Tesco cancelled my delivery due to severe weather

[GingerBeverage]

It's not much of chat topic but Tesco just cancelled my delivery due in 1 hour - 'because of the severe weather'.

You do grasp how stocking up works right...you literally shop! That's exactly what these people are doing when they are shopping.

Yes I’d rather the waste wasn’t sitting out in the heat longer than it has to. See what happens eh ☀️

Yes, but why are they not shopping again until they're so low on supplies that a cancelled delivery leaves them without food?

Obviously some people don't have spare money to keep a few days spare food in, or might not be able to get out to the shops, but for the vast majority, surely it's sensible to have a few days worth of non perishable food that can be used if necessary whether that's canned or something frozen and batched cooked. Or have a back up plan, ie, just top up from the local shop that you can walk to.

That is annoying. And it's only acceptable as PP say if they're doing so to ensure deliveries to the disabled and vulnerable.

But how do they know client is disabled? Other than the instructions blurb you can write to aid the delivery person.

I don't see why refrigerated vans are not able to cope with the temperature of the hottest European country. If they're European made cars. Or same with Asia and Asian made cars. They shouldn't fail in the UK when other countries that are routinely that hot must have functional versions of them?

I guess because profit.

Our amazon delivery man said he has no aircon and its the prime sale thing this week.

I'd much rather companies were cautious than putting staff at risk. We've had a few older guys delivering groceries round here. And you never know if people are on meds or have other health issues.

thanks for the explanation - v interesting and not something I’d given much thought to.

Where has anyone said they have? Ive not seen the OP say this was an emergency or anything like that so where are people getting this is an emergency?

But as you have quite rightly pointed out not everyone has an excess of funds, this may be one of many reasons. They may have a few days excess but this weather is due to be this hot until the weekend.

And as for get non perishables so you can just walk to the shop, its a crazy idea but not every option works for everyone. Ive just had surgery, I cannot drive and I cannot walk to a shop, in fact it would take over an hour to walk to a shop from mine for a healthy person but even without surgery I would need a wheelchair and I live on country lanes where using a wheelchair or mobility scooter just isnt possible. I dont live closer to accessible things because the cost to live closer is not affordable. I have non perishable foods in but they dont last indefinitely if I need to rely on those for all the just in case times.

So the snidey comment that person made, as thats the only type of comment they seem to add to these discussions, was bizarre and irrelevant because in order to stock up you need to shop.

So how much foresight are people required to have to satisfy such posters seeing as the weather is at its peak heat in a couple days time so they may well have been trying to shop before those peak heat days? How much excess are they required to accommodate to be satisfactory to people that just want to find an issue with no matter what people do? Not everyone lives close by to just nip to a shop, not everyone is fit and able and some people use the services available to them. Not everyone can afford to have weeks of excess food in on the off chance that things go wrong. Do you not get that some people may have different circumstances to you?

I can understand it but makes my life hard as I have no way of getting to a supermarket plus am disabled so online is the way to go for me
A lot of places have shut round here due to heat

I imagine its as much about problems with maintaining refridgeration whilst opening and closing vans as staff at risk due to heavy physical work in the heat.

Small shops used to deliver as standard if people had an account. The growth of supermarkets killed than until they started delivering - I had telephone order supermarket deliveries in the early 90s, from memory Safeway was the first online order system.

I hope they can prioritise more vulnerable customers but I’m also a bit side-eyed at a thread of outrage over cancelled shopping delivery alongside the thread complaining about being expected to attend work in an AC office and insisting their lives were at risk when stepping outside the front door.

It could be this. The shop I work in the freezers pack up every summer meaning we have to throw away everything in them, the chillers breakdown less but that’s happened before. It could also be not having enough drivers if people have called in saying they won’t be at work.

I completely understand why you’d be pissed off about it.

One of those threads where people assume the weather everywhere is exactly the same as it is where they are

Some places grind to a halt because it rains and they're not used to it. We're not used to snow or the high temps we're getting this week.

Well, they work around it, schools do half days, people take naps and they have the infrastructure and architecture to deal with it.

Our architecture is different than abroad. We don't have small windows, we don't have external shutters. We insulate to the nth degree so we don't need as much heating from October to may.

The man who delivers my Tesco orders told me that they don't, in fact, have aircon in the vans as all of the power goes to the chiller and freezer.

Perhaps tescos should have a system where you can register vulnerable customers so they get priority, deliveries would be fewer and could be done before 10.00 and after 4.00. For most customers a shopping delivery is a convenience, but for some elderly housebound it’s a necessity. If my PIL delivery is cancelled on Thursday (South West) due to the weather they have no other way to get supplies.

I work in retail, 2 freezers have packed up in the heat and the store aircon is not working as well as it should. The warehouse including fridges and freezers for goods not yet on the shop floor doesn't have aircon and a big metal shutter. It's a heat trap. We are expecting a frozen delivery this afternoon but I'd be surprised if it actually turns up.

What about self employed? Say a hairdresser who only earns a percentage of what they bring in? If the salon is forced to close and isn’t bringing in any money who pays them?

I'm in Ireland, I asked one of the Tesco drivers before if they have aircon, he said no.

I got my delivery this morning - but it isn't as hot here.

The driver had all the windows down, so I but a few cans (coke/fanta/ 7up) out as he was finishing and told him help himself.

I know this will enormously depend on the area. But if that does happen I would contact the shop. The Tesco in my home town don't have a delivery service but one of the managers did home deliveries for those who needed it.

I went to my little co-op earlier. The Aircon is banging out double time to protect the fridges and freezers. Aircon bill being cheaper than throwing food.

Yes, good idea about the register. Didn't they do this during Covid, so perhaps it is already in place or you could register your In-Laws?

I do have deliveries due today and tomorrow which I feel bad about, but orders were placed before I knew/ appreciated the weather would be extreme here in the SW. I've ordered a fair bit of expensive meat, etc, that was on time-sensitive Flash Sale offers and have a midweek delivery pass, so not simple to push the orders back to a cooler day.

I won't be offended and it's not an emergency if they are cancelled or postponed.

I also put ice-packs in the freezer and water bottles in the fridge to offer the drivers.

The money comes from the state. I’m not sure if self-employed people are eligible but it would seem sensible given climate change for self-employed people to make provisions for extreme weather that stops them working in the same way they (should) do for sickness or injury.

Ive had to do 10 medical home visits today weather or no weather.

How did disabled people manage before home delivery vans.

Here just eat app I could get a delivery from the co-op for limited produce a nice man delivered it. I was on crutches post hip surgery so was very grateful.

So if anyone is worried about elderly parents. Just Eat is available in rural areas.

i live in a Sanctuary sweatbucket. You do realise that fridges and freezers also cant cope in hot flats right? i dont use deliveries i go out and physically shop but its not just freezers in stores and vans that cant cope Another reason this stupid cuntry needs to lose its aversion to air con