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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

TO think Nursery are taking the piss!

204 replies

Eden80 · 14/11/2018 10:03

I’ve just been told to drive back and provide nappies as I forgot his bag. Not allowed to leave any on site have to provide them daily. I explained I am now in Work and can’t they use spares to be told we don’t have any spares you need to bring some by 11.
Surely nurseries have to have spare nappies on site?

OP posts:
PatchworkElmer · 14/11/2018 12:02

Our nursery will supply spare nappies if they run out or we forget, but charge £2 a nappy to deter this.

I struggle to believe that your nursery have no spares- like someone else has said, what if a child was ill and used all of their own nappies?

Marcipex · 14/11/2018 12:02

The nursery probably made a rule after years of cf ery.
Of course that's unfair to reasonable parents.

Cf is so rife, I have had a parent complain about the brand of nappy on her child, although she knows quite well I've pinched it off a well-supplied baby.

DarlingNikita · 14/11/2018 12:04

I don’t pay 900 a month for such inflexibility.
This is what it comes down to. You pay good money, you can expect good service.
They seem to have assumed that once you've dropped off your child, you have nothing else to do other than sit at home and wait in case they call you in.

I'd kick up a real stink (scuse the pun) and look into other nurseries.

MotherWol · 14/11/2018 12:16

That's ridiculous - our nursery asks parents to supply nappies/wipes/cream, but each child has a labelled box where they can store a pack, you don't have to bring in a daily supply, and if they run out there are spares. They'd never expect a parent to leave work for something like this!

Ruperbear · 14/11/2018 12:19

totally unreasonable of them. It’s not like you forgot ur little ones special Teddy and they are screaming for it. It’s a Nappy and it’s a nursery. Of Course they will have spares. If not why not. !!! New nursery I think.

Japanesenoname · 14/11/2018 12:20

YANBU. If they have a policy of only one day's nappies on site at a time it is inevitable that parents will sometimes forget to drop them off.. Asking you to come in from work, when you have your child in nursery so that you can work, is absurd.

They should either have spares or have created space for a bigger store of nappies than just one day's worth. If they don't have space that is a planning/design failure of their's. You shouldn't be taking the rap.

sadkoala · 14/11/2018 12:20

Glad you got it sorted. But TBH it doesn't sound great op.

We are lucky to have a lovely nursery. They used to have little boxes/drawers for DS when he was younger and still in nappies and we could supply wipes and nappies a pack at a time along with sun cream any spare clothes and things like sudocrem etc. They'd just let us know if we were running low.
He's in the oldest group now and isn't as messy and not in nappies anymore so we don't really supply anything now.
He's usually good but ended up spilling something all over his top last week and they provided him with a spare they had with no fuss. Same thing a week previously with some trousers (they were isolated incidents the first ones for over 6mo). We have now provided our own just in case but they never made a fuss and from what I can remember have spare nappies/wipes just in case because they know nobody is perfect and things happen.

Thehop · 14/11/2018 12:22

I work in a private day nursery and we buy a pack of spares and charge parents per nappy used if they forget. Ditto wipes.

Kazzyhoward · 14/11/2018 12:23

They should either have spares or have created space for a bigger store of nappies than just one day's worth. If they don't have space that is a planning/design failure of their's. You shouldn't be taking the rap.

Any business can decide on how it wants to operate. It's up to the customer to decide whether they want to give their custom to that business. It's not as if this nursery have changed their working methods. The OP knew their policy when they first signed up.

Knittedfairies · 14/11/2018 12:23

OP, you’re looking at the situation as a reasonable parent; what you’ve not realised is that there are many people out there who are definitely unreasonable. They’re the ones that make it difficult for the rest of us; they constantly ‘forget’ to provide nappies, or pay on time, or collect their child/ren on time. I suspect that’s why the nursery has such a Draconian rule, and it has to be one-size-fits-all.

