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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To say no to courier.

433 replies

anannoyinglylongusername · 08/01/2017 16:21

Amazon courier just asked to use the loo. I was alone in the house with a baby. I said no and immediately dropped a note to Amazon to say I wasn't impressed that it made me feel uncomfortable.

I feel a bit bad now...remind me that I did the right thing please?!

OP posts:
MrsAD86 · 08/01/2017 16:52

A good friend of mine allowed a courier in to use her bathroom when she was home on her own - he attacked and robbed her, left her afraid to answer her own door and she still suffers anxiety and can't stay overnight alone now a few years on.

I would never ever allow a stranger into my house. Especially if I was alone with a child. Why on earth would you take the chance with yours and your child's safety?

Don't feel bad OP about saying no, he shouldn't have asked you.

Reporting to Amazon might have been a bit much though.

NoFuckingRoomOnMyBroom · 08/01/2017 16:52

I'd have let him use the toilet but it's fine to say no if it's not something you're comfortable with.
Reporting him to his employer is a really shitty thing to do though, don't understand why you felt the need to do this & I think you should feel bad about it.

Mrsglitterfairy · 08/01/2017 16:53

There are plenty of well documented scams where people trick their way into houses - then potentially stealing or whatever.
Yes there are but this man was a genuine delivery man and had actually given OP a parcel

ShatnersBassoon · 08/01/2017 16:53

If it's any consolation op, he'll have pissed up your garage door and will do every time he's passing if he gets in trouble because of your complaint. Don't feel too bad.

bimbobaggins · 08/01/2017 16:53

I would have said no too, however not quite sure why you felt the need to immediately drop amazon a note. He asked to use the toiled, you said no, end of

anannoyinglylongusername · 08/01/2017 16:54

I would say that whilst for sure I don't feel he needs more than a word in his ear, If I was employing couriers I wouldnt want them imposing on customers.

And I'm sure that it could be horrible to be an old lady or other vulnerable person and have to refuse someone bigger and stronger than you on your doorstep.

but I certainly wouldn't expect him to lose his job...Blush

OP posts:
YippieKayakOtherBuckets · 08/01/2017 16:54

Totally reasonable to say no. You don't have to let anybody into your house if you don't want to.

But I can't believe you complained to Amazon. Why? They are notoriously harsh on their staff.

Boundaries · 08/01/2017 16:55

Yes I know, MrsG but that doesn't necessarily mean he's not a wrong 'un.

I mean, it's a better cover than turning up with a pick up full of Tarmac, isn't it? Grin

whyohwhy000 · 08/01/2017 16:55

what employer would jump straight to dismissal??

He was probably contracted out so he has few (if any) of the rights which permanent employees have. Amazon (and other companies like Sports Direct) are known to be pretty ruthless with discipline - why do you think they have recruitment adverts everywhere?

greenfolder · 08/01/2017 16:55

I probably would have said yes, but we have a cloakroom right next to the front door
Yabu to report him

catsandbooks · 08/01/2017 16:56

It's fine to say no to him using your toilet but it's very harsh to complain to his employer. He's just a human who most likely needed to go. I really don't understand why there was a need to complain unless he was overtly rude to you Confused

SauvignonBlanche · 08/01/2017 16:56

YWNBU to say No to him but YWBU to report him, that's OTT.

WankersHacksandThieves · 08/01/2017 16:56

FFS. I really despair about society nowadays.

donajimena · 08/01/2017 16:57

If I were you I would email Amazon and say it was actually a different delivery company that had called 5 mins earlier and you are sorry for your error?

Reality16 · 08/01/2017 16:57

I included in my email to Amazon in the first instance that he had asked politely and made no issue of the refusal - I only gave the facts and made no exaggeration. What exactly was the point of your email?

Changerazelea · 08/01/2017 16:58

Pretty sad

PotatoWaffleCob · 08/01/2017 16:59

Afaik the drivers are self employed so Amazon just won't renew his contract but feel free to correct me..

Also he probably had lots of deliveries with insufficient time to find a toilet. There was story in the paper before Christmas about drivers weeing in bottles in their car.

Still YANBU to say no if you didn't feel safe but YABU to shop him.

MyNewBearTotoro · 08/01/2017 16:59

I actually think it's reasonable to let Amaxon know. Couriers should not be trying to get customers to let them into their homes. I understand they are poorly paid and don't want to go off track to use a toilet but they still should not be trying to gain access to the homes of strangers.

I think that asking to go into a strangers home puts potentially vulnerable customers at risks but also puts the courier and Anaxon at risk. He would be putting himself in a position in which he could take advantage of a vulnerable person home alone, for example by stealing property. If you claimed he had attacked you or stolen something then both he and Amazon would have been potentially liable (regardless of whether it was true). I think Azon would be right to ensure their couriers don't ask to enter houses in order to protect customers, couriers and the company.

Areyoufree · 08/01/2017 17:00

Jeepers. Some slight overreaction here. We've gone from someone not being allowed to use the loo, to their wife and children risking the streets, in rags! Personally, I think you have to trust your instincts. Which you did. And as for Amazon firing a courier for asking to use the loo... Seriously? After the hundreds of thousands of complaints by people who have had their parcels delivered by Yodel?

bloodyteenagers · 08/01/2017 17:00

Use the toilet? No. if I had one downstairs
Near the door yes.
Complain? No
In the hope of the company giving him a lecture about managing his bladder? Absolutely not.

Start watching/reading the news more? Yes you need to. It's regularly reported on about how bad all delivery drivers are treated regardless of the company. Peeing in bushes. Peeing in bottles in the van.

Putsomepeasonit · 08/01/2017 17:00

Im surprised at everyone saying you shouldn't have complained. He could be a nice safe courier. He could be a chancer/worse that just happens to work as a courier too. Asking to use a female customers toilet when it really isn't necessary (shop loos, bushes, garage door as pp says above) is a red flag. Any courier should be able to work that out. Having a job doesn't make someone a good person and I'm surprised by how many people just blindly assume he must have been someone just caught out simply because he actually had a parcel with him.

RealHouswifeofBury · 08/01/2017 17:00

Asking to use a loo will probably cost him his work.
Very precious response op

anannoyinglylongusername · 08/01/2017 17:01

reality I think I explained that already up thread - a few times!

donaj good idea I'll do that now.

wow I can't believe they would drop him for that.. I definately wouldn't have raised it to them if I'd expected that outcome.

OP posts:
Areyoufree · 08/01/2017 17:01

Roaming, not risking. Bloody autocorrect.

YippieKayakOtherBuckets · 08/01/2017 17:02

These news stories are from November, and allege that Amazon drivers are expected to deliver an unreasonable number of packages per day, meaning that they end up working for less than minimum wage because they receive a fixed rate per route. They also allege that drivers have to pee in bottles as they don't have time for loo breaks.

Amazon drivers 'work illegal hours'
Amazon drivers admit to speeding due to tight delivery schedule