that my dd hurt herself in a store and they havent bothered to see she is ok...

[sunny71]

Whilst shopping yesterday in a well known DIY store with DD 8, we walked along the paint aisle and suddenly dd started to cry/whimper and held onto her shoulder. Sticking out of the framework was a metal shelf painted black with a clear plastic tub (where the brochures are held for paint).

This being empty and also clear DD did not see it and walked straight into it hurting her shoulder, I spoke to a member of staff who told me to speak to Customer Services on the way out whih I did and she said they would remove it. I didnt get them to put it in the accident book (totally forgot) but did take a photo.

I also sent a standard email via the Contact us page on their website.

Am I being unreasonable to think they could of called to see how DD was? It could of seriously hurt her and any other child.

Sorry to rant but more than annoyd.

I'm trying to find a lawyer that specialises in "product in eye devastation"

I presume they will also specialise in "Invisible Perspex Devastation" Too...I'll give the number to the OP

Ooh! I wonder if TIGI will call me tomorrow, see how I'm doing n all

It is my scholarly opinion that if you are initiating a case against the company, the matter is effectively sub judice, and you should camouflage the name to avoid prejudice.

The In Globe Irritant, for example.

Crap, do you reckon it will damage my case against them?

So your 8yo wasn't really looking where she was going and brushed her shoulder into a fixture, probably a metre or so off the ground ? Not badly enough to warrant any medical attention or for you to insist it went in the accident book (where they would have recorded your details) and you suggested they remove it while empty. Fair enough. Surely as far as they are concerned the incident is closed. I'm not sure why you think they should do more if they have removed the offending shelf. You may have to wait a few days for any central reply and be clear as to what you expect in response.

Look at it this way - if they can see with hindsight that you were trying to pull the wool over their eyes, they wouldn't be able to just wink it through at local level.

ds fell off his chair earlier, playing on the X-box. Should I a. be prepared for a letter from Claims Direct suing us for failing to remind him AGAIN not to muck around or b. sue the manufacturers of X-box? Or c. sue the games designer for making the game so interesting? Or d. all three?

After all, he has got a nasty bruise on his leg AND his elbow's a bit red...

oh and btw things do regularly jump into my path injuring me. Like door frames, am forever scraping my arms as I walk through them. Or the corner of my bed, where I stub my toe at least once a week. Those things MOVE, I'm telling you.

edam sue the chair manufacturer surely - they should know a child will fidget and fall so design with that in mind.

What about the manufacturer of the chair, edam? Are they innocent in all this - or should the chair have been designed with this particular hazard in mind - perhaps with airbags that deploy if a child falls off them?

I think they failed in their duty of care towards the user of their product.

Excellent point, LIZS.

YABU. Sorry, but children walk into things all the time. It happens.

Oh I see what you mean sunny, YANBU - the pic of the invisible shelf on your profile makes it so much clearer.

But if it's invisible HOW DID SHE KNOW WHAT SHE HAD BUMPED HERSELF ON?!

Thats an issue that is still bothering me :o

pressed post to soon :o

It was swathed in a Cloak of Invisibility, that slipped to reveal the offending object as a result of the collision. COIs are a major cause of this sort of nasty incident.

Those Bloody COI! they are a hazard to us ALL!

Well milk, I beleive that in all right-thinking countries they have been banned.

Ah! We are clearly wrong thinking :o :o

I blame Harry Potter for bringing them back :o

Look at least TWO people have agreed with op and said yanbu therefore can't you all see that you are wrong!!!

No we can't see because it's invisible.

then how do we know it was EVER THERE?!

Anyone think that the OP has run away to Netmums and is, even as we speak, telling them all how cruel and heartless we are, and how we showed no sympathy at all for her dd's injury??

You nest of Vipers :o

are you kidding? she was walking so close to the shelf to bump into something and got a minor injury....YABU.

If she had had a tin of paint fall on her head or broken her shoulder the you would not BU.