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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

wibu to kick off in tesco?

290 replies

jellybelly701 · 01/09/2014 16:18

Ordered my weekly shop yesterday, just groceries and baby food, nothing that is age restricted. The delivery guy wouldn't let me sign for it as I have no proof I'm over 18. I am almost 22 with a 10mo baby. We have no food at all so I can't even cook his dinner.

I am furious!! Why on earth do I have to prove I'm over 18 to buy a chicken and some veg? Especially when I could go in store and purchase exactly what I have ordered and wouldn't even need to be 16 never mind 18! So thanks to fucking Tesco both me and my son will be going hungry tonight. Arseholes.

I'm in two minds of carrying ds to Tesco to kick off a bit, how can they let a baby go hungry like that for no logical reason? I'm actually in tears I'm so bloody angry!!! Ughhhh!!!

OP posts:
Lj8893 · 01/09/2014 17:17

"stop spending your benefit money in the gap"

how bloody rude!!!;

GemmaWella81 · 01/09/2014 17:17

You can open basic cash card accounts over 18 but they won't permit a debit card. You will get an atm card...

As for maturing savings accounts... Ie child to adult you still won't get the full range of banking services until you prove your Id. By all means give me the names of these banks and accounts which permit that...

Bottom line is, at 22 the op should have some ID

5madthings · 01/09/2014 17:18

My 15 year old has a debit card for his account, he didn't need photographic id to set up the account, this was a few months ago at Barclays.

scarletforya · 01/09/2014 17:19

That is disgraceful Op.

DownByTheRiverside · 01/09/2014 17:20

Doesn't really matter about the bank does it? Confused
DD is almost 24, looks like a 16 year old and has to prove her identity for all sorts of nonsense. She usually starts by stating 'No, I am not 18!' in a very grumpy voice.

GemmaWella81 · 01/09/2014 17:21

Yup Lj....

When you deal weekly with a stressy young mum personally attacking you for their mistakes you might reassess that view.

If you get benefit money and choose to spend it all on clothes (which I saw in her transactions) them I'm perfectly within my rights to point out to her why she was over limit and what she needs to do to rectify it.

WireCat · 01/09/2014 17:21

Gemma, I shall tell my 32 year old sister that she should have some ID by now. Smile

Btw, I have also worked for an international bank. So be careful with how much you say you know. Wink

Original poster
jellybelly701 · 01/09/2014 17:21

Odfo Gemma

My bank account was opened by my grandparents when I was child, it was changed into my name the day before my 18th birthday. No identification required.

OP posts:
YouTheCat · 01/09/2014 17:21

I have the a debit card and the full range of services from my bank. I have never had to supply photo ID so Gemma, you are talking nonsense.

I was asked security questions though.

PourquoiTuGachesTaVie · 01/09/2014 17:21

www.halifax.co.uk/helpcentre/pdf/about-you.pdf

Page 4 details the documents which are accepted as proof of ID in the absence of photo ID.

It's ridiculous to expect every person over 18 to have photo ID when it's not exactly free to obtain! Which is why there are ways around it.

Surprised you don't know that already Gemma?

GemmaWella81 · 01/09/2014 17:22

Yes 5mad....

The parents or guardians provide the initial ID at the time of account opening. The child didn't walk in off the street and open it...

EduCated · 01/09/2014 17:24

It might be policy, but it would never even occur to me that I'd need ID to sign for a delivery that didn't include age restricted goods. Are all supermarkets the same?

Also not a huge fan of the Citizen Card, I've had it turned down several times even though the shops had signs up saying it was accepted Hmm If you could stretch to a provisional driving licence it may be a better option.

WireCat · 01/09/2014 17:24

Also Gemma, people of all ages are shit with money.

Not just the "young mums".

And no way were you within your rights to give your customer grief over her spending. Financial advise yes, but if you treat her how you come across in here, you'd get the sack!

EduCated · 01/09/2014 17:25

And neither do babies tend to have photo ID, Gemma Hmm

5madthings · 01/09/2014 17:25

I am 35 and don't have photographic id, just my old short copy of my birth certificate in a filing cabinet and the short version often isn't accepted as id.

It's never been a problem, but I buy my tobacco/alcohol from a local store where they know me.

BrianButterfield · 01/09/2014 17:26

Oh come on, it's fucking ridiculous and stop picking apart the op for not having a well-stocked kitchen (does everyone here do a full shop when they already have cupboards full of food then?). Is this how you talk to people in real life? We don't have compulsory ID cards in this country except they seem to ask to see ID so often we might as well. ID for taking a grocery delivery at your own house! Absurd!

YouTheCat · 01/09/2014 17:26

Dd has a Citizen Card. Total waste of money. It has a photo and a holographic mark but is regularly turned down as a form of ID.

MsAnthropic · 01/09/2014 17:26

GemmaWella in what capacity were you serving these bank clients, and specifically when you made that comment re Gap?

DancingDinosaur · 01/09/2014 17:27

Axe to grind Gemma? You're coming across as an arse. Not everyone has spare food in the cupboard, and plenty of people do not have id. Hmm

5madthings · 01/09/2014 17:27

Ds1 opened the account without me or his father present, though we also bank with Barclays. He took his birth certificate but no photo Id.

GemmaWella81 · 01/09/2014 17:27

If a customer screams at me I'm perfectly within my rights to defend myself.

I said what I did in a calm authorative tone... I don't need to scream at them and breach policy.

Original poster
jellybelly701 · 01/09/2014 17:27

Well Gemma, I don't claim any benefits and the only reason we have no food is because of Tesco so I'm not sure why you think your probably made up story applies to me.

OP posts:
TortoiseUpATreeAgain · 01/09/2014 17:28

"Sorry, I've served tonnes of people like you when I worked in a bank."

What, people who expect to be able to buy chicken and baby food without photo ID? Yes, I imagine you have. Because that's what most people expect.

As OP said, a child could buy that stuff in store. There's no reason she should expect that at 21, in her own home, buying goods with no age restriction on them, someone would refuse to hand over the groceries that have already been paid for.

GemmaWella81 · 01/09/2014 17:29

Anthopic

As a customer adviser for a high street bank. Going through people's finances was my job, otherwise you can't grant them loans, credit cards, current accounts without fully detailing their income.

scopeisawesome123 · 01/09/2014 17:30

I've had deliveries from Tescos for years now and am 25 and not once been asked for id. It's a ridiculous policy but going into store to kick off won't help.
Can you collect your shopping from store? If that's where they take it, once you dp is home and he has ID? Have you litterally got nothing in the house for your baby? Tin of baked beans or soup? Cereal? Have you any family nearby who can drop something off? If not I would ask a neighbour, explain what's happened and always have a back up in case of things like this in future. Hope you get something sorted soon