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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To hate new haircut 💇🏻

212 replies

Pugmomma · 09/03/2017 00:36

Long story short as i can squeeze it.. a few years ago I had an absolutely god awful experience at the hairdressers, where after asking her to 'take an inch off just to get rid of any dead ends' the silly cow lopped half my wig off - I kid you not I'm talking like 4/5 inches (my hair was virgin hair no colour no bleach no heat damage, it was also waist length, really thick and I bloody loved it).

Anyway, spent about a week crying and since then I've been so wary of the hairdressers and have had a hairdresser friend give me a trim/style every 3 months ish (hair was long - waist to bum length) and I was very happy with it, she was brilliant.

Fast forward to this year and my friend has moved away and I've had no hairdresser so I finally decided to brave it and go to a reputable salon (Toni & Guy no less!), told the woman what I wanted, just an inch off to rid the dead ends and a hair mask treatment. Sat there quite happy with a brew and a biscuit, while she chops away at the back of my head, couldn't see what she was doing as she's behind me, then she comes to the side of me and continues cutting and I had an absolute heart attack when I saw the length she'd taken off - actually did a little yelp which made her stop. She'd taken off about 5 inches!! She stopped and asked was I ok and I've had a little raging hissy bitch fit, manager comes running over, I've told her the situation and she bless her heart was very apologetic, tried telling me the girl who'd done it was still in training, but as half my hair was shoulder blades and the other half at my bum, I had no choice but to let the manager take over and chop the other half.

It's taken me years to grow it so long, not to mention the amount I've spent maintaining it with keratase masks, heat defence treatments, Moroccan oil shampoo etc. I'm absolutely devastated.

DP loved my long hair (he never even noticed when I had it trimmed in the past) and when I walked through the door after having been the hairdressers he actually looked shocked, and said oh they've taken a good bit off and told me I should complain to head office so I know it doesn't seem to be suiting me at all. Even DD who's 3 asked me what happened to mummy's rapunzel hair Angry

The manager gave me a free voucher for 'next time' which I feel like burning. I'm actually sat here in tears. I reckon it's going to take over a year to grow back to anywhere near where it was.

AIBU to feel like ripping my actual hair out? Has anybody else ever had this?

Also feel obliged to say I'm in my mid twenties, so not mutton dressed as lamb with the long hair (my mum has ridiculous opinions of older women with longer hair but she's just an old moaner - I love older ladies with longer hair- I remember being amazed by Edna's hair in emmerdale!!)

OP posts:
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StarUtopia · 09/03/2017 09:03

Over the last 10 years I have regularly grown my hair down to shoulder blade level and then had the lot chopped off back up to a choppy bob. Why? Because the longer it gets, the more I realise how disgusting it is to have hair that old hanging around! Shorter is healthier :)

Personally, I would chop off even more and do something more trendy :)

HappyFlappy · 09/03/2017 09:06

Sorry - I posted too soon - I see that they didn't charge you.

I think they've done all they can TBH.

Accidents happen. The one isn't life-threatening and it's far from the end of the world. Your hair will grow back.

I'm actually very impressed that anyone with a child has time to cherish and maintain hair that length. There is a heck of a lot of maintenance involved.

user1484578224 · 09/03/2017 09:06

Toni and Guy staff are trained in house and can only do certain cuts.

AuroraBora · 09/03/2017 09:13

I agree OP is getting a hard time for no real reason.

Yes hair grows back, worse things could happen etc etc but for the OP her hair is her favourite part of her physical appearance. Why is that an issue?

I would be upset if I lost 5 inches off my hair. It's a big part of who I am and for someone who sometimes has massive self esteem wobbles, it's nice to have something that (when styled well) is a guaranteed boost to my confidence.

OP if you baby your hair and take supplements it shouldn't take too long to grow back. And it does look lovely now too.

