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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want to do physical harm ...

248 replies

ZenMom · 23/08/2016 22:55

Ok so in the queue at morrisons. Get to the end and realise oh shit I've left my bank card at home as had taken it out my phone case to order something and forgot to put it back in.

No harm, have another with me for my savings account so very nicely apologise to the cashier and explain I'm just going to do a quick bank transfer as left card at home.

Seemed pretty reasonable to me and wouldn't take but a moment.

Woman behind me starts tutting and tapping her foot. It's literally been seconds.

I turned and apologised for the two minute delay and she actually scowled and tutted again.

I said, in a moderate tone, we've all done it or something like it I suppose.

She replied - well no not me, I never go into a shop without being able to pay for my purchases.

Flabbergasted at that point and say - well I wish I were as perfect as you. And turned away.

Woman serving me says, to me, there's no need for that attitude.

So now I am not just mildly irritated by the sanctimonious wifey behind me but really wanting to bitch slap the woman serving me.

I asked her if she had actually heard the convo before what I said. She said yes and the woman hadn't deserved it - it wasn't her causing the delay after all.

I must add that by this point the transaction on my phone was long done and I had been ready to pay.

Yes I realise I made an error in the card but hell, kids, work, life, human error - when a) did people lose all tolerance and b) since when is it ok for a cashier (or any employee where you are the customer) to jump in on a conversation and side with one person.

I did go to the supervisor who had witnessed it and she smiled and said she knew I would be coming over and had heard to and agreed the cashier shouldn't have butted in. Then I'm thinking - if she bloody heard it why let me be out through the awkwardness.

Mystified :(

Where it goes I have no idea but I'm left feeling very angry and as if human error is no longer tolerated --and really really wanting to do physical harm to another person.

I don't think my feelings are unreasonable - no I'm a grown up and wouldn't act on my impulse to violence - maybe some will say I'm letting it get to me lol but my god I needed a rant.

AngryAngryAngry

OP posts:
StepAwayFromTheEcclesCakes · 24/08/2016 18:18

nah I am with you OP, we are a nation of intolerant folk, unless I was in a screaming hurry on my lunch break or on a car ticket deadline, I would have just chilled, it's not like you were hours and you did apologise. Meh I can't get worked up over an extra few minutes at a checkout or a cash machine or all the places some folk seem to get in a rage over. god forbid someone wants 2 transactions etc etc. never worries me. life is too precious to get worked up over someone not being as efficient as you want them to be.

FitnessFad · 24/08/2016 18:27

Totally agree with the OP here - is anyone really in such a rush that they can't wait an extra 45 seconds (at most)?!

coolandcalm · 24/08/2016 18:44

I agree Zen, some people will read a post and pick up on an obvious to reasonable people tongue in cheek remark and then they're like a dog with a bone, they won't let it go.

zeezeek · 24/08/2016 18:48

Yes, actually I and a lot of other people are in a screaming hurry to get out of the supermarket for loads of reasons - mostly because I've got a tight schedule and can't afford the extra few minutes delay.

So yes, I would have been the "sanctimonious wifey" getting pissed off with you and probably would have tutted and tapped my foot. I have even walked out of a supermarket leaving my shopping because of people faffing and delaying, or people insisting on having a chat etc etc.

It's annoying and not everyone has time to waste in a queue in a supermarket and yes, my time is precious.

AuntDotsie · 24/08/2016 18:50

Is it just me who, when people tut behind me - say, when they want something off a shelf and I'm being so inconsiderate as to be in their way as I select my yoghurt, for example, and saying 'excuse me' seems to be beyond them - does my very best to slow all the way down and faff as much as possible? If this had been me, the app would have taken ages to load. I might have even tried to see if I had enough change on me and count out every coin in my pocket Grin

NickiFury · 24/08/2016 19:10

Maybe shop on line zee?

123girlsandboys321 · 24/08/2016 19:21

Had to say something - I really don't think you were being unreasonable. You quickly sorted out the issue so that everyone could carry on - I'm sure it would take me longer to find my purse that my toddler has hidden, whilst making sure she isn't emptying the trolley and the baby isn't pulling her hair (and so on...). If other people are in such a rush why don't they shop online or use self service?!

ZenMom · 24/08/2016 19:43

Wow zee - I can't imagine having the time to to all that effort of going into a shop, choosing my purchases and then walking out without achieving anything. Maybe this is why you have so little time? You still need to then go and buy the stuff some other time that you walked away from. Or am I missing something here? Do you just then go without the items that you had went in for?

OP posts:
hookiewookie29 · 24/08/2016 19:50

I had exactly the same situation OP a couple of weeks ago....forgot payment card , had another card but needed to transfer money onto it. I was at a self service till. It took seconds to transfer it ......less time than it would have taken to put my shopping back in the trolley to put back.
YANBU.....obviously all those who are saying you are have never been in a situation where they've forgotten their purses/ payment card etc. It happens to the best of us.

