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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

TO think Nursery are taking the piss!

204 replies

Eden80 · 14/11/2018 10:03

I’ve just been told to drive back and provide nappies as I forgot his bag. Not allowed to leave any on site have to provide them daily. I explained I am now in Work and can’t they use spares to be told we don’t have any spares you need to bring some by 11.
Surely nurseries have to have spare nappies on site?

OP posts:
Kintan · 14/11/2018 10:31

Fair enough not providing spare nappies I guess (but it’s a bit mean considering how much fees are), but not allowing parents to store nappies on site and having to bring them in everyday is absolutely ridiculous - what is their reasoning behind this?

DerelictWreck · 14/11/2018 10:33

What's going to happen if you wont/can't go back though? Does a nursery just refuse to change your child all day?

Looneytune253 · 14/11/2018 10:34

Of course you need to provide nappies for your child for a full day. Can’t believe you’re even asking this and insinuating they may be in the wrong.

PrivateDoor · 14/11/2018 10:34

Do they not have a peg for each child to hang their stuff on? Really there should be so that you can keep a bag there all of the time with clothing and nappy stuff in. That is so ridiculous that it has to be sent each day, it is easy to run out the door without something! I have worked in various nurseries and all had a space where each child could have bits kept in nursery.

Given this is your 'first offence' I would absolutely expect them to help you out here. Can anyone else drop nappies in for you?

FredFlinstoneMadeOfBones · 14/11/2018 10:34

That's ridiculous. They should just have spares and charge you for their use. Most nurseries allow you to keep nappies on site.

ineedwine99 · 14/11/2018 10:35

Thats odd. Our nursery have plenty of spares and we can leave big packs too, i leave half a pack of Aldi nappies each time they request, which is i think 44 nappies, each child has a nappy drawer

Satsumaeater · 14/11/2018 10:38

Can’t believe you’re even asking this and insinuating they may be in the wrong

Because they are in the wrong. Firstly they should allow you to leave some on site (my ds went to two different nurseries and both had storage) and secondly they should have spares. As someone said, what happens if a baby/toddler has a particularly messy day and you didn't provide enough?

JellyBaby666 · 14/11/2018 10:38

I'd be asking why you have to bring them daily? Surely there will be days your child goes through more than you packed, what do they do then? I'm surprised they don't have an emergency pack somewhere.

TheOrigBrave · 14/11/2018 10:40

Sweet lord, they must be calling parents back every day.
No on-site storage?
What a pain for them to either have to sort through bags at every nappy change or have to put the daily nappies in the child's area.

What will they actually do if you don't go back?

toadinahole · 14/11/2018 10:42

This happened in me yesterday actually. First time I forgot nappy bag in 18 months and they said they would use spares. I asked at end off day how many I owe to replace them and they said don't worry about it. Not a problem at all

MsHopey · 14/11/2018 10:44

It's shit but you must already know about the lack of storage and that there are no spare nappies. You agreed to these conditions when you signed your DC up there.
While it might be a complete pain in the arse, they haven't got spares, they can't essentially steal from other children, and they can't leave to buy more nappies with their own money.
At this point, the only real solution is for you to take some in. If you are unhappy with the way things are run bring it up to them for the future or possibly start looking for different childcare. We all have bad days where we forget things but it's your child and you who forgot.

Ilovedotcotton · 14/11/2018 10:46

A nursery should have some spares and then charge parents if they are used. It’s inevitable that a child may run short on occasion, either though illness or parental absentmindedness. The nursery IBU.

IStandWithPosie · 14/11/2018 10:50

Sweet lord, they must be calling parents back every day.

I suspect not! After being called back once most parents will make sure never to forget again. The lessons that stick are the ones learned the hard way! Grin also, bet word spreads pretty fast between parents that you will be called if you forget nappies.

