To want to do physical harm ...

[ZenMom]

Ok so in the queue at morrisons. Get to the end and realise oh shit I've left my bank card at home as had taken it out my phone case to order something and forgot to put it back in.

No harm, have another with me for my savings account so very nicely apologise to the cashier and explain I'm just going to do a quick bank transfer as left card at home.

Seemed pretty reasonable to me and wouldn't take but a moment.

Woman behind me starts tutting and tapping her foot. It's literally been seconds.

I turned and apologised for the two minute delay and she actually scowled and tutted again.

I said, in a moderate tone, we've all done it or something like it I suppose.

She replied - well no not me, I never go into a shop without being able to pay for my purchases.

Flabbergasted at that point and say - well I wish I were as perfect as you. And turned away.

Woman serving me says, to me, there's no need for that attitude.

So now I am not just mildly irritated by the sanctimonious wifey behind me but really wanting to bitch slap the woman serving me.

I asked her if she had actually heard the convo before what I said. She said yes and the woman hadn't deserved it - it wasn't her causing the delay after all.

I must add that by this point the transaction on my phone was long done and I had been ready to pay.

Yes I realise I made an error in the card but hell, kids, work, life, human error - when a) did people lose all tolerance and b) since when is it ok for a cashier (or any employee where you are the customer) to jump in on a conversation and side with one person.

I did go to the supervisor who had witnessed it and she smiled and said she knew I would be coming over and had heard to and agreed the cashier shouldn't have butted in. Then I'm thinking - if she bloody heard it why let me be out through the awkwardness.

Mystified :(

Where it goes I have no idea but I'm left feeling very angry and as if human error is no longer tolerated --and really really wanting to do physical harm to another person.

I don't think my feelings are unreasonable - no I'm a grown up and wouldn't act on my impulse to violence - maybe some will say I'm letting it get to me lol but my god I needed a rant.

Ah so you only like it when people agree with you and tell you you're right? Ok princess.

Yanbu. I would have probably just told her to fuck off. And I actually have in the past. In another country though.

I also have to point out that on Barclays app with iPhone it takes 13 seconds to move money from my one account to another. 4 seconds to login with fingerprint recognition and the rest for the actual transfer.

Yes, I just tried. You're welcome.

I keep forgetting how buying food in the UK is like some kind of high-speed contest. Extra points for any PA comments bout the contents of others' trolleys, tutting or foot tapping. Anyone causing a delay of even 5 seconds should be ejected from the universe via an emergency chute. I used to be able to get round Tesco in 15 minutes for a full week's shop, corner a full trolley without breaking stride and go through the self checkout quicker than the cashiers could, including bagging up my food.

I live in the US now (although return to the UK quite often). Here there are people who pack your bags, have a chat and wish you a good day. And if you take a couple of moments finding the right card they say "don't worry". It's very pleasant, and civilized and polite.

When I'm in the UK I kind of enjoy getting my face on, rushing through the supermarket, and seeing how quickly I can get through the checkout. But I wouldn't huff or tap my feet if someone else took a few extra moments - that is just rude.

With bitch slapping, is it the person doing the slapping that is the bitch or is it the person getting slapped?

Transferring the money wasn't unreasonable.

Your response to the woman in the queue and then to question the checkout lady WAS unreasonable and makes you sound like a child

I don't think you were out of order at all. Everyone makes mistakes, it should have been such a minor thing but the person behind you ended up making the situation worse than it needed to be! Probably loved the drama, gave them something to complain about!

YANBU at all! I dont understand MNer's who seem to have attacked you for ranting about a situation that would have infuriated me?

How dare Mrs tappity-foot be held up by someone in her self-important life. I'd not have been as polite as you. As for the cashier getting involved when all you did was apologise politely, I think I'd have complained about her too.
Perhaps a pleasant post on their FB page explaining the cashiers attitude was unhelpful and the supervisor also?

All for a wee delay? I take longer than 45 seconds to find ma clubcard!

Vote with your feet-use another supermarket!

