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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want to do physical harm ...

248 replies

ZenMom · 23/08/2016 22:55

Ok so in the queue at morrisons. Get to the end and realise oh shit I've left my bank card at home as had taken it out my phone case to order something and forgot to put it back in.

No harm, have another with me for my savings account so very nicely apologise to the cashier and explain I'm just going to do a quick bank transfer as left card at home.

Seemed pretty reasonable to me and wouldn't take but a moment.

Woman behind me starts tutting and tapping her foot. It's literally been seconds.

I turned and apologised for the two minute delay and she actually scowled and tutted again.

I said, in a moderate tone, we've all done it or something like it I suppose.

She replied - well no not me, I never go into a shop without being able to pay for my purchases.

Flabbergasted at that point and say - well I wish I were as perfect as you. And turned away.

Woman serving me says, to me, there's no need for that attitude.

So now I am not just mildly irritated by the sanctimonious wifey behind me but really wanting to bitch slap the woman serving me.

I asked her if she had actually heard the convo before what I said. She said yes and the woman hadn't deserved it - it wasn't her causing the delay after all.

I must add that by this point the transaction on my phone was long done and I had been ready to pay.

Yes I realise I made an error in the card but hell, kids, work, life, human error - when a) did people lose all tolerance and b) since when is it ok for a cashier (or any employee where you are the customer) to jump in on a conversation and side with one person.

I did go to the supervisor who had witnessed it and she smiled and said she knew I would be coming over and had heard to and agreed the cashier shouldn't have butted in. Then I'm thinking - if she bloody heard it why let me be out through the awkwardness.

Mystified :(

Where it goes I have no idea but I'm left feeling very angry and as if human error is no longer tolerated --and really really wanting to do physical harm to another person.

I don't think my feelings are unreasonable - no I'm a grown up and wouldn't act on my impulse to violence - maybe some will say I'm letting it get to me lol but my god I needed a rant.

AngryAngryAngry

OP posts:
JenLindley · 23/08/2016 23:58

heh, I'd have abandoned my shopping and waltzed off to asda/lidl/sainsbo. That'd show them a fucking delay.

Queenbean · 23/08/2016 23:58

Erm if I'd have stepped out of the queue their delay would have been more than 45 seconds... Not sure of the logic there.

Erm, the cashier could've served someone else while you sorted your internet banking out? I don't think anyone thinks you'd step out the queue then everyone would wait patiently until you were done and could step back in

LiviaDrusillaAugusta · 23/08/2016 23:58

And the 'we've all done something like this' line isn't going to calm the situation - most people haven't!

CafeCremeMerci · 24/08/2016 00:00

Swimming up stream here, but I can't see you did anything wrong. You made a mistake that would be very quick to fix, you apologised to the woman behind you - SHE was then rude....the check out woman was rude too...

They need to work/shop in my local waitrose, it's always a lesson in ZEN between the local population & the check out operators it's a zen or Valium experience every single time 😬

Queenbean · 24/08/2016 00:00

I love threads like this
AIBU
yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
NO IM NOOOOOOTTTTT!!!!

Grin
ZenMom · 24/08/2016 00:00

Is I said, I apologised immediately to the cashier and explained then even after hearing the Tutting from behind me I still smiled and imparted a further apology to the angry woman behind me.

While Imparting my apology she rolled her eyes and tutted again. That's when I tried to make light of it by saying we've all done things like this etc. It was only after her comment/implication about not being able to pay for my shopping that I got annoyed. I simply said I wish I were as perfect.

I would have kept it in even then if the cashier out of nowhere hadn't piped up.

I still wish I were as Perfect that I would never hold someone up and cause major inconvenience for max 45 seconds but I'll need to live with the fact that I probably won't be.

OP posts:
BreadPitt · 24/08/2016 00:01

I regularly transfer money to dd via an app and it does take seconds.
Standing tapping and huffing because of a two minute delay is bloody rude and I don't think the cashier should have stuck her two penneth in either.