TheCrowFromBelow · 24/08/2016 22:35

m.youtube.com/watch?v=L0MK7qz13bU

e1y1 · 24/08/2016 23:03

The folks who are whining about a short delay better not visit rural Ireland then.
It's grand. Everyone is chilled and happy.

Yes they are, such a lovely slow pace of life out there, am giving serious thought to moving over.

I bank with HSBC and it takes best part of a day to transfer money using their ridiculous app.
WHAT??? Shock
Barclays - 13 seconds as PP said

DollyBarton · 24/08/2016 23:22

Zeezeek, as with many things in life, the supermarket is not on your schedule, it's on the schedule of everyone in it at that point in time. I think you need to reevaluate how you view things or your stress levels will be constantly through the roof.

Farmmummy · 24/08/2016 23:51

Op ybu I bet your hair and makeup and clothes weren't flawless either Grin
As for the always having the means to pay for her purchases, never thought I'd wish it on anyone but hopefully your tutter will have the experience I had when some horrible person hacked my credit card and ran up thousands (way more than my limit somehow?!?!) so when I went to pay for my groceries the card was declined. Mortified and yes I was flustered and had to leave queue and find cash point and faff practically in tears as I knew something had gone really wrong. (No I didn't get much sympathy or tolerance either op so here's Flowers)

LovingWifeAndMother · 31/10/2016 10:21

I can see it from your point of view Zen, Its horrible when you are just outright not excepted and even after aplogising she carried on, and then with the cashier you felt singled out. People do need to be more patient and understanding, I make an extra effort to smile at people in a fluster as they have mad a mistake like that as i know how they are feeling.

I had a woman the other day opened her car door wide as i was trying to pull past, someone had parked to close for me to get my toddler in her seat so i had to move, she marched across the car park as i was pulling forward and opened her door so i had to brake, I asked her nicely to pull in her door a bit just so i could slip pat (as nice as pie with a smile) and she says no! I ask again and explain my toddler has just fallen and scrapped all her hands and is being held by my 8 year old there waiting, And all i get is, just f*g wait, my kids before yours!
I was so upset by it and ended up in a bit of a verbal fight over it.

I think in the end im going to be letting everyone walk all over me as i dont want people to feel how i have felt Sad

Caboodle · 31/10/2016 10:28

You have had an unecessarily hard time here OP...cashier and other shopper were rude. I have both been the one who forgot my card and stood behind others who have. As my lovely Uncle always said 'patience is a virtue'.

MyKingdomForBrie · 31/10/2016 10:49

Wow some people are incredibly intolerant!! Of course you weren't BU OP (apart from the 'wish I was as perfect' comment - no need to stoop to her level!) Christ it's so easy to forget something and you had no other option that would have moved things more quickly, and you apologised!

corythatwas · 31/10/2016 10:53

"Flabbergasted at that point and say - well I wish I were as perfect as you. And turned away."

I am trying to imagine this spoken in the tones of gentle tolerance. And failing.

creepingitreal · 31/10/2016 10:53

Been there OP. YANBU.

If you're rolling your eyes at someone in the queue then expect to be challenged.

I am from Glasgow though Grin

Tliev · 31/10/2016 11:09

I'm torn on this, firstly I absolutely hate till faffers with a passion. It's bad enough having to be in a busy, chaotic place to start with but then to be held up by someone messing about at the till makes me furious. Not everyone has all the time in the world to wait while you fanny about with cards/change/phone apps etc

But on the other hand I have learnt that in these situations you just have to silently seeth (and in my case, amuse myself by imaging ramming my trolley into the faffer and saying "times up Dickhead" .... but that's the difference - I keep the unsociable stuff in my head and on the outside, I wait with just the odd huff here and there.

So in this case, the other woman was being a bitch and the cashier needs some customer service skills

TaylorSwiftMakesMyShitItch · 31/10/2016 11:14

Going against the grain, I don't think YWBU at all. It would have taken longer to cancel the transaction and move your shopping than it would to spend 30 seconds logging into your banking app and moving money (which is how long it takes me with both natwest and barclays).

Plus you apologised and she chose to still be snarky.

GettingitwrongHauntingatnight · 31/10/2016 14:48

Tbh maybe you should of offered to come back in a few mintues but I reckon that might have taken longer than transferring the cash! The cashier would of had to call someone to store the trolley.

GettingitwrongHauntingatnight · 31/10/2016 14:48

X post Taylor

GettingitwrongHauntingatnight · 31/10/2016 14:49

Also I don't see the need for people to get a nark on in the cue for that anyway! And cashier was unprofessional.

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