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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want to do physical harm ...

248 replies

ZenMom · 23/08/2016 22:55

Ok so in the queue at morrisons. Get to the end and realise oh shit I've left my bank card at home as had taken it out my phone case to order something and forgot to put it back in.

No harm, have another with me for my savings account so very nicely apologise to the cashier and explain I'm just going to do a quick bank transfer as left card at home.

Seemed pretty reasonable to me and wouldn't take but a moment.

Woman behind me starts tutting and tapping her foot. It's literally been seconds.

I turned and apologised for the two minute delay and she actually scowled and tutted again.

I said, in a moderate tone, we've all done it or something like it I suppose.

She replied - well no not me, I never go into a shop without being able to pay for my purchases.

Flabbergasted at that point and say - well I wish I were as perfect as you. And turned away.

Woman serving me says, to me, there's no need for that attitude.

So now I am not just mildly irritated by the sanctimonious wifey behind me but really wanting to bitch slap the woman serving me.

I asked her if she had actually heard the convo before what I said. She said yes and the woman hadn't deserved it - it wasn't her causing the delay after all.

I must add that by this point the transaction on my phone was long done and I had been ready to pay.

Yes I realise I made an error in the card but hell, kids, work, life, human error - when a) did people lose all tolerance and b) since when is it ok for a cashier (or any employee where you are the customer) to jump in on a conversation and side with one person.

I did go to the supervisor who had witnessed it and she smiled and said she knew I would be coming over and had heard to and agreed the cashier shouldn't have butted in. Then I'm thinking - if she bloody heard it why let me be out through the awkwardness.

Mystified :(

Where it goes I have no idea but I'm left feeling very angry and as if human error is no longer tolerated --and really really wanting to do physical harm to another person.

I don't think my feelings are unreasonable - no I'm a grown up and wouldn't act on my impulse to violence - maybe some will say I'm letting it get to me lol but my god I needed a rant.

AngryAngryAngry

OP posts:
StarBurger · 24/08/2016 00:15

I used to be a manager at a supermarket most cashiers do not have the privileges to suspend a transaction or to void a complete shop. So to fuck about getting a supervisor to authorise it would have taken longer than it would take me to transfer money (also use the Lloyd's app) and for them to move their shopping..

I don't think you were a dick :)

HoneyDragon · 24/08/2016 00:15

How much longer did you hold up the queue telling people off?

ZenMom · 24/08/2016 00:16

Star FlowersFlowers

OP posts:
HornyTortoise · 24/08/2016 00:16

Have you really never ever been irritated by someone else pissing about.

--

I get annoyed with people who think the supermarket is a great place to strike up an hour long convo with the cashier, hanging around even after their shopping is packed to finish said convo, or those who are chatting so much they don't bother packing til they have stopped talking...sometimes.

ZenMom · 24/08/2016 00:18

Who did I tell off honey?

OP posts:
caroldecker · 24/08/2016 00:22

You fucked up big styley and should have apologized profusely even if someone had bitch slapped you.

Sweetandsour93 · 24/08/2016 00:22

The woman behind you in the queue was rude. Yes it's annoying when someone delays at the checkout but there's no need to be unduly harsh about it. I would've probably smiled and said "don't worry" or laughed along with the comment about it happening to all of us. Nobody's perfect and it's embarrassing enough when you can't pay straight away for your shopping, without someone making it even more awkward and uncomfortable. The cashier also had no need to comment and take sides. I don't think yabu.

StarBurger · 24/08/2016 00:22

Thing is tortoise some of those people that strike up an hour long conversation at the till haven't spoke to another human being in a week. They treat it like a little outing. There was this old dude that hadn't been in for a while and a woman on customer services pointed it out. Next time we had the old bill in it was mentioned to them. Turned out he had been dead for awhile and had nobody to notice. Bloody sad...

But I was being paid at the time so guess it didn't bother me

99littleducks · 24/08/2016 00:27

This is ridiculous!
OP YANBU!

It took me 30 seconds to transfer money the other day for petrol. If you do it with an app it takes no times at all. I only needed to enter 3 digits of my memorable info... that's all.

It would have taken far longer to remove all her items from the till and cancel the transaction than to transfer a cash.

Only on MN do people get so unduly irritated about situations where someone is deemed to have been "rude".
Having said that, OP don't waste time simmering over it.