From my experience as someone with longer than average hair, hairdressers in the big chain salons lack the knowledge of what an inch actually is. They also suck at communicating. I don't think I ever had one say to me "oh I know you said only an inch but your splits are quite far up at the back. Do you want me to take a little more off or stick with just an inch?". It would go a long way to preventing unhappy customers.

MuncheysMummy · 09/03/2017 09:17

Right i'm a hairstylist this is literally THE most frustrating to hear about! There are several issues here,firstly you are totally right to be upset and furious what happened is inexcusable and very unprofessional. Secondly if your appointment was with a trainee stylist you should have been told this at the point of booking and asked if this was ok or if you'd prefer a qualified experienced stylist,thirdly unfortunately I'm sure that T&G stylist don't actually have a nationally recognised standardised qualification as they do all training in house so I'm sure it's just a T&G 'qualification' they hold so literally it's haircutting by numbers! They learn several cuts and that's it! Crazy but totally legal Confused

kissingJustForPractice · 09/03/2017 09:18

I can understand that you're upset, but you will get over it - the new cut is lovely. Instead of dwelling on it, remind yourself that in a few weeks time it won't seem like such a big deal and concentrate on that thought. Work at loving your body and yourself a bit more - we aren't stuck at the confidence levels we're currently at forever, you can ditch your lack of confidence if you want, keep looking for little things that you like about yourself, notice the things that your body can do rather than what it looks like (carry a three year old around?), tell yourself positive things even if you don't believe them at first. For what it's worth, you have a lovely figure in your photos, you don't need to hide behind your hair!

OldLibrary · 09/03/2017 09:18

It looks much nicer in the third picture, lovely.

Maybe focus on that rather than length.

isupposeitsverynice · 09/03/2017 09:19

I think the op has had an unfair pasting here over personal taste and the unfortunate rapunzel remark. I am a short hair person by nature, I don't like long hair, I don't really get it - don't think it looks that great and seems like a major hassle - but that's just personal opinion and I still think op is not unreasonable to be upset. Hair is a massive part of a persons appearance which absolutely does tie into sense of identity. She was unreasonable to expect a hairdresser to only take off an inch - they never do that! Still it is just hair and it will grow back. I'd look at seeing if I could improve self confidence in other areas as well - you could buy yourself a lovely new outfit with the money you saved from not paying for botched hair cut! Grin

HappyFlappy · 09/03/2017 09:19

FWIW - every time I have a new haircut it takes me a fortnight to get used to myself when I see myself in a mirror.

I'm sure you will come round to it, even if you never love it.

SituationNormalAllFuctup · 09/03/2017 09:20

You have very lovely hair OP. YANBU

MuncheysMummy · 09/03/2017 09:21

I have the opposite in that I'm a long hair specialist and have several clients for whom it's a long standing joke between us that i 'won't' cut more off than they need as their hair is so beautiful! Seriously though it should NEVER happen it's not your decision how much to take off its the clients hair their choice makes me so angry as it's the number 1 reason for putting people off salons!

MyBoysHaveDogsNames · 09/03/2017 09:23

YANBU. I have nightmares sometimes that my hair falls out or someone cuts it off. Like a PP said, we all have our 'thing'. Mine is my hair. My skin has never been great, my weight has fluctuated but I have always felt attractive if my hair is freshly washed and down.

I'm sure yours still looks swishy and healthy though so embrace the temporary length. Maybe try curling it with tongs. Something you couldn't do before when so heavy.

MuncheysMummy · 09/03/2017 09:23

And yes they DO very often just do what's asked I have NEVER taken off more than the client asks for, if they need more off I show them how much I reccomend they need then leave it up to them and respect the decision they make it's not hard to do as you're asked Confused

Sallystyle · 09/03/2017 09:24

Yeah the first two pictures don't look like healthy hair. It is just long and like others I don't think long straight hair is always flattering at all.

