www.cbc.ca/beta/news/canada/prince-edward-island/pei-human-rights-complaint-1.3735833
Basically this woman in the beauty salon felt scared. Rightly so, because the person concerned had been stalking her and was threatening (shouting) when she refused to do what was asked of her.
Our spidey senses are there for a reason. If someone who looked like a man, sounded like a man and behaved like a man had been stalking me and then wanted to be alone in a room with me, I'd want to get the fuck out of that room pretty damn quick.