Daughter in hospital - full thickness burns

[Nightmarehairinjury]

Title says it all really. I took dd to have her hair coloured today - and she's ended up in burns ward, with full thickness chemical burn on her forehead and a 50/50 chance of needing a skin graft. WTF??? Can't believe it.

Am in bits.

(have namechanged)

In the subject access request the hairdressers had told wella that they'd used the same product next day with no negative affect.

Hmm so they seem to be saying product not at fault therefore..?

Quite. They say that no product went on her head - so they must be claiming that somehow coincidentally and spontaneously her head just burned.... Unless of course they are saying dd put it there...

They could see at the time your daughter was reacting to whatever they put there ....so why would they continue to use it? Unless they knew someone had done something wrong and the product they say they used was not at fault. Doesn't add up. Also why only her forehead burned and no where else. What was it even doing there?

I think they’re just exploring all avenues. Annoying, but hopefully once people have common sense and realise that the catalyst was the bleach, applied to her head, at the salon. This will just take time. We’re all rooting for you, @Nightmarehairinjury !

She also had burns on the top of her scalp, just not as severe. Those were the ones which were painful.

Shame it’s such a long drawn out process when it’s obvious to any ignoramus that this is an error by whoever applied the stuff .