To be absolutely livid with Amazon for this

[Jenasaurus]

I am not really AIBU as I know I am not but I need to vent.

I ordered an Occulus Virtual reality gift set for Christmas via Amazon Prime. It arrived yesterday or rather it didn't. My DD BF accepted delivery and the driver asked him to open the package as he said it was a delayed delivery and he needed to check what was inside it!

My DDs BF didn't know what I had ordered, just that I was expecting a delivery...Anyway just come back from a weeked away to discover instead of my £400 gift it was 3 bags of sugar! I am going to send it back but wont they query 3 bags of sugar when the label says its an Occulus headset!

I am so cross and holding on the line to them.

Why would the driver insist it was opened and do you think he has taken it and substituted it for the sugar!

He's an opportunist and opened it on the off chance that there was something interesting in there. (If it turned out to be worth nothing much he could tell the same story about the driver, but leave the contents as they were).

Then, seeing it was valuable, he nicked it. Unless they live very rurally it would take no more than 10mins to buy some sugar from the local shop and bung that in there instead.

Amazon are usually pretty good at refunding in this type of situation. If you are a regular customer they are likely to give you the benefit of the doubt - even if your DD's BF has stolen it!

Op we need more info!!!!! Did the bf not query the sugar vs. What was written on the box?!

I reckon the driver had seen that the package had been tampered with and wanted the recipient to check the contents were legit. The bf didn’t know what you’d ordered though so wouldn’t have made a fuss.

You seriously think that anyone with a brain cell would think it was normal to receive an Amazon box with sugar in it?

OP? Hello?

Still holding the line?

A driver would never do that.

A driver would be really unlikely to risk their job for £400. I know it's a pricy bit of kit, but it's not enough to be worth losing a job over. He will make deliveries more valuable than that every day of the week.

And if the driver had done that, like fuck would they draw attention to it on the doorstep.

Maybe the Amazon guy knows a dodgy fuck when he sees one and got BF to open the package.

I remember you OP from your thread about the Ring doorbell, how lucky that you will have an actual video record of the box being opened and the sugar displayed.

Have you checked op?

Ask at the local shop if DD BF bought three bags of sugar recently and if it's on CCTV.

I guess the possible culprits here are someone at Amazon, a third party who might have received or intercepted the parcel before you received it (hence the delay), the delivery driver or DD BF.

It's a bit Cluedo-like but I hope you get to the bottom of it. Incidentally, when my son received a faulty item costing around £400 from Amazon they replaced it immediately, though I appreciate that your circumstances are different.

Cubes?

Hmmmmm 🙄🙄🙄

The VR is £400 ? Jeez.

@coconuttelegraph don't think he'd have to be a master criminal or particularly speedy. Op was on a weekend away

Amazon are refunding and investigating. Definitely not DD bf who took it

Why are you so angry at Amazon?
Are you suggesting that they deliberately sent you sugar instead of your very expensive VR kit?
Seems unlikely!

Also your DD's BF must be excessively dim to not have checked the contents against the delivery note - who the fuck orders 3 bags of sugar from Amazon anyway?

The driver may have had experience of other customers ordering similar and discovering it had been switched out at some point, and the driver being blamed, so I can understand why HE would want it checked. But if he saw sugar, he should ALSO have known it was wrong!

Something doesn't add up here.

I’d be more concerned about the fact your DD’s bf is opening your post OP. He shouldn’t be doing so in any circumstances.

You have cctv?

how giant is this Occulus thing that it needs to be replace by three bags of sugar??

if it's a headset then I predict a huge influx of RSI head and neck injuries...as if the NHS isn't overstretched enough 3)

my money is on the bf