To ask you to tell me your ridiculous supermarket home delivery substitutions?

[midori1999]

Maybe it serves me right for using Asda...

My grocery shopping came this morning and after a disaster with substitutions last time I checked the list thoroughly this time. (this is only the second time I've ordered from them).

I asked for a Medium sliced white loaf and I got a thick sliced wholemeal loaf. I had to keep it really as I had virtually no bread left.

Then when the driver had gone I realised that the 'dr. Oetker regal ice' (as written on the list) that was the substitution for 'asda ready to roll white icing' was in fact chocolate flavoured/coloured icing.

Fair enough, Asda refunded me right away and have said that they will speak to the person responsible in order to try and improve the service, but surely anyone with a tiny bit of sense would realise these two substitutions are nothing like the product ordered?!

A friend has now told me she got sent size 2 nappies instead of the size 4 she'd ordered.

Has anyone else had anything even more ridiculous?

An old housemate got 48 fishfingers instead of the okra (ie lady fingers!) he ordered. He kept them - they made a mean curry.

Keepthechange - you don't have to accept the substituted item.

Ooops - posted too soon - I should have added that if you don't accept a substitution, it'll be refunded.

Midget gems instead of choc chips

Riverford do odd swaps sometimes for a company that specialises in veg. Not as exciting as the ones here but I was a bit miffed that my red peppers had been swapped for a pumpkin. There aren't many dishes where you can have a pumpkin instead of peppers.

I have only just started ordering on line, but was sent size 4 nappies instead of size 5. I have a broken leg so no way of getting out. Why did they not send another brand? I ordered size 5 for a reason! (she did look funny, and they did not last long)

I work as an analyst for a large well know supermarket, and substitutions and wrong items are a massive issue. i seriously don't understand why the people picking the items cant get it right. one woman called up and told us her cigarettes had been substituted with nicotine patches. she was not impressed!

Crumble mix instead of pastry mix. May not sound that bad but I wouldn't fancy making a quiche with crumble as the base.

Was recently flabbergasted that Tesco couldn't find any sort of substitute for 400g of cheddar cheese.

Sainsbury's substituted a box of eclair cakes with a bottle of Pimms. I still cannot get over that one.

200g of rolling tobacco.

Neither DH or I smoke or ordered any :)

Also when ds was newborn and ff, they forgot 15 cartons of his aptimal. The driver shrugged and said "But you do have four pints of skimmed milk, just give him that"
He was being serious too!

So many times have I had their gluten and dairy free ranges substituted with complete opposites. Do they really think that I would pay £2.48 for a 400g gluten free loaf when I could have ordered one of their shops own?
I had a 'no substitution' for eggs
I had bacon for a pork belly joint, bacon butty not the same for Sunday lunch though.
The Sainsbury driver is really good though. If he sees a delivery for my house and that the pickers have done a numpty, he gets it sorted.

I've umpteen times had 'no available substitution' for organic semi-skimmed milk. What, really? No milk in the entire supermarket?

I ordered wine that was on offer 3 for £10 two arrived one was subbed for an expensive bottle that was charged for so I said no thanks to the driver who refunded them, he turned to leave then came back with the bag and said 'ah keep em anyway, can't be bothered to take them back' Result! them when I unpacked the rest of the shop the 3 bottles were already there.... even bigger result!

size 5 nappies instead of newborn!!!!!!!!!!!!!!!! That was my sis's all time best.

A slotted spoon instead of a ladle. I presume the picker just grabbed the nearest other kitchen utensil instead of utilising any kind of forethought or common sense.

Not the most devastating sub but I was looking forward to having a new ladle plus it made serving up soup a bit of an interesting experience...