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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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AIBU to expect a 'please' from a cashier when they ask me 4 money?

654 replies

ShakerattlenRoll · 21/01/2014 20:41

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

        I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you'  and 'have a nice day' was surfice and please was not needed.

       I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA
OP posts:
HotCrossPun · 21/01/2014 21:00

You phoned Tesco and Sainsburys to ask them what they thought?

Are you quite alright OP?

JenBehavingBadly · 21/01/2014 21:00

This is a wind-up surely.

If it's not (and I find it hard to believe its not) you need to go into the corner and have a serious word with yourself.

Alisvolatpropiis · 21/01/2014 21:00

You phoned other supermarkets.

They probably think you're a tad unhinged/ a journalist.

Coldlightofday · 21/01/2014 21:00

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SmileAndPeopleSmileWithYou · 21/01/2014 21:00

"silly fool", nice!

Were you brought up to say things like that aswell as "please" and "thank you"?

YABU

If the cashier said "that will be £x". Then you pay and they say "thank you, have a nice day". I can't see how they are being rude.

You are very very rude!

Trumpton · 21/01/2014 21:00

Or even her arse ( sorry ! How rude ! )

ShakerattlenRoll · 21/01/2014 21:00

we can all be rude u know and not say please and thank you but that makes a bad world to live in imho and many others opinion

OP posts:
formerbabe · 21/01/2014 21:00

I only thought it was a wind up when you said you phoned up other supermarkets to see if they agreed with you!

newyearhere · 21/01/2014 21:01

YANBU. It's basic courtesy to say "please" and "thank you". Of course if someone asks another to do something they should say "please" - who wouldn't? Confused

"Have a nice day" doesn't make up for it IMHO.

ShakerattlenRoll · 21/01/2014 21:01

They should act correctly and start saying please when they should do

OP posts:
Coldlightofday · 21/01/2014 21:01

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Bearbehind · 21/01/2014 21:01

I would also like to think that I create a better world to live in with my polite attitude.

^^Please say that you we're being ironic!

Also, please say you haven't really rung Tesco's and Sainsburys's over this.

If you have you really are sad beyond belief.

VampyreofTimeandMemory · 21/01/2014 21:02

OP PLEASE can you stop being a silly sausage?

ShakerattlenRoll · 21/01/2014 21:02

I will keep you all updated when I have escalated the complaint

OP posts:
LadyintheRadiator · 21/01/2014 21:02

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PlentyOfPubeGardens · 21/01/2014 21:02

If the cashier owned the shop they wouldn't have to put up with more shifts than is good for them and their families of mind- and finger- numbing menial work and a stream of entitled arseholes who just see them as part of the check-out machinery.

Coldlightofday · 21/01/2014 21:02

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Alisvolatpropiis · 21/01/2014 21:03

Are you pissed? Confused

CommunistLegoBloc · 21/01/2014 21:03

'At least I have good manners'

This thread has patently proved this not to be the case. Unless 'silly cow' is code for 'underpaid and verbally abused checkout employee.'

HotCrossPun · 21/01/2014 21:03

Cold I'm pretty sure you are the one who is being rude. But just to make sure I am going to phone round other MN'ers and ask them what their heat tilt policy is...

Grin
TheProsAndConsOfHitchhiking · 21/01/2014 21:03

Coldlight I was more thinking high volume spirits! Grin

ShakerattlenRoll · 21/01/2014 21:03

I forgot to tell you i contacted Morrisons aswell and they agreed with me and said the cashier should have said please.So that is three main supermarkets agreeing with my complaint .We can't all be wrong now .Can we?

OP posts:
Alisvolatpropiis · 21/01/2014 21:04

Shake - did you clock the cashiers name? If not your complaint will go as far as the ear of the person you berate at head office.

HTH

WhereYouLeftIt · 21/01/2014 21:04

"At least I have a good manners and I say please and thank you .I would also like to think that I create a better world to live in with my polite attitude."
Grin Grin Grin Grin

Coldlightofday · 21/01/2014 21:04

This reply has been deleted

Message withdrawn at poster's request.