Would you be happy with this cake for £50 from a 'professional' cake maker?

[footballcrazyfootballmad]

Just as in the title really.

£50. Cake was raw in the middle but was still warm as had obviously been made very quickly before I collected it . I was due to collect it at 11am but at 10am she had sent me a message about a 'family emergency' and asked if I could collect in the evening instead (which was not possible). Instead we agreed for 2.30pm.

The butter icing was melting as the cake was still warm so had almost collapsed in the middl and it just looked so amateur. I could genuinely have made it myself if I wanted it to look that bad, but paid a professional so it looked better than I could do.

I have been offered a refund, BUT the cake maker has made out I am totally unreasonable... so what do you think?! Would you be happy?

Agreed. £50 is v inexpensive for quality cake.

Or, as I just commented, two very small penises.

That cake is not professional quality but £50 is very cheap for a professional cake.

Unfortunately I don’t think the cake has been made by a professional cake maker. The sponge looks undercooked in the middle and the decoration is amateurish. I doubt whether they have any professional qualifications. I know you can obtain a City & Guilds Level 2/3 Certificates in Professional Cake Decoration, Sugar Craft, or General Patisserie and Confectionery. I may be being harsh but I love baking and I could do a much better job than that.

I love sponge, cream & strawberry cake but I couldn’t eat that, it looks gross.

It doesn't look raw to me just damper to the centre.

But it does look like it was decorated warm and its terrifically basic. I could knock up better with a tenner for ingredients and an hour of my time. I'd do something else while it was in the oven.

I agree, £50 is cheap for a b'day cake around here but that's a very small cake, I'd not have paid £50 for a cake that size, even without the mishaps.

She had a family emergency though, I feel sorry for her if genuine. Stuck between a rock and a hard place, would've been better to have let you down and you go on an emergency supermarket cake run than have something that was raw and soggy.

id accept the refund and after you receive the refund

let the cake maker know you'd rather complain directly to the cake maker then produce this photo on a local Facebook page and give her chance to sort out her quality control as that would be unreasonable.

It’s a very simple cake

No accept the refund cake is not fit for purpose. It’s not cooked it’s not decorated properly and service was bad.

Was it meant to look like this?

I wouldn’t be happy to pay for a cake that looked like that and was inedible. It looks very similar to the monstrosities I used to bake for my daughter when she was very young, and which everyone used to laugh at.

That's definitely a poor cake. I wouldn't be impressed with myself if I had made that as it looks so underdone (and I'm not a great baker). Though as another poster said, professional cakes where I live are also £100, though they are fancier than that.

I haven't read all replies, only yours OP, but what are the little pink legs sticking out from underneath? Is it meant to be a Wizard of Oz cake and that is the crushed witch???

Raw cake can give you salmonella! Does this person have a hygiene rating or had their house inspected for safety? Do they have any reviews? I too could make much better than that. Even if I had to buy 2, plain, sponges and then decorate- it would be better. I'd accept the refund OP and not recommend her to others.

As a professional cake maker myself I have to say that cake is appalling and should never have left the premises however - at £50 I’d say you get what you pay for and maybe next time do your research. I doubt she is registered legally and insured selling cakes at that price it would barely cover her overheads and ingredients let alone make a profit.

This really made me laugh 😂 I hope you have plenty of birthday photos of your daughter with her various “monstrosities” from over the years

Looks like it.

Not a brilliant design to start with, IMHO.

£50?! Hell no. That's a complete rip off.

Even I could make that.

And I'm a dreadful cook.

This!
it looks rubbish but £50 is ridiculously cheap for a professionally made cake so there’s an element of ‘you get what you paid for’ I’m afraid. I was paying upwards of £70 for DCs birthday cakes 10 years ago so I’d expect to pay more now.

It looks shit. It was right that you got a refund

Accept the refund then leave her a shit review (with pictures) as she’s acting as though you’re being unreasonable.

I wouldn’t be happy with that from a professional.

Oh I have! I think the worst one was when she was obsessed with Matthew Corbett (of Sooty and Sweep fame). All she wanted for her birthday that year was a Matthew Corbett cake. I baked a big round cake and tried really hard to make it look like his face, but it was truly hideous and looked much more like Bernard Manning! 🤣🤣. The spider wearing boots was another classic…

Family emergency my f#cking arse. This useless amateur's forgot all about your order, and rushed this pile of shite together. Take the refund and never use them again.

It being raw is enough reason for a refund.