Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or is the Toby Carvery?

202 replies

SauvingnonBlanketyBlanc · 22/05/2019 19:57

Me,parents and ds 5 went out for an early dinner,we were asked for our order then told that all salads and hummus were off.
Dm is vegetarian and was really looking forward to one of the salads but she sucked it up and ordered a cheese sandwich,all good..so far.Server then came back and told me I couldn't have lettuce on my sandwich because of the salad situation,ok then.
Finally my sandwich came,I had ordered Turkey stuffing bacon and mayo.It came with no stuffing,no mayo but with bbq sauce which I dont like so I sent it back resulting in me eating alone as everyone else had finished.
The server came over and said they weren't going to charge me for my meal I replied well good because I didn't feel like paying for it,we've been messed about and you didn't get my order right! Am I an entitled bitch or is my reaction reasonable seeing as there was a lot off menu and then they got it wrong?

OP posts:
GabsAlot · 22/05/2019 20:54

They do sandwichs? sorry to go OT but i never knew that i love a carvery

Grumpymug · 22/05/2019 20:54

@SauvingnonBlanketyBlanc

Why did you have to say something though? What purpose did it serve when the issue had already been addressed? I could understand if it hadn't been, but it had, so what outcome were you looking for by saying
"well good because I didn't feel like paying for it,we've been messed about and you didn't get my order right!"
To someone who a)was already aware of that and b) had taken steps to address it?

SauvingnonBlanketyBlanc · 22/05/2019 20:54

@Gabsalot ye they do a few choices with sides

OP posts:
SauvingnonBlanketyBlanc · 22/05/2019 20:56

@Grumpymug because we'd had a lot of messing about from the moment we arrived,not my finest hour I'll admit but I'll own it.

OP posts:
MissMary0fSweden · 22/05/2019 20:56

nothing to enjoy unless you get your kicks from trip advisor which if you do u could start another thread about.

Have you never read the Thickos on Trip Advisor thread??

You should Grin

goingtotown · 22/05/2019 20:56

Being disrespectful & being unpleasant to staff, how embarrassing for your parents, & a bad example to your 5 year old.

ilovesooty · 22/05/2019 20:58

Oh but don't forget her mother thought her behaviour was OK. Wink

SauvingnonBlanketyBlanc · 22/05/2019 20:58

@goingtotown 😊🖕

OP posts:
SauvingnonBlanketyBlanc · 22/05/2019 20:59

@ilovesooty idfod

OP posts:
SauvingnonBlanketyBlanc · 22/05/2019 20:59

Sorry odfod

OP posts:
Grumpymug · 22/05/2019 20:59

@SauvingnonBlanketyBlanc

@Grumpymug because we'd had a lot of messing about from the moment we arrived,not my finest hour I'll admit but I'll own it.

Which was addressed, there was no reason behind what you said other than to humiliate someone then. Glad you own that.

BuildBuildings · 22/05/2019 20:59

YABU for going to Tobey Cavery

arethereanyleftatall · 22/05/2019 21:00

What do you think you achieved by being rude to the waitress who was trying to help? What were you hoping to achieve?

She had already not charged you.

All you could possibly have been trying to achieve is to make her feel like shit, and maybe for you to look cool. Well done you. Good one.

spaniorita · 22/05/2019 21:00

Bloody love a Toby carvery. 🤤

SauvingnonBlanketyBlanc · 22/05/2019 21:00

@Grumpymug you do realise it's a thread about a toby carvery that you haven't been to? Why so emotional?

OP posts:
CarolDanvers · 22/05/2019 21:01

Slagging off someone's Mother, who isn't even on the thread to defend themselves is rather more shit than what the OP did imvho.

Dear me the enjoyment some of you are getting from this roasting is palpable.

HUZZAH212 · 22/05/2019 21:02

Myself and 3 family members went out for a reasonably pricey cooked from scratch meal a few months ago. My order was completely forgotten whilst everyone else's arrived at the table. Waitress was pretty embarassed and my food was knocked off the bill. It wasn't a sandwich I had to eat 5min after everyone finished, it was a main meal that took 20mins. I wasn't thrilled but shit happens! I thanked the waitress for knocking the price off, I didn't make a shitty remark to make myself feel smug.

