AIBU to expect a 'please' from a cashier when they ask me 4 money?

[ShakerattlenRoll]

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you' and 'have a nice day' was surfice and please was not needed.

I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA

[Morgause]

Quote -

"It's not a crime you know, you silly fool"

"No need to be nasty now"

Wise words, OP. Heed them.

[drivingmisslazy]

YABU if they did other pleasantries that would do for me.

At least you given them something to giggle about in the staff room.

[ThePinkOcelot]

Please and thank you cost nothing! Surely, it's customer service to be polite. YANBU!

[TheProsAndConsOfHitchhiking]

You sound quite angry inside maam Op.

[Vinomcstephens]

Wow....well don't you sound a little ray of sunshine! Good manners cost nothing, no, but "tearing a strip" off someone because they didn't say please? Gosh you're just all round delightful!

[HotCrossPun]

You need to calm down. Do you encounter issues like this a lot OP? Life is a lot less stressful if you don't sweat the small stuff and stop looking for arguments and confrontation at every opportunity.

[rylansteeth]

If you think that cashier was rude then you should try going into our local 'express' store of one of the main supermarkets.

Cashiers in there are regularly chatting away, and don't even acknowledge the customer. They hold their hand out for the money and chuck your stuff at you without a word.

Extremely rude, hence I never go in there.

[Bearbehind]

OP please can you explain why someone has to say please when requesting payment for goods you have chosen to purchase?

Did you say 'please may I buy these'?

I didn't think so.

Get a grip and a life.

[FluffyDucky]

There are ways of speaking and asking, tone of voice has a lot to do with it. I've had a think, I don't think I say please when serving sometime, but usually thank you and I chat a lot to them (unless they are an arse)

As others have said, you are requesting the goods. The cashier does not have to say please, nor do I think it is required. You probably ruined this persons day and made them feel crap, they probably felt about 2 foot high.
Going home after a customer has 'torn a strip off you' is demoralising and makes it hard to serve other people pleasantly. There was another thread recently about customers and how rude they can be to staff, this incident would fit right in.

I'm glad the manager backed their staff up. So yes, I think you abu.

[Saucia]

I think cashiers should carry you to your car and give you a kiss goodbye.

[ShakerattlenRoll]

At least I have a good manners and I say please and thank you .I would also like to think that I create a better world to live in with my polite attitude.There is no need for rude bad manners imho.I have phoned both tescos customer services and sainsburys and they both agree with me and they think tghe cahier should say please and reprimanded if she doesn't.I know i'm not wrong about this issue and i will hold firm Long live good manners(please)rofl

[LEMmingaround]

Do you want them to kiss your feet too?

[ShakerattlenRoll]

I agree with with Saucia well said and tea nad biscuits aswell

[LEMmingaround]

The thing is, you sound like just the sort of customer that would make someone rude with your superscillious attitude.

[Alisvolatpropiis]

I used to work in a supermarket.

Yanbu to expect a please,thank you and a smile.

But you do sound like the exact kind of customer who would make me grind my teeth into dust and then talk about on my break.

Attitude is everything and that goes both ways.

[formerbabe]

This is a wind up...surely?!

[KickThatDirtOffYourShoulder]

Oh gosh. I really, really wouldn't care.

[ShakerattlenRoll]

sad to see so mant rude ignorant people out there with bad manners

[ShakerattlenRoll]

*many

[LegoCaltrops]

ShakeRattleNRoll have you ever worked on a checkout? It's a tedious, thankless & deeply unsatisfying job for many people. I'm glad the manager backed up the staff if you spoke the same way in the shop as you are on this thread.

[Tallypet]

You've been nothing but rude on this post "tearing strips" out of anyone that disagree with you. You asked AIBU majority says yes you ARE AIBU. Common denominator- you! Perhaps YOUR attitude needs readjusting.

[expatinscotland]

Yeah, it's great manners to 'tear a strip off' someone because they don't comply with your idea of good manners.

[ShakerattlenRoll]

no wind up surely? its a question of good and bad manners this nothing else

[Vinomcstephens]

OP: AIBU?

Whole of MN: yes, yes, a resounding yes!

OP: I know I'm not wrong about this issue