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Tesco cancelled my delivery due to severe weather

300 replies

GingerBeverage · 23/06/2026 08:07

It's not much of chat topic but Tesco just cancelled my delivery due in 1 hour - 'because of the severe weather'.

OP posts:
uraniumkombucha · 23/06/2026 13:41

justasking111 · 23/06/2026 13:35

How did disabled people manage before home delivery vans.

Here just eat app I could get a delivery from the co-op for limited produce a nice man delivered it. I was on crutches post hip surgery so was very grateful.

So if anyone is worried about elderly parents. Just Eat is available in rural areas.

We have no such luck here, just eat, uber eats etc just do not exist in some places and I dont feel like we are mega remote.

I think deliveries can be so helpful as are many modern things for those with disabilities. I am incredibly lucky that I have people that help me or I would be hugely reliant on deliveries and couldn't manage, so im honestly not sure how people managed prior to deliveries but I would guess relied a lot on the people around them.

KittyCorncrake · 23/06/2026 13:44

There weren’t so many disabled people as far less obesity and ‘anxiety’.
Genuinely disabled people lived in households with family so not in need of public funds.

Coconutter24 · 23/06/2026 13:45

Rondayvu · 23/06/2026 08:13

They have aircon AND freezers and fridges in their vehicles. How on earth is this affecting deliveries?

High temperatures puts an awful lot of pressure on the battery that is required to keep those things goings.
The Tesco delivery driver told me last year when it was really hot, they don’t have air con in the vans

Coconutter24 · 23/06/2026 13:50

charliehungerford · 23/06/2026 13:13

Perhaps tescos should have a system where you can register vulnerable customers so they get priority, deliveries would be fewer and could be done before 10.00 and after 4.00. For most customers a shopping delivery is a convenience, but for some elderly housebound it’s a necessity. If my PIL delivery is cancelled on Thursday (South West) due to the weather they have no other way to get supplies.

When we know it’s hot weather could those people who rely on deliveries forward plan. We know there’s a heat wave so get stocked up before it gets to hot and things start getting cancelled

SnugQuoter · 23/06/2026 13:52

I’ve just sacrificed my precious white magnums to the 3 lovely bin men who are still out in 32 degree 1pm heat. God love them they said they shouldn’t be working in temps over 30 degrees but there they were finishing their round. I’ll mention Tescos to them next time. Incidentally we’re in one of the “rubbish towns” lampooned in a previous thread - so it’s not all bad.

TheDevilFindsWorkForIdleMums · 23/06/2026 13:56

Ha, this won't be because Tesco care about their staff.......it will be because the heat is affecting the chiller that keeps the food cold. This time of year is an absolute nightmare in supermarkets with chillers and freezers going down. A metal van pootling round with only a limited capacity generator working their cooling system stands no chance.

justasking111 · 23/06/2026 13:59

SnugQuoter · 23/06/2026 13:52

I’ve just sacrificed my precious white magnums to the 3 lovely bin men who are still out in 32 degree 1pm heat. God love them they said they shouldn’t be working in temps over 30 degrees but there they were finishing their round. I’ll mention Tescos to them next time. Incidentally we’re in one of the “rubbish towns” lampooned in a previous thread - so it’s not all bad.

Ah you're lovely. I recall handing out Pepsi max to ours luckily we buy 24 packs and have a fridge in the garage. You went above and beyond. Our binmen come at 7am. I didn't get up though

SallySall · 23/06/2026 13:59

yonem · 23/06/2026 13:30

The money comes from the state. I’m not sure if self-employed people are eligible but it would seem sensible given climate change for self-employed people to make provisions for extreme weather that stops them working in the same way they (should) do for sickness or injury.

When I was self employed I just didn’t really take days off. I rarely had holiday. Maybe one week a year and then a few days at Christmas. I went in when I was sick unless I was absolutely bed bound. I’m not sure how much people think some self employed people earn doing things like hairdressing. I had an insurance policy for serious injury that kicked in after a month. But for most people their pay no where near covers what an employed person gets. I certainly couldn’t have covered 6 weeks holiday minimum, all coughs and colds, all child sickness days, maternity leave for 6 months, fully fund a private pension and now account for random (and apparently ever increasing) hot days as well as paying for critical illness cover every month. People on here are saying this heat will keep getting worse. So self employed people might now have to somehow fund maybe what 2 months a year off due to hot?

