To want to do physical harm ...

[ZenMom]

Ok so in the queue at morrisons. Get to the end and realise oh shit I've left my bank card at home as had taken it out my phone case to order something and forgot to put it back in.

No harm, have another with me for my savings account so very nicely apologise to the cashier and explain I'm just going to do a quick bank transfer as left card at home.

Seemed pretty reasonable to me and wouldn't take but a moment.

Woman behind me starts tutting and tapping her foot. It's literally been seconds.

I turned and apologised for the two minute delay and she actually scowled and tutted again.

I said, in a moderate tone, we've all done it or something like it I suppose.

She replied - well no not me, I never go into a shop without being able to pay for my purchases.

Flabbergasted at that point and say - well I wish I were as perfect as you. And turned away.

Woman serving me says, to me, there's no need for that attitude.

So now I am not just mildly irritated by the sanctimonious wifey behind me but really wanting to bitch slap the woman serving me.

I asked her if she had actually heard the convo before what I said. She said yes and the woman hadn't deserved it - it wasn't her causing the delay after all.

I must add that by this point the transaction on my phone was long done and I had been ready to pay.

Yes I realise I made an error in the card but hell, kids, work, life, human error - when a) did people lose all tolerance and b) since when is it ok for a cashier (or any employee where you are the customer) to jump in on a conversation and side with one person.

I did go to the supervisor who had witnessed it and she smiled and said she knew I would be coming over and had heard to and agreed the cashier shouldn't have butted in. Then I'm thinking - if she bloody heard it why let me be out through the awkwardness.

Mystified :(

Where it goes I have no idea but I'm left feeling very angry and as if human error is no longer tolerated --and really really wanting to do physical harm to another person.

I don't think my feelings are unreasonable - no I'm a grown up and wouldn't act on my impulse to violence - maybe some will say I'm letting it get to me lol but my god I needed a rant.

If you want to be in and out use the self scan units no communication required.....

--

And be repeatedly yelled at by the machine about 'unexpected item in bagage area, please call assistant' every few items?

You're right 123 and in hindsight - I just hadn't expected her reaction to my apology and a few seconds delay. Took me back and brought out my unpleasant side in describing her here as a wifey - Lord imagine if called her something worse lol

Well I don't think YBU OP.

Transferring money on apps does take seconds. I do it regularly, what was the alternative? Cashier void it all off remove from her checkout then proceed? Quicker to transfer!

Some people are just impatient and cannot be delayed at all, ever. Everyone is in a rush. Nobody can possibly wait.

Etta - sorry if I sound obnoxious - not sure how to change that perception

Stop typing?

Meh. It was something and nothing OP.

I'd just let it go now and not pay it another thought

Don't worry about it OP, I think most people can agree that they wouldn't always react positively when somebody was being unpleasant towards them (pretty unnecessarily in this case too)

Good grief, YANBU. I hate being held up in a supermarket queue but it was an accident. You apologised and were as quick as possible. I can't see anything to get huffy over

Yep. A mistake was made by the OP and someone was briefly inconvenienced by it. No need for tutty madam to get all tutty.

Poor zen! Came on here for a rant but was almost tarred and feathered.

Ha yes indeed I am.
Here's some more: your comments to her and the cashier would have taken more than 45 seconds. Plus I'd imagine from your posts that you were an absolute drama queen about the whole thing.
Time to take a breath and let it go .....

And be repeatedly yelled at by the machine about 'unexpected item in bagage area, please call assistant' every few items? 

Can't please everyone ;) actually the Morrison's ones have been/are being replace with better ones. Although they are now awfully posh! Think they now find a "surprising item in the bagging area"
But the woman that lives inside is now much more of a smug bitch... but they actually do work alot better..

Crow - I am trying hence my rant here - didn't expect the responses in all honesty but you live and learn. And no as I've said already. Had she and then the cashier not acted the way they did the delay would have been less than 45 seconds - but hey perhaps I should have apologised silly me :)

Nah
Yanbu
The woman behind you could have had a bit of empathy and was unkind and uncalled for in what she said.
No need really
And the cashier should have kept quiet.