SauvingnonBlanketyBlanc · 22/05/2019 21:05

@CarolDanvers I honestly dont care what other people think of my thread they obviously aren't getting enough,sex,money,recognition or respect in their own lives.Im going now I've stuck up for myself enough.

OP posts:
MissMary0fSweden · 22/05/2019 21:07

You ok hun?

PissOffPeppa · 22/05/2019 21:07

I’ve never had somewhere offer to cover the bill just because they’d run out of something and/or brought out the wrong order. I’d be well impressed with that.

Bluntness100 · 22/05/2019 21:07

Ok, I will bite.

Op, when the matter has been resolved by the wait staff, your meal has been comped, most people accept it and close the conversation down. No one likes the person who then sticks the boot in after. We have all seen it done. And other than apparently your mother and you. No one likes it.

That's why people are reacting as they are. Well that and the odd hun stuff.

SpecterLitt · 22/05/2019 21:08

You decided to continue to place an order despite staff informing you that the options were limited. Therefore, you and your mother made a personal informed choice and you cannot complain about your limited options. How on earth do you even justify that? When you were told, you could have done what most people would have if they were not satisfied with what was available to them and leave.

Restaurants at times do run out of things, and they were on top of this by informing you straight away, you did not receive a poor service because they had ran out of some stock.

I find it hard to believe they would put another sauce on your sandwich considering how strict places are regarding allergies and dietary requirements. Nonetheless, they made you a sandwich that you felt was not up to standard - yet you still chose to eat it and not return it. You could have quite easily refused it, ordered something else as you're not vegetarian and have other options available.

Regardless of the fact you ate this sandwich which did not meet your standards, the staff offered to take the value off of your total as they acknowledged they were not able to give you everything you initially intended to eat. That was them providing you a great service by going on step further and offering you a discount.

Your frustration can be justified, sure, but you made an informed decision to stay there. But your comment to the staff was unwarranted and rude, it was not necessary you simply should have been gracious as you ate what they provided.

You've written a thread, people have told you you are unreasonable and yet instead of acknowledging others opinions you are adamant you're correct. So, what did you bother writing this thread for? Since then you've been arrogant and patronising, but I'm sure you've made many have a mid-week laugh as you just look ridiculous for being so dramatic over a non-issue.

Anyway, thanks for the laugh hun. I look forward to finding out who will play you in the movie.

Grumpymug · 22/05/2019 21:08

@SauvingnonBlanketyBlanc

Because there's a rising tide of people like you that think this kind of thing is fine. It's one of the reasons people that are experienced and good at the job leave the industry, and you end up with people who don't have a clue. I've been treated the way you treated that server and it's not ok. And yes, on a public forum where someone admits it, I'll tell them they're out of order.

SukiPutTheEarlGreyOn · 22/05/2019 21:09

I kind of work from the premis that you can judge a person by how they treat waiting staff. You had the opportunity to be gracious or neutral but you chose to offload. Not a big deal but it wasn’t the person in the waiting situation (who is probably not on a great wage nor has any control over food content) who you should have said this to. If you are in a customer facing role you know it would probably work best speaking to the manager (while saying that the waiting service was ok, if that was the case). Otherwise you are just another person being a bit of a dick to someone who has no control over the issues you are complaining about. You’ve made someone feel a bit crap but you feel pumped up with righteous indignation so that’s ok. Yay, go you.

Millie2018 · 22/05/2019 21:12

I do like a carvery, but the last time we went there I ordered a slice of the rainbow cake. They brought it out hot and all the white chocolate had melted into a congealed sauce. I didn’t eat much and checked the description, no mention of it being hot.
When the waitress picked up the plates she asked me if there was anything wrong with it and I said I don’t like hot cake and the white chocolate melted was horrible. I also said it wasn’t described on the menu as hot. She said that was because the staff prefer it hot so serve it that way. No apology, no offer of a refund. I’m in no rush to return.

Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is closed and is no longer accepting replies. Click here to start a new thread.