Right, I've just stormed downstairs to the flat below ours and screamed at them after 3 years of them being a total nightmare culminating in one foul-mouthed fury!
They have two children (son 5 and daughter 7).
They have NO routine - the children seem to be allowed to run riot in the flat no matter what time it is - 6am or 1am! They never seem to take the children out, when the sun is shining they shove them on the balcony where the kids then scream and shout constantly (i don't mean general children playing noise by the way - I mean FULL ON screeching and screaming). They don't discipline the son AT ALL - I've watched him throw food all over the communal areas of the building whilst the mum simply walks on. Or when he is screaming she just quietly goes "shh shh" to which he just yells and screeches over.
The mum takes them out at about 9pm at night and returns at 1am - just now they arrived home, kids shouting and screaming in the communal stairway for everyone to hear. They then slam doors downstairs, shouting and screaming commences. It has been like this for 3 YEARS!!!
We have spoken to their landlord - says he doesn't have any reason to take matters further which is fair enough (i suppose).
In the first year I actually befriended the mum and felt very sorry for her - she is clearly struggling to discipline and parent her own children. Dad seems useless by all accounts. I tried asking politely that they keep their windows and doors shut if the kids are screaming as their windows are only a matter of feet from ours and the sound travels so easily. They said they would. They don't!!
It's been so warm that I have to sleep with windows open but they are so loud it just wakes us up.
My OH went down around a year ago and had a more stern word about how it wasn't acceptable anymore and something has to change - we then had a visit from their Health Visitor stating that they'd complained that WE were harassing THEM!!! We were gobsmacked and explained that we actually have concerns that they aren't managing very well and that we constantly hear screaming and banging from the flat. -Just to give some context - we never hear anything from any other flat above us or to either side-
The HV seemed to understand and asked us to call if we have any other worries, which I have done a couple of time over the last 6 months - she doesn't put seatbelts on her kids when in the car for example, amongst other things.
Anyway - they came home tonight banging and screaming away at 1am as always and I just saw red. I went down and made it clear that I was at breaking point and that they were making my life hell. And low ad behold - not a peep out of them now - so they CAN shut the kids up when needed. So why don't they do this anyway when it's 1am and people around them are sleeping?!?!
I guess I was going to ask AIBU but after reading it back I don't think I am.
What I would like to ask though is what the hell can I do?? I don't think the children are being abused so can't exactly contact SS, the HV can't do a great deal either and they aren't breaking any laws (are they?!)
Moving isn't an option for us for another 18 months - 2years. But I can't live like this anymore?!?!