Would you be happy with this cake for £50 from a 'professional' cake maker?

[footballcrazyfootballmad]

Just as in the title really.

£50. Cake was raw in the middle but was still warm as had obviously been made very quickly before I collected it . I was due to collect it at 11am but at 10am she had sent me a message about a 'family emergency' and asked if I could collect in the evening instead (which was not possible). Instead we agreed for 2.30pm.

The butter icing was melting as the cake was still warm so had almost collapsed in the middl and it just looked so amateur. I could genuinely have made it myself if I wanted it to look that bad, but paid a professional so it looked better than I could do.

I have been offered a refund, BUT the cake maker has made out I am totally unreasonable... so what do you think?! Would you be happy?

If they've offered you a full refund, they know they've messed but don't want to lose face. Accept the refund and move on

£50 is absolutely nothing for a professionally made cake. That would barely cover ingredients.

However, that doesn't look professionally made so YANBU. Not worth £50.

I think the fact it was raw in the middle (not ‘moist’ but actually raw means that it doesn’t fit the brief. It’s not safe to eat so yep absolutely refund.

The strawberries have just been taken off, you can see them in a bowl.

I agree you deserve the refund OP, but she’s offered you one without you having to ask so I’d leave it at that. It’s a shame for the birthday person but nothing to hang on to

God I remember my step-D’s 16th birthday cake. It was what looked like an Asda chocolate cake with a decorative circle of upright, unwrapped, stale KitKat sticks like a bizarre KitKat Stonehenge without the lintels, and then inside KitKat Stonehenge were some scattered Maltesers.

We were not sure what the Maltesers were supposed to represent. They had gone soft. But DSD wanted this cake she had seen on FB apparently, and refused to acknowledge how shit it was.

OH never did tell me what he paid

It’s a basic sponge cake with what looks like a simple butter cream - there’s no way the ingredients came to £50. Different if there had been complex decoration or flavouring - it’s a tarted up Victoria sponge.

refund, definitely

And can she come up with an excuse for why it was undercooked in the middle?

Take your refund.

She forgot and made it at the last minute. It’s either underbaked, or it was decorated when it was still warm and the middle has gone soggy from soaking up liquid from the icing or even just from steam being trapped because it wasn’t cooled properly.

It doesn’t matter what you paid for it - even if it had only cost you £15, you’d still have been within your rights to ask for a refund for a cake that wasn’t cooked properly. Being baked right through isn’t a high bar to set.

yeah this is on her. i’d want my £50 back too.
min future get a photograph cake from asda. at least itll be properly cooked. and cheaper even with half a punnet of strawberries on top.

Are those twiglets sticking out of the bottom????

I just need to know why it has feet sticking out of the bottom?

I bake cakes for my cafe. It wouldn’t cost much at all for the ingredients for that cake. £10-15 at the maximum, if that. Including cost for power, license, insurance etc. If it was elaborately decorated or something I agree it would cost more, but this looks like a very basic cake and design.

Ingredients
Electric
Water
Insurance
Cake board
Cake box
Time

edit to add I’m not defending this shit show of a cake 😂 but if it were made to a professional standard then it’s around the amount I’d charge (south east)

The little legs are giving me the heebie geebies.

Doesn’t matter whether you like cake mix or not… it’s a health hazard as you can get sick from undercooked flour

She’s right to offer the refund for a cake she made at the last minute which was underbaked and iced when still warm. Although it does still look delicious to me! No need for her to be arsey about it though. She’s probably one of those people who can never be wrong.

Agreed. It also looks tiny - barely more than two strawberries wide.

I’m guessing it’s meant to look like one of those jellycat things!

I bake , no way would i put buttercream on a warm cake , a guaranteed disaster.
Take the refund or part refund if you feel better about it , that cake is very simple and would only have cost her about £3.00 for ingredients ,of course time /wage etc but even so very over priced .

It looks a complete mess. You definitely deserve a refund.

@Idontspeakgermansorryhow would it barely cover ingredients? We can all go to the shops and buy the same ingredients for £10. Bakers usually buy in bulk so get them cheaper too.

Yes the insurance, equipment, storage, time, advertising etc would all easily add up to above £50. But not the ingredients alone.

Very poor. Accept a refund.
That cake is a mess.

Shes running a business though. So that doesn't really cut it if you are accepting money from people and refusing a refund.

Looks revolting @