Caprisunorange · 14/11/2018 12:25

They sound like a crap nursery.

Talcott2007 · 14/11/2018 12:29

Wow! Is it the norm for nappies not to supply nappies?? Misses Point of Thread DD's nursery provide nappies and wipes and Parents provide creams (if desired) Although they said if you want any particular brands you can bring your own in and store them there in bulk. They charge circa. £45 a day which is actually one of the cheaper ones in our area which was genuinely surprising when we were originally looking for a place considering they were head a shoulders above all of the other nurseries we visited - in terms of actual premises and facilities, cleanliness, meal options, opening hours and observed happiness of the children and staff. PLUS they (slightly) reduce your day rate once DC are potty trained.

Caprisunorange · 14/11/2018 12:32

Same here Talcott and I’m a bit suspicious of nursery who don’t provide nappies (ours Alson provide formula, suncream and bottles) it must be so much hassle to keep control of different pots of stuff it can’t be worth it

MemoryOfSleep · 14/11/2018 12:33

Maybe in future keep a stash in the boot of your car for emergencies?

@woolduvet I personally think that is ethically sketchy, unless you have parental consent. My LO has very sensitive skin and my nappies are expensive. I'm also very cautious so would leave more than I could reasonably expect her to need every day. If I found out my childminder creamed off some nappies for their own business use, I'd be quite irritated.

Hidillyho · 14/11/2018 12:36

I pay similar to you OP and nappies are provided. We still sent DD with a whole load of hers which they kept on site as the ones they used caused a rash.
It’s silly that they can’t just have some on site as spares, although I suppose they would then get CF not bringing any.

I would just leave a pack in the car just in case it happens again

BombBiggleton · 14/11/2018 12:40

If the deal is you provide the nappies, then I'm not sure how they manage it if they don't have any spares they use if parents forget.

Obviously you aren't supposed to forget, but they could have spares and just charge for them..it must happen .

They would be better off charging you more and supplying the nappies, that's what ours did.

Littlemissdaredevil · 14/11/2018 12:44

My nursery allow us to bring in a pack of nappies and a few packs of wipes. Then went the are running low on nappies/wipes/cream they write it in her home book so you supply the next day. This is so much easier

halfwitpicker · 14/11/2018 12:45

It'd be a new nursery for me.

Wtaf is wrong with the nursery system in the UK?

mama17 · 14/11/2018 12:58

Shocking! That's ridiculous.

shearwater · 14/11/2018 13:02

How ridiculous, surely their whole reason for existing is that parents have to work and can't just "pop back" to sort something out?

Fair enough to charge people extra who forget regularly, but not to have any spares or be able to store them on site is rather unhelpful to say the least.

drspouse · 14/11/2018 13:02

My DCs' old nursery asked you to provide nappies but a packet at a time was fine and they even found me nappies and formula when we had a local gridlock and I spent an hour getting there to pick up DS, with a very upset DD in tow, knowing it could be an hour to get home again.

What if you were out of town for a meeting? I often drop my DCs at school and go 2 hours away for a meeting.

Orlande · 14/11/2018 13:02

Maybe they don't have any spares left because of all the other parents who forgot to bring any?

ribblerobble · 14/11/2018 13:03

I'd be irritated. My dd used 'spares' a couple of times but then I left the remainder of box with nursery once she didn't need them anymore; figured it's a bit of give and take, but maybe your nursery parents have a bit more take too often??

shearwater · 14/11/2018 13:05

I read posts like this and don't know how parents cope with the rigidity and impersonal corporate nature of some nurseries and was so lucky to have a excellent childminder.

Stopfinishingthemilk · 14/11/2018 13:14

My DS’s nursery would never do that. In fact, there’s lot of days when the 5 nappies I put in his bag are all still in there at the end of the day, so they must be using ones they have stored from before.
I agree with other PP, why can’t they agree to keep 2 or 3 spares for each child, can’t take up that much space surely!