NerrSnerr · 23/06/2026 14:06

Valpolichella · 23/06/2026 08:43

It’s depressing that as a country all we seem able to cope with is damp and drizzly. Other countries function fine with more extreme weather but we grind to a halt with pretty much everything! I remember getting stuck abroad due to “extreme” weather, which was about 2 inches of snow. The Canadians, who fly in and out with 2+ feet of snow couldn’t believe it.
And now it’s too hot? What are all these other counties doing differently which makes them able to carry on?

The problem with our country is that our extreme weather could be anything. In June it could be a 35° heatwave or major floods. We could have really bad snow and ice but that might only happen every few years. It would cost a fortune to set up and maintain infrastructure for extreme weather that might not even happen every year.

Most other countries/ regions can predict what extreme weather they will/ won’t get. Texas certainly wasn’t set up for the snow last year!

LumpyandBumps · 23/06/2026 14:11

Rondayvu · 23/06/2026 08:13

They have aircon AND freezers and fridges in their vehicles. How on earth is this affecting deliveries?

I had a Tesco delivery yesterday and I asked the driver if his vehicle had aircon. He said it didn’t.

grumpygrape · 23/06/2026 14:21

Coconutter24 · 23/06/2026 13:50

When we know it’s hot weather could those people who rely on deliveries forward plan. We know there’s a heat wave so get stocked up before it gets to hot and things start getting cancelled

Tell that to the Met Office and my lettuce 😊

hay5689 · 23/06/2026 14:24

charliehungerford · 23/06/2026 13:13

Perhaps tescos should have a system where you can register vulnerable customers so they get priority, deliveries would be fewer and could be done before 10.00 and after 4.00. For most customers a shopping delivery is a convenience, but for some elderly housebound it’s a necessity. If my PIL delivery is cancelled on Thursday (South West) due to the weather they have no other way to get supplies.

The people who shop online for convenience have usually paid for a delivery pass. Again Tesco are a business not the fifth emergency service.

niceandsimple · 23/06/2026 14:29

Rondayvu · 23/06/2026 08:13

They have aircon AND freezers and fridges in their vehicles. How on earth is this affecting deliveries?

I'm not sure they do have aircon. I remember a couple of years ago in the heatwave the tesco delivery driver looked very hot and uncomfortable, I offered him a cold drink and he told me that they do not have aircon - or heating - in the dilivery vans. He may have made it up, but had no reason to lie about it...

yonem · 23/06/2026 14:41

SallySall · 23/06/2026 13:59

When I was self employed I just didn’t really take days off. I rarely had holiday. Maybe one week a year and then a few days at Christmas. I went in when I was sick unless I was absolutely bed bound. I’m not sure how much people think some self employed people earn doing things like hairdressing. I had an insurance policy for serious injury that kicked in after a month. But for most people their pay no where near covers what an employed person gets. I certainly couldn’t have covered 6 weeks holiday minimum, all coughs and colds, all child sickness days, maternity leave for 6 months, fully fund a private pension and now account for random (and apparently ever increasing) hot days as well as paying for critical illness cover every month. People on here are saying this heat will keep getting worse. So self employed people might now have to somehow fund maybe what 2 months a year off due to hot?

Why be self-employed if it means making so little that you can’t afford the bare minimum benefits of being an employee? I thought the point of being self employed was having more flexibility but it sounds like you had less.

NegativeSpace · 23/06/2026 14:51

Justinthebath · 23/06/2026 08:30

Sorry but it's legit - the vans cannot cope, every time they open the door it gets warm, after an hour all the food is warm. Local massive TESCO yesterday afternoon had lost half its freezers.... Britain just not set up for hot !

I can confirm this. My shopping was delivered earlier, it’s ‘only’ 27 degrees here, but all my frozen food was soft so I’ve had to send all my chilled back too.