SingaporeSlinky · 14/11/2018 10:50

I can see why they’re asking you to come back, as like others have said, they have to make the point, otherwise people would be forgetting all the time and not replacing what they’ve borrowed.
BUT I would keep questioning why you can’t leave a whole pack there. At our old baby room, we took a whole pack each week and they just told us when it was running low.

CuppaSarah · 14/11/2018 10:50

I've heard of nurseries charging a small fee per spare nappy. Or having an agreement they can sign up to that if their child or another child runs out, they can borrow from someones pile. But never making parents leave work to provide nappies. Seems very harsh.

Oneinthegrave · 14/11/2018 10:52

Nursery i used to work at had a dedicated nappy changing room, shelves on the walls with small boxes with each childs name on and parents would bring nappies in bulk to fill their childs box. We’d write what make & size they were on the box. When we noticed the box running short we would add that to the daily sheet to mention to the parent on pick up so they had a day or 2 to bring some more in. Worked fantastically. The odd occasion a child completely ran out we would find another child with the same make and size and use that then when the parent brought in more just put the nappy back

EdisonLightBulb · 14/11/2018 10:56

TBH, if I were the nursery I would keep spares...BUT, I would charge over and above the retail price to ensure parents stopped either taking the piss, stopped forgetting something as important as the child's bag in a morning and to recoup any costs associated with having to fetch and store the nappies on site for each age/size group.

Eden80 · 14/11/2018 10:56

Looneytune253 I am not asking the Nursery to provide nappies it’s the first time I have forgotten to send them in in two years. Other nurseries my loads have attended have always had spares or you can store on site.

OP posts:
flamingofridays · 14/11/2018 11:01

it is a bit silly!

we provide nappies too, but if for any reason they ran out or I forgot DS bag they would use spares and remind me at pick up. I would offer to replace them. They cost pence each.

nosleepforme · 14/11/2018 11:01

Ridiculous! They absolutely should have spares. Very unreasonable request as it's the first time, staff know the 'forgetful' parents. They either have to charge everyone minimal amount for spare or tell you they will provide and you should return at pickup. For those that say why should they have... Isn't it obvious?! We mums sometimes do make mistakes. As someone who worked with kids for many years, we always had spare, it's just part of the nursery expenditure. Yes mums should absolutely be responsible and supply but there needs to be a back up plan.

Ngaio2 · 14/11/2018 11:02

You have my sympathy for the unreasonable position the nursery has placed you in OP.
It is totally ridiculous that the nursery does not have provision for such circumstances and that they are being so unreasonable.
Surely they must spent a lot of time and cause parents angst over such situations. It’s a business they are running and goodwill is important.
Hope you find a solution OP

Ninoo25 · 14/11/2018 11:05

If they’re not prepared to let you give them a box for a week for whatever and expect you to bring them everyday they should definitely have an emergency supply. If they want to deter people from forgetting they could always charge you something extortionate like a £5 or £10 charge if they have to use the nursery’s own nappies for a day.

ohlittlepea · 14/11/2018 11:05

I've used 3 nurseries
One had it's own nappies
One you brought them daily but they had loads of spares and clothes etc.

One which we decided not to use you had to leave nappies and labelled wipes. I observed at snack time the nursey staff taking ages rifling through the box to find each child's wipe packet to wipe their face and hands. Most ridiculous thing I've ever seen.

BlaaBlaaBlaa · 14/11/2018 11:05

We always had to provide nappies but we were allowed to drop packets off and they would just remind us when they needed replacing. They also always had spares - i'm sure they just put them all in one cupboard anyway!
However, we just got an email saying that the nursery will now provide nappies for all children at no extra cost - as well as calpol, wipes and formula. It was a very welcome email!

Berthatydfil · 14/11/2018 11:06

I’m a bit out of touch regarding fees as mine are much older but if they are charging a lower fee then maybe they can’t afford to keep quantities of nappies in stock. I’m thinking the sizes and numbers required and some parents are cf do hiund to abuse it, however if they don’t supply spares then they must let you store extras on site - what happens if your child uses more than average and run out ?