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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To be absolutely livid with Amazon for this

182 replies

Jenasaurus · 03/11/2019 15:37

I am not really AIBU as I know I am not but I need to vent.

I ordered an Occulus Virtual reality gift set for Christmas via Amazon Prime. It arrived yesterday or rather it didn't. My DD BF accepted delivery and the driver asked him to open the package as he said it was a delayed delivery and he needed to check what was inside it!

My DDs BF didn't know what I had ordered, just that I was expecting a delivery...Anyway just come back from a weeked away to discover instead of my £400 gift it was 3 bags of sugar! I am going to send it back but wont they query 3 bags of sugar when the label says its an Occulus headset!

I am so cross and holding on the line to them.

Why would the driver insist it was opened and do you think he has taken it and substituted it for the sugar!

OP posts:
AmIThough · 04/11/2019 14:21

I'm just waiting for next thread in a couple of weeks "3 bags of sugar have gone missing from my kitchen cupboard - where could they be?"

Original poster
Jenasaurus · 04/11/2019 22:32

BarbourellaTheCoatzilla is that the same for Amazon Prime, I thought individual sellers don't sell through Prime but may be wrong.

I order a lot from Amazon as I don't drive and have been lucky up until now, have calmed down as the lady I spoke to on Amazon customer service was really lovely and helpful. I initially panicked as it was such an odd scenario, but she reassured me.

Thank you for the replies, even the ones where people have been a little unkind.

OP posts:
Jaxhog · 04/11/2019 23:01

Glad it got sorted, and that I'm now forewarned. We order a lot through Amazon Prime too and have never been asked to check a parcel.

bumblenbean · 04/11/2019 23:03

This is so bloody weird OP!

If it was the driver, why would he draw attention to it by asking DDBF to open it? Surely he’d just scarper and claim ignorance?

And why did neither he nor the BF react to the discovery of 3 bags of sugar??

It also seems very coincidental that your other thread (if I’m remembering rightly) involved a mystery surrounding your DD’s BF and a parcel. He is clearly the common denominator! Shock

Original poster
Jenasaurus · 04/11/2019 23:24

My DDs bf lives with us and he is like family and if he had taken it, he would have basically taken his own present, he just wouldn't have done it, hes a lovely person, very anxious to do the right thing all the time.

The package was scheduled to arrive the day before. They said an attempted delivery had been made, but on that day my DD was home all day and had answered the door to other deliveries, and there was no note left. On the tracking it said first attempt and redelivery will be on next day. My DD and myself were away at a spa on that day so her BF waited in for the delivery, I obviously couldn't tell him the contents of the package as it was a gift for him. In another package also delivered at the same time was some Cilit Bang Black mould remover so he assumed I had ordered sugar as well, as apparently some people do order groceries from Amazon.

He was worried about being made to open the packages and said they weren't for him, but the driver said as they were delayed he wanted them to be opened and signed for in front of him.

I am hoping it was a packing error and not someone deliberately on the make.

I do wonder if the Amazon driver noticed something suspicious hence his request but once my DD bf stated he didn't know what was inside, so couldn't confirm if it was correct or not, how would that help, and there was no packing slip inside the parcel either, just the sugar.

OP posts:
ThumbWitchesAbroad · 04/11/2019 23:41

I still reckon the delivery driver noticed something was off and was covering his own back, as they'd probably be first in line of suspects when this sort of scam occurs.
Maybe the driver wasn't the same one as the day before, maybe this driver knew something was dodgy about the day before's driver, or was dubious about the "tried to deliver but failed" notice and thought "something's not right here".

Didn't think of the dodgy customer return though! Just shows how dodgy some people can be Shock

ThumbWitchesAbroad · 04/11/2019 23:42

(Lot of "dodgy"s in that previous comment! Blush)

Original poster
Jenasaurus · 04/11/2019 23:46

I misread it as Doggys then! :)

OP posts:
ThumbWitchesAbroad · 05/11/2019 04:48
Grin
coconuttelegraph · 05/11/2019 07:49

Was it all caught in the cctv?

SouthernComforts · 05/11/2019 12:14

Good question coconut, OP you've posted about your doorbell camera before, have you checked it?

DtPeabodysLoosePants · 05/11/2019 17:34

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

wineisnecessary · 05/11/2019 18:01

@Jenasaurus I'd quit while your ahead .

longtimelurkerhelen · 06/11/2019 15:38

@Jenasaurus

Looks like it has happened to others too.

Look at this review

www.amazon.co.uk/PlayStation-VR-Mega-Pack-PS4/dp/B07XYCQX58/?tag=mumsnetforu03-21#customerReviews

msmith501 · 06/11/2019 15:51

I suspect the driver asked for the package to be inspected so that he could say the recipients were happy with what was delivered... whilst personally enjoying the new oculus headset he'd just liberated... I'm probably too cynical.

StormTreader · 06/11/2019 15:59

Wouldnt make any sense for it to be the driver, having the recipient open the parcel to see bags of sugar while he's still actually there is absolutely the last thing he'd want!

coconuttelegraph · 06/11/2019 21:33

I suspect the driver asked for the package to be inspected so that he could say the recipients were happy with what was delivered... whilst personally enjoying the new oculus headset he'd just liberated... I'm probably too cynical

So the driver wants the person who ordered an expensive item to see on the doorstep that it's sugar? Only if he's the stupidist criminal out there Grin

Original poster
Jenasaurus · 03/04/2020 01:02

Ive been quoted in the Daily Mail article, it wasnt just me then

www.dailymail.co.uk/news/article-7759081/Amazon-apologises-Black-Friday-shoppers-ordered-Nintendo-Switch-sent-random-items.html

OP posts:
AllTheseThingsThatIHaveNotDone · 03/04/2020 01:14

zombie
wtaf Is MNHQ reviving under socks because of slow thread/anything other than Corona pls
OP it took you five months to resurrect your thread...just WHY?
Confused

Original poster
Jenasaurus · 03/04/2020 01:17

because my son just whatsapped me to show me the article

OP posts:
AllTheseThingsThatIHaveNotDone · 03/04/2020 01:21

Why has he been reading Daily Fail articles from December? Grin

meonekton · 03/04/2020 01:45

YABU to go for weekend away when peolpe are in lockdown, surely? Grin

meonekton · 03/04/2020 01:47

OOps, didn't realise it was zombie.

Gingerkittykat · 03/04/2020 01:47

Did you eventually get a refund?

Cissyandflora · 03/04/2020 01:51

This doesn’t sound like an Amazon mistake. A driver wouldn’t ask for the package to be opened In front of them. The bf shouldn’t open something addressed to someone else. If driver was checking that contents matched delivery note (which he wouldn’t), then the sugar would not be the correct item.
So, in summary, you are pulling our collective legs. Or the boyfriend is a thief. Or the Amazon driver is a thief. And where would the thieves have picked up the bags of sugar to commit this ruse?