Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

that my dd hurt herself in a store and they havent bothered to see she is ok...

195 replies

sunny71 · 10/08/2010 21:15

Whilst shopping yesterday in a well known DIY store with DD 8, we walked along the paint aisle and suddenly dd started to cry/whimper and held onto her shoulder. Sticking out of the framework was a metal shelf painted black with a clear plastic tub (where the brochures are held for paint).

This being empty and also clear DD did not see it and walked straight into it hurting her shoulder, I spoke to a member of staff who told me to speak to Customer Services on the way out whih I did and she said they would remove it. I didnt get them to put it in the accident book (totally forgot) but did take a photo.

I also sent a standard email via the Contact us page on their website.

Am I being unreasonable to think they could of called to see how DD was? It could of seriously hurt her and any other child.

Sorry to rant but more than annoyd.

OP posts:
LibertyGibbet · 10/08/2010 21:37

How's your dd?

I know it's horrible when a child is hurt but tbh, nobody has been negligent. Your child walked into something and while you can mention it to them and they can make pains to prevent another child wandering into it, it's not really something that warrants this level of annoyance or attention. And I don't mean your child, I mean the event. I'm sorry she was hurt but it's clouding your view of what was a simple accident.

LetThereBeRock · 10/08/2010 21:39

Well this is AIBU? Not Agree with me or else you're a bitch,you uncaring mother you. If you don't think you're being unreasonable then why ask?

You'll have to explain this to me again because I'm obviously missing something.

You said she walked into the shelf. You also said the shelf was painted black.

You then said she walked into it because it was clear and she couldn't/didn't see it. But it was just the tub that was clear?

SloanyPony · 10/08/2010 21:40

"Im guessing most people are not that bothered when their child gets hurt, but I am"

Then keep a closer eye on her and stop looking for someone else to blame.

"I only asked for advice"

No, you asked if you were being unreasonable to think they could have phoned. People think you are

Oh, that reminds me.

YABU

BeerTricksPotter · 10/08/2010 21:41

This reply has been deleted

Message withdrawn at poster's request.

SloanyPony · 10/08/2010 21:41

Yes, good point. Metal is not clear. So the bit she walked into was either metal or not, or clear or not. Not both.

pinksancerre · 10/08/2010 21:41

Sorry, YABU,
and I see no claws, just people not agreeing with you, consequence of posting an AIBU convo

Lindax · 10/08/2010 21:43

DIY stores are full of potential hazards (saws, nails, woods, moving machinery etc the list is endless) and children should be supervised at all times especially when they are too young to even look where they are going in this type of environment!

She wasnt looking where she was going and bumped into something and scratched herself. You've highlighted to the shop.

Can't understand why you are sooooo annoyed.

YABU

sunny71 · 10/08/2010 21:44

The shelf has a tiny rim painted black with a clear tub ontop , obviously filled with books it would be visible. The rim blended into the surroundings so therefore not visible.

I am more concerned that this could of seriously hurt a child.

and for the record Im not a bitch and a good Mum thanks.

OP posts:
unfitmother · 10/08/2010 21:44

YABU

complexnumber · 10/08/2010 21:45

I think you are being a bit ott. It was an accident, and avoidable, as most accidents are.

When you were a child, did you not knock and bump yourself on a regular basis? I certainly did. I think my parents would have told me to look where I was going and not to be so clumsy.

LetThereBeRock · 10/08/2010 21:46

I didn't call you a bitch or an unfit mother as you will see if you read my post again. However the claws remark and the comment about people not caring if their child gets hurt did seem to suggest that you think we're bitches and poor mothers.

LibertyGibbet · 10/08/2010 21:47

Nobody has called you a bitch or a bad mother.

Do you want anything clear removed from the shop? The windows perhaps? Glass doors?

It was an accident. Your child walked into something. It's unfortunate but it doesn't warrant this diatribe.

sunny71 · 10/08/2010 21:48

Not atall Let, but people are easy to make remarks about others without thinking of their feelings.

OP posts:
disappearhere · 10/08/2010 21:48

"How can she she something that was not visible, even the member of staff couldnt see it."

Then how can you prove that it hurt your daughter, if she and staff couldn't see it? How can you prove the invisible plastic tub was even there? By the big black metal completely visible to an 8yr old thing attached to it, I guess.

Had the plastic object gone into your daughter's eye, then I'd sympathize. But she bumped into a plastic tub? I'm surprised David Cameron hasn't called you, never mind B&Q.

YABU.

LetThereBeRock · 10/08/2010 21:49

I didn't see any rude comments really. People just said that YABU and that you're overreacting.

mumblechum · 10/08/2010 21:50

Agree with the others. I would have shrugged it off tbh. I would never expect the shop to make a fuss about it.

funkybuddah · 10/08/2010 21:51

Yabu, your child walked into something, how is that anyone's fault? I wouldn't call someone who had done similar in my store

mooncupflowethover · 10/08/2010 21:51

I expect they're not bothering because they're waiting for your claim. Sad but probably true.

I'm not suggesting you're going to claim btw.

SloanyPony · 10/08/2010 21:52

"I am more concerned that this could of seriously hurt a child"

Then you should have no concern at all, as they said they would remove it.

So what is the problem?

You seem more concerned they haven't phoned, not that a child could be hurt.

LucyLouLou · 10/08/2010 21:52

This is what happens when people come to the AIBU board with absolutely no doubt in their minds that they are not unreasonable. OP, sorry, but can you not see that when so many people are disagreeing with you, you might just be wrong? Hmm

cupcakesandbunting · 10/08/2010 21:56

"The shelf has a tiny rim painted black with a clear tub ontop , obviously filled with books it would be visible. The rim blended into the surroundings so therefore not visible."

Ha ha ha ha ha ha ha ha ha ha! Oh dear.

If I expected a phone call every time my DS injured himself whilst shopping/playing at the park/being out generally, my 'phone would be busier than the switchboard at BT Tower.

YABU. Your DD hurt her shoulder because SHE walked into something. It didn't jump out and attack her. I'm gutted for DS when he hurts himself but usually, it's because he's being a klutz. I don't need/expect grovelling from other people because my wunderkind managed to bump into something. What happens when your DD injures herself because she trips over the washing basket you left on the floor or a toy left on a step by a sibling? Are you going to demand that you telephone yourself to see if she's OK? Dearie me.

sunny71 · 10/08/2010 21:56

I guess I posted on the wrong board then.

I just wanted to rant and I think most done that instead. How todays world has gone nuts.

OP posts:
CwtchyBlueMama · 10/08/2010 21:58

YABU,your dd has a scratch,shes fine.

But i must say i have to thank you op for giving me a fantastic idea to make my millions, a jacket made out of bubble wrap with a duck feather lining,especially for children to wear whilst out & about.

Off to draw up some plans for Dragons Den.

LetThereBeRock · 10/08/2010 21:59

'Please bear in mind that this topic encourages posters to give their opinions - i.e. they might disagree with you.'

This isn't the place for a rant.By posting here you are asking for opinions,hence the name of the board.

And yes the world has gone nuts when people get so worked up over a minor accident. She walked into it.If an employee had hit her with it I could see your point of view, or if it'd fallen from a high shelf but she walked into it and she has a minor injury.

What child goes through life without minor incidents such as these? Who'd expect them to?

cupcakesandbunting · 10/08/2010 22:01

"How todays world has gone nuts."

Indeed. I am constantly baffled at how it's always someone else's fault these days...