

YANBU this is seriously overstepping and weird behaviour. Why not ask if you needed help? then you'd have likely said "could you help me pack?"

mummydoingamasters · 07/11/2019 11:03

@Streamside what does their salary have to do with it? People like me? Do you mean parents who are protective of a child they've had trouble conceiving?

OP posts:
57Varieties · 07/11/2019 11:10

Not for the first time this forum is weird. I’ve seen posts with people moaning about mother in laws picking up babies but it’s OK for some random supermarket worker to do it? Bonkers

OP I wouldn’t complain and your partner going nuts seems OTT but it’s plain weird for someone to do this uninvited.

churchandstate · 07/11/2019 11:47

I can’t see what their salaries have to do with this either.

crispysausagerolls · 07/11/2019 13:32

Come on, it’s fucking batshit to pick up someone’s baby without asking. Obviously.

Streamside · 07/11/2019 19:10

Their salary and the tenure of their employment is obviously very important to them.It's certainly unusual to lift a child out of its seat but it wasn't intended to offend or hurt your child so I don't see why you need to take it any further.

mummydoingamasters · 08/11/2019 07:01

@Streamside but your original post was phrased in a way that I, and clearly others, took it to mean this formed some part of their reasoning to pick up a customers baby without permission.
I understand that they are in employment because they more than likely need to be, but that doesn't give them a hall pass to do whatever they like to, or with, people in their place of employment.

OP posts:
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