The funny thing is that most people think you're being unreasonable. That's how impatient people are nowadays, they can't wait 1 minute for someone to sort something out that was a simple mistake, without getting irate.

There's loads of times I get held up at the checkout by a mistake with someone's card, or the cashier going to get a playstation game from the locker, etc. And it is a bit of an inconvenience but it's hardly the end of the world. I don't think you did anything wrong OP, it would have taken just as long for you to leave the queue and the cashier to move all your items away to scan the next person's - it's so fast to transfer on your phone.

And the woman in the queue sounds like she had an awful attitude! "I always have enough money to pay for my purchases" . Good for you.

It all depends - I have been in queues behind elderly customers who have taken a very long time to pay. This is part of life. We will all be old one day and we all need to be tolerant.
However recently I was in Aldi where to be honest you expect your shopping to be scanned very quickly with no hold ups. This is part of the deal. A very entitled woman forgot something - big beam at the queue, disappeared for 5 mins to find it, big irritating beam when she got back. Someone else in the queue had a real go at her. It's this "my time is more important than yours" that I can't stand.

"Sanctimonious wifey"

I've been in this situation before where I had to transfer money. Like you say OP, it takes seconds!

YANBU and very restrained I think. I would have told the stupid bitch behind to shut the fuck up unless she wanted to be knocked out.

You lost my sympathy at sanctimonious wifey, shortly followed by bitch slap.

You could have explained the situation to the checkout operator, you could have put all your items through and packed them and they they could have suspended the payment. Supervisor takes you and the trolley to one side, you transfer your money, supervisor scan the bar code at the bottom of the receipt and you quickly pay for all your items.

The funny thing is that most people think you're being unreasonable. That's how impatient people are nowadays, they can't wait 1 minute for someone to sort something out that was a simple mistake, without getting irate

Yes, it's a sorry state of affairs when ado mole mistake and the ensuing minor inconvenience results in such petty rudeness.

People make mistakes. No need to be an arse about it.

Ado mole?! Simple. SIMPLE!!

I just transferred money between accounts on my natwest app. Took me literally 30 seconds. I would have done the same as the OP, it would have taken much longer to leave the queue.

I don't think you were being unreasonable it just took me 8 seconds to do a transfer on the natwest app using fingerprint recognition. Some people just love an excuse to moan and I guess that's what the woman in the shop was doing.

YANBU
I screwed up in Aldi last week got to check out went to get card in hand ready and found it missing. Cue sick feeling in stomach. I told the cashier and apologised but the man behind me was really loud saying "oh FFS, why come shopping if you ain't got the money "
The cashier was lovely and put my shopping aside till I returned which I did when I found my car in the footwell of the car no clue how it got there tutting woman should have showed empathy

Yanbu. I've done it, it takes less than a minute to transfer cash, some people chat to the cashier for longer than that! Or faff with their bags. Not a heinous crime.

I'm prepared to bet that the entire delay was way over 45 seconds by the time you'd looked for your card, realised it wasn't there, dug out the other card, dug out your phone, logged in, etc. Plus of course whilst this was happening the people behind you in the queue had no means of knowing how long the delay was going to be. If you'd taken steps to get your card out whilst waiting in the queue, none of this would have happened.

Yanbu

I think the woman behind was rude and out of order. I agree the lack of tolerance is disappointing. I'm pretty sure bitch slap etc.. was all just venting caused by being embarrassed.

You want to do physical harm in response to a couple of comments by a busy checkout person? For that alone YABU.

Judy - you'd lose your bet then :) I carry my phone at all times don't use a hand bag, and the cards are in a wee pocket of the case. Normally I find this so quick and convenient, no faffing needed. Works for me if not for my silly human error in forgetting I'd taken the card out. I never get my card out before getting right to the end as it's always right there, only this time not so much.

Carefor - yes I had said earlier that was more my inner rage venting and tongue in cheek - hadn't thought it would be taken so seriously lol :) ah well.

Thanks all - yes not a heinous crime and yes in a perfect world it would never have needed to happen and I'd have been able to let the comment about not being able to pay go but I'm not perfect lol and never will be.