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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be angry at the dog groomer who shaved my dog's coat

182 replies

bevelino · 02/03/2014 09:01

I took my cockapoo for grooming at Pets At Home in Brentford and discussed the grooming. The groomer checked my dog all over and was happy there was no matting and we agreed how short the fur was to be cut. I was then asked to sign a form. However, when I returned 3 hours later to collect the dog I was angry to discover the groomer had shaved all my dog's hair off and disingenuously suggested she was full of matts. My dog is now barely recognisable.

OP posts:
Pumpkinpositive · 02/03/2014 09:03

Is it possible the groomer discovered matting upon closer inspection?

VivaLeBeaver · 02/03/2014 09:03

Maybe there were matts deeper down?

brokenhearted55a · 02/03/2014 09:04

This reply has been deleted

Message withdrawn at poster's request.

ShadowOfTheDay · 02/03/2014 09:06

Would suggest you go to a proper groomer next time... pref one who has been trained as such and has their C&G.... ours will always ring if something comes up about the cut...

scarletforya · 02/03/2014 09:07

Yanbu. If they discovered matts deeper down they should have ring you to let you know.

scarletforya · 02/03/2014 09:07

*rung

Slapntickleothewenches · 02/03/2014 09:17

YABU for owning a cockapoo :)

WelshMaenad · 02/03/2014 09:20

Wtf is a cockapoo?

Methe · 02/03/2014 09:22

Buy a brush and do it yourself?

MidniteScribbler · 02/03/2014 09:22

YABU for using the name cockerpoo.

MothershipG · 02/03/2014 09:25

You need to ask for Sharon Sophia, she did a great job on my Mini Schnauzer and 2 Affens. Dont just make a random appointment make sure you just use her.

Go back and ask for a proper explanation and explain how disappointed you were.

Always the best thing is to take a pic of your dog or a similar one looking how you want and leave it with them for reference. Also build up a relationship with a specific groomer so they get to know you and your dog.

BorcestshireBlue · 02/03/2014 09:25

Midnite - it is a recognised name for a cocker spaniel - poodle cross. Not my kind of dog (we go for bigger ones), but very cute all the same.

OP - the groomer should have phoned you if there was a problem, it might be time to find somewhere new to go

MrsBennetsEldest · 02/03/2014 09:26

Until a dog has been groomed out the groomer cannot tell what state the coat is in. I have had to shave dogs who on closer inspection did have areas of matting. Would you have preferred a longer length coat with patchy shaved areas or a uniform cut which in a few weeks will be the length you are more comfortable with?

WelshMaenad · 02/03/2014 09:31

Oh, so a mongrel then.

MidniteScribbler · 02/03/2014 09:33

Midnite - it is a recognised name for a cocker spaniel - poodle cross. Not my kind of dog (we go for bigger ones), but very cute all the same.

There is no recognised breed as a "cockerpoo". Cocker spaniel cross poodle is fine. Mutt is fine. Making up ridiculous names in order to charge a fortune for a cross breed dog is not fine.

Slapntickleothewenches · 02/03/2014 09:34

:o welsh

fanjoforthemammaries7850 · 02/03/2014 09:35

Why call OPs dog a mongrel just to put her down and make her feel crap. No need for it.

fanjoforthemammaries7850 · 02/03/2014 09:36

You can disagree with the name but no need to pile in bitchily on OP.

fanjoforthemammaries7850 · 02/03/2014 09:36

oP..It will grow back..I would agree with using someone recommended.

VivaLeBeaver · 02/03/2014 09:37

People know what a cockerpoo is and using this term is perfectly reasonable as you'd have a fair idea of what the coat would be like. If OP had said mongrel the coat could be anywhere between a whippet or an afghan hound and there'd be loads of posts asking what sort of coat the dog had.

EmmaGellerGreen · 02/03/2014 09:38

It's a dog. It's fur, it will grow back.

MidniteScribbler · 02/03/2014 09:40

People know what a cockerpoo is and using this term is perfectly reasonable as you'd have a fair idea of what the coat would be like.

Actually you have no idea what the coat could be like. A crossbred dog could have a cocker spaniel coat (fur) or a poodle coat (hair). They have two completely different types of coat, and the management of those coats is different.

fanjoforthemammaries7850 · 02/03/2014 09:42

Well just ask what its hair is like instead of ripping piss out of OP?

Just an idea.

fanjoforthemammaries7850 · 02/03/2014 09:43

No I dont have a dog and have never had one btw.

chocolatecaramel · 02/03/2014 09:44

Yes, I've no idea why people are fussing over the name, I would have no idea what your dog looked like if you said mongrel but cockerpoo I know. Beautiful dogs. :)

OP, it will grow back, I had a bichon frise whose hair grew so fast!