For those saying ‘but op’s delivery was 9am’ where do they have the cut off? How many complaints would there be if no. 45 didn’t get their delivery at 2pm but saw no 10 getting theirs at 10am?
Far better to cancel the lot, find other work for the staff, and prevent the risk of them breaking down, getting stuck out in the heat and end up with a load of waste from defrosted food.

SallySall · 23/06/2026 14:59

yonem · 23/06/2026 14:41

Why be self-employed if it means making so little that you can’t afford the bare minimum benefits of being an employee? I thought the point of being self employed was having more flexibility but it sounds like you had less.

Yup. Thats the reality of a lot of professions unfortunately. A lot of places prefer you to be self employed so they save money but the self employed person ends up hugely worse off. Hence why I changed professions. But unfortunately many people like beauticians and cleaners etc cannot charge £50 an hour to pay and save for all the other stuff they need to account for.

GingerBeverage · 23/06/2026 15:00

On the positive side I actually walked to local small shop/bakery and bought some (yes more expensive but naice) bread, milk, yogurt, veg to tide us over. Their little aircon was going full tilt.

OP posts:
Mydoghealsmyheart · 23/06/2026 15:01

My friends works in a hospital and herself has a severe medical condition which means that excessive heat can make her very ill very quickly. She has been told by her manager that fans are not allowed in “clinical areas” due to health and safety!

MrsCarmelaSoprano · 23/06/2026 15:03

CoolGreenBee · 23/06/2026 08:19

Probably because they have to get out of the vehicles every few miles and lug heavy shopping up to peoples front doors or up stairs. And that's hard and possibly dangerous to health in extreme heat.

The also have to load all the shopping into the vans before going out to deliver it all, it's back breaking work and the vans struggle keeping food at a safe temperature.

My order was cancelled on Sunday, apparently 3 vans broke down due to the heat . We did click and collect instead and had an email which said they'd refund the whole shop- which was £140! Then we had another email giving us a voucher for a tenner as an apology.

Twasasurprise · 23/06/2026 15:03

justasking111 · 23/06/2026 13:35

How did disabled people manage before home delivery vans.

Here just eat app I could get a delivery from the co-op for limited produce a nice man delivered it. I was on crutches post hip surgery so was very grateful.

So if anyone is worried about elderly parents. Just Eat is available in rural areas.

Not my rural area. No taxis unless booked days in advance from the nearest town, between 1 to 3 buses a day M-F between 0930 to 2pm only, no fast food deliveries, no Uber, no Just-Eat.

hay5689 · 23/06/2026 15:03

Do people not realise that the air con in stores has no bearing on the fridges and freezers working? If that was the case we’d freeze in the winter. They are completely separate systems and the reason why fridges break down is because the compressor is outside, usually on the roof, and has the full force of the sun so overheats.

VexedofVirginiaWater · 23/06/2026 15:09

Just told my Tesco delivery guy about this a few minutes ago and he wondered if they had the older style vans. He said the older style refrigeration and freezers on the van struggle to cope when it's hot, but the more modern ones (like his) fare much better.

ENGLANDalltheway · 23/06/2026 15:11

342524u · 23/06/2026 09:42

it's very British. a single snowflake or a leaf on the track and all hell breaks loose lool

All hell isn't breaking lose though is it.

Also its not a single leaf or a single snowflake.

Since you struggled to understand, some schools have closed or closed earlier, some trains have cancelled some routes, some drivers who carry heavy loads dont have air con and some items might not be delivered. Hope that helps you understand

DJSteves · 23/06/2026 15:14

Thats ridiculous. I’ve just drove home from work. 20 mins across the city in 47 degree heat. My car was 51 when I got in it and I’m doing it everyday at the moment. I get the lack of air-con issue in buildings in the UK, but most vehicles have it as standard now.

uraniumkombucha · 23/06/2026 15:20

KittyCorncrake · 23/06/2026 13:44

There weren’t so many disabled people as far less obesity and ‘anxiety’.
Genuinely disabled people lived in households with family so not in need of public funds.

Im sorry but you are putting anxiety in apostrophes and then commenting about genuine disabilities, are you suggesting that anxiety isnt a genuine disability? Just want to be clear.

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