AIBU?
To think that Waitrose should not ask my 23y DS for ID for fruit&veg delivery
funnyperson · 04/07/2015 17:20
My foot fractured so when the local Waitrose home delivery came this morning my bearded DS went down in his pyjamas to answer the door. The delivery boy asked if he was over 18 years and DS said (truthfully) he was. I was then astonished to hear the delivery boy asking for DS's identification. This is probably our 15th waitrose home delivery, prepaid, mainly fruit and veg, milk and eggs, no alcohol cigarettes or medicines in the delivery. I asked DS to ask the delivery man to come upstairs and asked him why he was requesting ID. He said because if someone looks ver 25 and it is a delivery pf alcohol we need to see ID. I said but you have the list in your hand to be signed off and can see there is no alcohol/cigarettes etc. I signed the form.
AIBU to think my 23 yo son should not have to produce his passport to the local delivery of fruit and veg on a Saturday morning? Especially given it wasnt the first delivery? Abel and Cole simply leave their fruit and veg with my DD who is 21 and have never requested ID.
FarFromAnyRoad · 04/07/2015 17:25
Have you rung them to register your displeasure? I would - and straight to Store Manager level. It needs identifying as a big hole in the training this delivery person has received.
I don't think you need to be 'upset' - it's not like he called you a twat or anything is it? Channel your upset into action and make the call!
meditrina · 04/07/2015 17:29
I use Ocado, not Waitrose and they list age restricted products separately. They don't challenge if there are none. But they do cover all medicines, matches, knives and quite a bit of other stuff that never really occurred to me.
Are you sure btw it was a 'boy' who was making the delivery? Because they're probably on dodgy round if they have 17 year old drivers handling alcohol etc.
Artandco · 04/07/2015 17:29
Weird, we have been ordering from Waitrose online for years when we were still under 25 ourselves. And deliveries had alcohol etc in. Seeing as we were the only adults in house who do they think would sign it?
They probably just saw us answer the door with two small babies attached and thought fuck it, they must be over 18!
Mutt · 04/07/2015 17:29
This reply has been deleted
Message withdrawn at poster's request.
ItsAllGoingToBeFine · 04/07/2015 17:31
It's not about the alcohol...
"Goods must be signed for at the delivery address (or upon collection), by you, or by your nominated representative who must be aged 18 or above. Under no circumstances will goods be left unattended, for example in a garage, or with anybody below the age of 18."
www.waitrose.com/content/waitrose/en/corporate_information_home/corporate_information/legal_notices/terms_and_conditions.html
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