To ask you to tell me your ridiculous supermarket home delivery substitutions?

[midori1999]

Maybe it serves me right for using Asda...

My grocery shopping came this morning and after a disaster with substitutions last time I checked the list thoroughly this time. (this is only the second time I've ordered from them).

I asked for a Medium sliced white loaf and I got a thick sliced wholemeal loaf. I had to keep it really as I had virtually no bread left.

Then when the driver had gone I realised that the 'dr. Oetker regal ice' (as written on the list) that was the substitution for 'asda ready to roll white icing' was in fact chocolate flavoured/coloured icing.

Fair enough, Asda refunded me right away and have said that they will speak to the person responsible in order to try and improve the service, but surely anyone with a tiny bit of sense would realise these two substitutions are nothing like the product ordered?!

A friend has now told me she got sent size 2 nappies instead of the size 4 she'd ordered.

Has anyone else had anything even more ridiculous?

I ordered Honey.
I got --- "free from" lasagna sheets???????
I was as as the delivery driver

Smoked salmon instead of salmon steaks. Brilliant cost saving (you know, had I wanted smoked salmon) but not that useful for that evening's tea.

Also once - 4kg pears instead of Pears soap (unspecified weight)

Tesco - I ordered Colgate Toothpaste and they substituted it with....face wipes.

The bloke was like..."I'm really sorry but I have NO idea how to tell you this..."

They weren't even a big pack of face wipes. It was a tiny, mini, 10-pack of face wipes for me to erm...brush my teeth with??

... and my DH wonders why I am so pedantic and detailed in my 'note to picker' for each and every item...!

They also substituted ALL my "0% yoghurt" with full fat. As someone else said, I am type 1 diabetic so I have had to force my DH to mow his way through a shit lot of yoghurt

Got dog food (tinned) as a substitute for dry cat food. Cats not impressed. Also had a delivery fail to arrive at all, when dd was two weeks old. Got a refund and some vouchers as a sorry but never did find out what happned to it

OH and also, I ordered Pyrex bowls (from Tesco - go figure)

They literally arrived smashed to pieces and I refused the order. I don't think I've had a refund OR a replacement yet.

I ordered kebab sticks for a barbecue and was given chopsticks as a substitute Even the delivery man had no idea how i was supposed to thread chicken and peppers on chopsticks.

I got plaice fillets instead of Quorn mince in an Asda delivery once, that was a good one

I lovefreddiefrogs real pomegranate in lieu of shampoo though....and the cotton buds for tampons

When I was pregnant and had a severe case of baby brain I once picked up a jar of pickled ginger instead of garlic. I actually used it in cooking a few times before I noticed the jar said ginger on it, must have thought the weird taste in the bolognese was down to pregnancy hormones (had been going off things I previously liked in early pregnancy so thought it was similar to that) and DH was too polite/scared of mental pregnant lady to say anything .

I can kind of see the sense in the different brands of baby milk, if I was a supermarket picker I would do that as I would hate to think of a baby having no milk if mum couldn't get out to the shops and the follow on stuff of the same brand isn't suitable for small babies I don't think.

Am I the only one who wants confirmation that Midori and Olives have a mutual friend?

Ocado are becoming increasingly stupid with this. In the last couple of weeks I've had NO substitution for a 9 pack of andrex (NO loo roll in the whole warehouse? really?) and NO substitution for some loaf of sliced brown or other. No bread in the warehouse? really? glad I never took them up on the IPO... The woman at the end of their phoneline tried to convince me that their new substitution system was actually far superior to previous approach and that it makes perfect sense. I don't really care about brand as long as I can wipe my bum.
they're also swines for substituting when they've hustled you with a special price or one of those flash sales things at the end of the order. IF it's on special, stock properly.
I ordered from Sainsbos instead this week of course.

We have established by process of pet elimination that they are sadly not in fact one and the same.

Yes!!!!!!!!!!!!!! It does!!!!!!!!!

...I was pretty damn excited though, wasn't I? Need to get out more.

Nope MrsS- that's the only reason I read to the end! I am also intrigued by a person who would give both their cat and their baby, the same name!

A friend was given pork instead of turkey (she's Muslim).
Another friend given a tin of rice pudding instead of pudding rice.
We've been given really expensive wine instead of the stuff on offer (and charged).

I wish I knew how to get a substitution. Week in week out my Tesco delivery receipt tells me I've selected no substitutions so I get a big fat nothing. Have not the slightest idea how to turn it on, but maybe after reading this I should be grateful...

Oh Blackholes that is just the start of it.

In my not very large circle of friends I have...

Thomas the Cat & Thomas the Baby
George the Cat & George the Baby
Jenny the Dog (who calls their dog Jenny ) & Jenny the Girlfriend

Sorry, correction-

George the Cat & George the Boyfriend not Baby

Recently I've had mediym sliced wholemeal bread with no subs available and the same with a box of tissues FFS!
Years ago I ordered some coleslaw, like it with salad and as a sandwich filler, they substituted it with a 6 pack of probiotic drinks! Also had 2 pack of value kitchen towel substituted with value loo roll! Driver refunded and let us keep loo roll. Used it as it was free but realised why I don't normally stoop that low! I'm sure some of my "not availables" are bevause I buy budget and they don't want to price match

No, they are not the same friend, which means two seperate packers (unless said friends live int he same area) have sent people a huge bag full of ginger....

Batiste dry shampoo instead of hairspray - Asda

When my friend received her giant bag of ginger, she started freaking out at the front door, saying she couldn't take it all and told the lady delivery driver to take some for herself and that she didn't mind paying for it, to 'please just take it!''

PMSL just thinking about it. Saddo.

Sainsburys once gave me Jacobs cream crackers as a substitution for Christmas crackers :)

I was making a loaf of bread a day at the time, intending to have a monthly Asda delivery - ordered 10 bags of Strong White Flour, received 10 bags of Plain Flour. So fucking annoyed, it was the whole point of the delivery!
I think they will substitute with same brand before substituting for same actual product in another brand. Which is stooooopid.