You see that's where my anger about the fast track family/friends contracts worth millions or MPs (or peers) lobbying for client companies comes in.
The hospitals and schools that could have been built. The services that could have been provided.
But never mind Johnson got his £50k of wallpaper from a friendly donor (who I'm sure wanted nothing in return).
Janii - pleased for your family member but we don't have that experience at all and I've had 13 years trying fathom the labyrinthine systems.
Claudine - it is bloody hard and sometimes I suspect that is a deliberate policy. 