I wouldn't be inclined to apologise for holding her up either after a PA display like that.

hippoinamudhole · 24/08/2016 00:01

Left the queue and come back!
It would have taken longer to cancel the transaction than transfer the money Livia

usual · 24/08/2016 00:01

This reply has been deleted

Message withdrawn at poster's request.

LiviaDrusillaAugusta · 24/08/2016 00:02

Possibly but if OP had just got on with what she was doing instead of making a jokey comment to someone who was obviously a tad on the angry/frustrated side by then, it may not have kicked off

ZenMom · 24/08/2016 00:03

Queen - I'm pretty confident that I wasn't being unreasonable and that I thought others would be like me, a short wait doesn't kill anyone.

It was full shop and hadn't finished packing it, so items were still on the checkout and the woman behind me had more than a basket so putting hers through and "parking" mine wouldn't have worked.

OP posts:
DropYourSword · 24/08/2016 00:03

What bank are you with. There is absolutely no way I could log into my bank and make a transfer in 45 seconds. Bloody security takes forever.

hungryhippo90 · 24/08/2016 00:03

Zen isn't how I would describe the way you obviously acted, but in all honesty, if I was the woman behind you I'd have probably smiled and silently thought just HURRY UP WOMAN!... the apology for holding me up would have been appreciated too.

WorraLiberty · 24/08/2016 00:04

I was very zen and remained calm and the surprisor agreed with me.

And why do you think she agreed with you?

You know when a shop assistant says, "Have a nice weekend"?

Do you honestly think they spend the evening thinking about your plans and hoping your really do? Grin

ZenMom · 24/08/2016 00:04

Drop - lloyds app - it's a 3 digit code , straight in hit transfer between accounts - literally seconds.

OP posts:
ZenMom · 24/08/2016 00:05

Hungry - what way did I obviously react? You've lost me?

OP posts:
HornyTortoise · 24/08/2016 00:06

I have done this before, and I felt too mortified to even consider giving grief to the people I was holding up..I was continually apologizing infact.

Maybe I am too polite Blush

However my barclays app asks for only a 5 digit code for security then lets you transfer, so I can imagine it takes less than 45 seconds for some.

Maybe83 · 24/08/2016 00:07

This reply has been deleted

Message withdrawn at poster's request.

ZenMom · 24/08/2016 00:09

Lol @maybe - I have actually been behind someone and they've left their card in the car, sent their child running out for it and though shit best check mine the poor woman!

OP posts:
DropYourSword · 24/08/2016 00:09

Ah. I have HSBC in England. But I don't use an app. Login number, password and a bloody security code generated on a small thing that looks like a mini calculator and possibly a vial of unicorn blood and a lock of hair from my firstborn child
Have you really never ever been irritated by someone else pissing about. It's people at cash points that get me. How can such a simple transaction take so bloody long! I pride myself with my ninja ATM speed.

BreadPitt · 24/08/2016 00:10

Drop nationwide on iPhone. Security is done via fingerprint recognition, transfer is then as simple as 3 clicks.
Scary how easy it is actually.

ZenMom · 24/08/2016 00:11

I'll see your ninja atm speed and admit to being so slow because j can never see for the blooming glare bit I'll raise you on the app usage - super ninja level 8 me.

OP posts:
DropYourSword · 24/08/2016 00:11

Clearly I need to get with the times Blush

Queenbean · 24/08/2016 00:12

I have the new payment contactless thing on my iPhone.

It's brilliant and means you never need to even take your debit card with you, so long as you have your phone

ZenMom · 24/08/2016 00:15

Do you trust it queen? I can have it on my iPhone but worry about safety. Seen videos of people standing next to people and swiping their details (that may be a hoax) but if your thumb is on the button working it eek isn't the limit per transaction £25 or something?

OP posts:
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