The third picture is lovely, your hair looks beautiful and healthy in that one. I know you liked your hair longer but honestly, it looks so much better now.

pictish · 09/03/2017 09:25

I'm on the fence with this one. On the one hand I remember having long loooong hair myself many years ago and being extremely pissed off when the hairdresser lopped off loads when I asked for 'just the ends off'. I don't know why a hairdressers inch is twice as long as everybody else's understanding of it, but it is.

OTOH, I am detecting disproportionate upset over this in your posts. Your hair still looks nice and very long. It looks better after the cut. The Cousin It look isn't flattering or stylish at all. Your hair will grow back and be more beautiful than ever because of this cut.

Skooba · 09/03/2017 09:26

Poor you. Always get a recommendation from a friend for hairdressers.

llangennith · 09/03/2017 09:30

Your hair definitely wasn't down to your bum or waist, unless you tilted your head back a bit!
It's just hair and you still have long hair. If your longer hair was the defining feature of your life then grasp this as an opportunity to stop obsessing about it.
I have shoulder length hair now. I'll probably forget to get it cut for months till it's bra strap length then get it cut again. It's no big deal and hair can grow from short to long in a year or so.

FurryLittleTwerp · 09/03/2017 09:34

My worst ever cut was from T&G too - I only went because I had a half-price voucher - they were new in my town.

The bloke stood behind me with a pair of scissors in each hand like Edward Scissorhands & kept swooping alternately with them at my hair.

He then attacked it with tons of "product" to fluff it out. It ended up really thinned out & horrible - I never went back.

Lf803 · 09/03/2017 09:35

Some of the replies on here are so rude! [shock

NewPuppyMum · 09/03/2017 09:37

Huge over reaction to want to pull your hair out. That won't make it longer. Ridiculous thought that because your dh told you to complain means that it doesn't suit you. Your DD is only three and already has image opinions. Very sad.

Aeroflotgirl · 09/03/2017 09:38

I woulden't have used Toni and Guy, they have a bit of a reputation, for doing what they want, and not listening to customers. I would find recommendations from friends. There is nothing you can do, just let it grow out again.

JapabSharted · 09/03/2017 09:45

Listen to me.

You can learn to cut your own hair. You will not screw it up. Cutting your own hair when it is long is in fact very easy and stress free. Even layers, if that is what you want.

I've been cutting my own hair for 5 years. I'm no hairdresser. But I have been so much happier doing my own hair than I have ever been with a professional cut.

What is the absolute worst that can happen? You already know you would take off a tiny fraction of what a pro would.

You need to look at feyeselftrim.livejournal.com/

and you may find it useful to buy something like this:
www.amazon.co.uk/Hrph-Fashion-Professional-Cutting-Hairstyle/dp/B01J2V09X0/ref=sr_1_1_s_it?s=drugstore&ie=UTF8&qid=1489052403&sr=1-1&keywords=hair+cutting+comb+guide&tag=mumsnetforum-21

which you clamp your hair in, slide it down toward the ends, bring over your shoulder and cut where you can see it in front of your face.

Also, here:

She has several similar videos.

WeMustGetOffTheMountain · 09/03/2017 09:46

I think the OP is getting a hard time for no good reason over this. I would be really pissed off if a hairdresser took off way more than I asked for. She has already stated that her hair is her favourite part of her appearance and makes her feel more confident etc. So what if you don't agree that it looked nice. The OP loved her hair before and that's all that matters.

Little tip for the future, OP, never say "take the split ends off" as, even though they are supposed to inform you of how much hair that will involve, they don't always do that. Physically show them how much hair you want taking off, and make them show you before they make the first cut. I hope your hair grows back quickly for you.

MrPoppersPenguins · 09/03/2017 09:46

Your hair will grow back. I understand you're angry they didn't do what you wanted but It will grow back. Life could be much worse trust me.

Bantanddec · 09/03/2017 09:48

Stop crying over spilt milk! At least they didn't do this!!

To hate new haircut 💇🏻
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