Would you be happy with this cake for £50 from a 'professional' cake maker?

[footballcrazyfootballmad]

Just as in the title really.

£50. Cake was raw in the middle but was still warm as had obviously been made very quickly before I collected it . I was due to collect it at 11am but at 10am she had sent me a message about a 'family emergency' and asked if I could collect in the evening instead (which was not possible). Instead we agreed for 2.30pm.

The butter icing was melting as the cake was still warm so had almost collapsed in the middl and it just looked so amateur. I could genuinely have made it myself if I wanted it to look that bad, but paid a professional so it looked better than I could do.

I have been offered a refund, BUT the cake maker has made out I am totally unreasonable... so what do you think?! Would you be happy?

It’s a jellycat…. They have legs

The ingredients plus electric would be about £10, it’s not a big cake and I’m presuming she’s used real butter, if it’s baking spread knock a pound off. It’s definitely not worth close to £50 unless for better in presentation.

£50 is cheap for a professional cake. This is not up to professional standard. It is also not worth £50. I would want a refund. I could do tha cake myself.

what if she really did have a family emergency, but didn’t want to let you down, so tried her absolute best in the time she had available?

shit happens but that’s not a plausible explanation an hour before the cake was due to be ready. So she’s full of shit. If it had been genuine, I’d expect most people would understand, but also not to have to pay for it

what if she really did have a family emergency, but didn’t want to let you down, so tried her absolute best in the time she had available?

omg that isn’t OPs problem - the women is running a business, she’s not a friend doing a favour ffs

It doesn’t have a professional finish but you got your refund. What else should she do? You should have cancelled the order completely when she said she couldn’t have it ready until evening.

Take the refund. Once you have the refund leave a factual review of the cake and the transaction/refund. Don’t use her again.

I used to have my own cake business and £50 is cheap for a professional cake but this is not a professional cake. Aside from being very poorly executed and obviously rushed the cake is raw in the middle so do not feel bad about asking for a refund.

Fifty quid for that is insane.

I would be embarrassed to make a cake like that other than for after tea on a school night for the kids. Absolutely accept the refund.

She knows.

I agree with this. I suppose it depends on area but £50 would be suspiciously low where I live.

And magically made it under baked?? It's amateur, she's rushed it, she should admit it and move on

Aww now that's cute! I couldn't cut it!!

Take the refund.

Initially I thought they were cocktail sausages stuck out of the bottom. 😄

Ha, don’t feel bad about taking the refund and leave a bad review. She clearly forgot about you entirely and panicked. It looks bad but more importantly was raw so inedible.

Obviously it's harder to tell from the pictures but to me that doesn't look raw - maybe a bit dense/soggy right in the middle. She should have offered a partial refund or an option to cancel when she was unable to get it to you at the correct time and she shouldn't have agreed to 2.30pm if she didn't have time to get it ready for then. I think half price would have been fair - for ingredients and time. But that's because the cake looks edible to me from the photos. I do think wanting a full refund AND the cake is unreasonable.

What size is it? Price should depend on that too. It looks small enough.
If it was warm inside then that's why it was soggy and the buttercream melted.
Definitely does not look like the work of a professional and charging £50 is crazy. It feels like it was doomed from when the time to collect was changed. Take that refund and don't feel bad about it.

Think the 'you warmed it up in your car' comment speaks volumes. Its not baked properly in the middle. Stick to your guns.

Ffs, you believe your kids when they tell you the dog ate their homework, don't you?
😆

Oh no. I'd give her £2 because I felt sorry for her but I wouldn't pay a fiver for it let alone £50. I can do better than a lot of pros myself and this one isn't good.

That is terrible and as for her a professional cake maker, she would not have let that see the light of day. Did you see other cakes she had made prior to ordering?

I would have been so disappointed in this cake. You can see its raw in the middle. Definitely wouldn’t have expected this from a professional.

I’m NOT a professional baker and I wouldn’t present that!

Paid £125 for my daughter's age 2 cake 10 years ago. Where on earth is £50 normal for a professional cake!

You're talking £200 easily for a decent cake.