Would you be happy with this cake for £50 from a 'professional' cake maker?

[footballcrazyfootballmad]

Just as in the title really.

£50. Cake was raw in the middle but was still warm as had obviously been made very quickly before I collected it . I was due to collect it at 11am but at 10am she had sent me a message about a 'family emergency' and asked if I could collect in the evening instead (which was not possible). Instead we agreed for 2.30pm.

The butter icing was melting as the cake was still warm so had almost collapsed in the middl and it just looked so amateur. I could genuinely have made it myself if I wanted it to look that bad, but paid a professional so it looked better than I could do.

I have been offered a refund, BUT the cake maker has made out I am totally unreasonable... so what do you think?! Would you be happy?

There’s a company called Sponge who I heartily recommend, especially for ‘free from’. I promise I have no stake in promoting this company whatsoever, I’m just a very happy customer on several occasions.

Get the refund. Would of been better off popping in Lolas and picking up a cake or even M&S

No

I personally think £50 is cheap for a cake. I live down south and cakes are usually £80-100. My first reaction was you get what you pay for.

That’s laughably bad. We have a couple of professional cake makers locally who would charge less than half of what you paid for something that would look good.

I make cakes and cupcakes and that's a sad looking attempt of a cake. I've stopped cakes for now as life is a bit chaotic and I would be so upset if I delivered that to anyone.

You get your money back!! That's shocking. The butter ice is clearly sliding of of the sponge and the cake looks completely out of proportion.
She is in buisness and if she wants it to thrive she needs too take a more professional attitude to her work.

That’s bad. I could make one that’s far better and I’m no where near being a professional!

For £40 you could get a delicious ‘collection only’ one from Waitrose. So £50 for that very odd and amateur cake is terrible!

I dunno about the ‘free from’ but, looking at the ingredients of their Victoria sponge cake, I’d give it a wide berth. It’s full of unnecessary and unhealthy ingredients.

Nope I wouldn’t pay for it take your refund.

That doesn’t look nice tbh , have the refund .

£50 = an uncooked cake?

Really?

I was semi professional cake maker/decorator and £50 is taking the proverbial.
A refund is overdue.

It looks revolting! It’s sunk in the middle where you can see it’s not cooked. It’s a completely different colour.
All the decorating is slipping, looks like it was made by an amateur, clearly as it wasn’t cooked properly she must have decorated the cake when it was still warm.
I would be showing her the photos AND the comments from this thread. That “professional” needs to fess up and admit SHE is sorry and no, it’s not cooked and looks awful ! Pretty poor of the baker IMO . She should just be honest and admit her mistake, NOT blaming the customer. !!!

But it needs to factor in her time. So in many ways it’s cheap. However, it’s too terrible to sell!

It’s a shame that it all went a bit wrong, but she has offered you a refund so that reasonable enough. It’s just one of those things unfortunately.

Take the refund,enjoy the cake ,move on ,perhaps something terrible had happend

What a mess DONT PAY

For a tenner? Clearly you haven’t bought ingredients for a cake recently!

I’d probably return the cake and point out the raw centre.

I absolutely have😂

Raw in the middle is an instant nope.

There is not the sort of finesse that I would expect from a professional cake maker. It looks rather thrown together, even if it tasted nice.