ZenMom · 24/08/2016 00:28

Perhaps AIBU was the wrong place for my post as it was more of a rant and an, I'm sure I'm not BU, and genuinely never expected to be called a dick or cun* etc for a few seconds of time and being nice and apologising lol live and learn

I'll keep with me my feeling that there are more important things to worry about and wish everyone a good night x

OP posts:
LiviaDrusillaAugusta · 24/08/2016 00:32

Star Of course that's awful but it still doesn't take away from the fact that a supermarket is not the place to have a nice long chat with the cashier when other people are waiting. There are lots of reasons why people may be in hurry and may get frustrated. The woman didn't kick off and the OP could have ignored her and got on with her transaction but she decided to make a joke of it, to someone who obviously wasn't going to be amused.

LiviaDrusillaAugusta · 24/08/2016 00:35

I don't think you were called a dick or a cunt were you? It was suggested that your use of the word 'bitchslap' was cuntish, which isn't the same thing at all.

ZenMom · 24/08/2016 00:36

Sorry Livia -it was twat and cuntish - pardon my error

OP posts:
EttaJ · 24/08/2016 00:38

OP YABVU and more so on here . You asked and when you're told yes YABU you don't like it . No point in posting if you only want to hear you were right. Which you weren't . Plus you sound a bit obnoxious 😳

VioletBam · 24/08/2016 00:40

I would NEVER presume to transfer money at the checkout! It's a bloody bizarre thing to do...very "Me, me, me" and I'm obviously not the only one who thinks that OP.

I'd say "Can I come back in a moment? I've got to transfer money" then I'd queue up again! Why should everyone else suck up my mistake?

StarBurger · 24/08/2016 00:40

Livia I was pointing out that there are many reasons why some people can talk for England at the cashier. If you want to be in and out use the self scan units no communication required.....

I actually fucking hate till faffers and people who just want to chat and hold me up. But I suck it up as I've seen how lonely people are and the only contact they have is a supermarket.. shrugs

manicinsomniac · 24/08/2016 00:43

Good grief, YANBU. I hate being held up in a supermarket queue but it was an accident. You apologised and were as quick as possible. I can't see anything to get huffy over. Especially if it was 45 seconds - I've seen people take longer than that faffing around with purse, change and receipt into bag!

Surely leaving a bank card behind is one of those horrible situations everyone imagines happening to them. I might be put out at the delay but I would empathise with the unfortunate forgetee and be relieved that she had a quick solution rather than hold up the queue longer as everything is cancelled and removed from the conveyer (how mortifying would that be?!)

LiviaDrusillaAugusta · 24/08/2016 00:44

I understand that, it's just human nature to be frustrated if you are in a hurry and someone is chatting away like everyone has all the time in the world!

MunchMunch · 24/08/2016 00:44

YANBU

What would have really pissed her off was if you'd just dumped your shopping and went elsewhere seeing as the cashier was rude as well. See how they like that, having to void all off your items or getting a supervisor to void the transaction which would have taken much much longer.

Yes I've been stuck behind people who have had a problem with their shopping/payment and yes it's a pain but sometimes you just have to wait patiently.

TheCrowFromBelow · 24/08/2016 00:45

So now I am not just mildly irritated by the sanctimonious wifey behind me but really wanting to bitch slap the woman serving me. YABU just for saying this. Where's your Zen? I think this sentence is very revealing about you and a really horrible description of other people.

Bet you actually took ages faffing and were snippy and rude.

WorraLiberty · 24/08/2016 00:46

If anyone on Mumsnet called me a 'cun*'

I'd be fucking angry they didn't think I was worth the letter 't' on the end Angry

So you have my empathy there OP Thanks

Cherrysoup · 24/08/2016 00:46

Yabu.

123beanie · 24/08/2016 00:46

I think you were only BU by saying the 'we can't all be as perfect...' comment. Before then I'd say you were handling an unfortunate and awkward situation reasonably

ZenMom · 24/08/2016 00:47

Violet - it was through genuine human error - I didn't presume anything - so the cashier should have called a supervisor, parked the transaction, moved my shopping, I step away and make the transfer, the queued back up? That seems odd tbh. The transfer took less than 45 seconds...

Etta - sorry if I sound obnoxious - not sure how to change that perception and I stayed quite clearly that I do believe I'm in the right and perhaps AIBU was the wrong place for the post. Thanks for you input though ;)

OP posts:
ZenMom · 24/08/2016 00:49

But you're wrong crow but you're entitled to your judgement - I did post on a public forum after all.

OP posts:
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