*shouldnt

I now feel an irrational need to shop at morrisons tomorrow to meet this new lady who has changed unexpected to surprise as I think that may be quite amusing

Yeah not ideal for you holding the queue up. But it does happen.

How were you supposed to come out of the queue? I take it all your shopping had been put through the checkout.

However, as soon as the cashier butted in, I would have not paid, walked out and left all the shopping at the till, that would show them a delay.

Oh and as PP said, NOTHING will happen on the back of your complaint, can definitely confirm that, after years of being a complaints resolution exec, most of the time the compliant never goes further than the person you tell (adviser if complaining on the phone) and a brief note about your winge complaint on your notes if you have an account with the company concerned (depends on the complaint)

Oh my, OP you are not BU at all. Some people need to get a grip! You have queued and all your shopping has been scanned, what do people think would have been the right thing to do?

Option 1 - spend 45 seconds getting cash to pay (let's face it, some people take that long to rummage in their handbag for their purse)
Option 2 - say you don't have cash, let the cashier look confused for a moment, have to call the supervisor, cancel the entire transaction, move all the shopping for someone to return to the shelves
Option 3 - as above but someone loads all the food back into the trolley for you to go back to the checkout.

It would have been different if you had been queuing in M&S for a single item purchase, but you weren't. You thought on your feet and got on with it. Yes a small delay for the person behind but not more than plenty of other transactions (multiple discount vouchers are my bug bear).

I can't blame you for your exasperation. I wonder whether all posters have really read your post and understand you were in Morrisons post scanning of your food?

'Surprising item in bagging area' sounds ridiculously judgemental!

Head and shoulders dandruff shampoo? Surely you don't have dandruff!

Canestan cream - wow, you don't look like you have an itchy lady garden.

24 pack of condoms - big weekend planned love?

But you asked if YWBU to want to physically harm someone, not about your apology or holding everyone up.
Not very Zen and yes YWBU it's an OTT response.
Leaving cards, tutty people etc is just shit that happens, as you say it was 45 secs of everyone's life don't dwell on it.

Crow - I did think it was very obvious the violence and bitch slapping was tongue in cheek but again, live and learn

Thanks others glad to know I'm not completely deluded :)

Lol @ drop - I bet they had forty hours of focus groups to come up with it too

I wouldn't have cared, OP. People make mistakes and it sounds like you sorted it out quickly. Life is short, it's nice to be nice.

Pretty sad if you get annoyed at a 45 second delay. There's no patience any more. Would she have tutted at an old lady trying to find change in her purse?

Yanbu op. I've logged into my online banking at a checkout before and nobody even noticed. There was no delay, no one died and I avoided going overdrawn.

Smiles all round.

The whole perfect comment. It does seem somewhat defensive, but then, I'd probs react no differently, (IE, apologise profusely, oh, you don't want it? Fuck you then, but It has been hinted to me that I am slightly unhinged at times lol)

I promise I'm about 85% on your side. I just don't think the perfect comment helped matters, but then with the tutting and eye rolling I'm not sure that she would have suddenly become a nicer person.

And the woman at checkout really should've kept her mouth shut.

YANBU.

Try to remember though that AIBU is jam packed to the rafters with nit picky misery guts who just love finding any possible way to stamp all over anyone who dares post in here, even when they don't really understand what went on e.g the posters insisting it must have taken much longer. With the Barclays app I could probably transfer in thirty seconds or less.

If your shopping had already been scanned when this happened then transferring the money was probably the quickest option to get you out of there - cancelling the transaction and getting another member of staff to take everything away would have taken more time.

However the 'I wish I was as perfect ...' Is a bit of a bratty 10 year old's comment.

The supervisor did not agree with you. She just nodded in the right places to diffuse your un-zen like rantings. She then went on her tea break and said to the cashier 'god what a nightmare customer'. Probably.

For the isolated incident of a short delay YANBU.

For being arsey then and very very her up and angry now YABU. You sound like you thought yourself just a little bit above the others.

And there doesn't appear to be much zen going on in your world judging by your inability to let it go.

Thanks all :) genuinely thought I could come on have a bit of a rant, get it off my chest, maybe a wee sesh about others who've had bad experiences - you know this things

I just needed someone to agree with me and all is right with my world so thank you all x

Night x