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Original poster

Don't forget to take a meter reading on the 31st March

143 replies

cakeorwine · 30/03/2022 22:39

If you've not got a Smart Meter.

And are on the Price Cap rate - as rates go up on 1st April and you want to ensure that your supplier knows how much of your energy was used before and after the price cap changes.

I am sure it will be trending on Twitter tomorrow. #meterreadingday

I have a Smart Meter so don't think i need to do it.

OP posts:
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6
Ridingthegravytrain · 31/03/2022 12:45

Also just a thought, but as it’s been so mild people probably haven’t used much gas this month so far. So, if you are like me and did a reading a couple of weeks ago you may be better off not giving one until you are next due in a couple of weeks. I’m assuming they spread the cost by calculating an average number of kWh used per day. So you could get more of the gas you use now it’s getting colder charged at the cheaper rate before tomorrow calculated on a daily average use.

Bexlily · 31/03/2022 12:50

I've managed to get mine through in EDF website, I refreshed a couple of times and it eventually worked

HesterShaw1 · 31/03/2022 13:05

Just did it! On the Octopus website!

I feel a completely pathetic sense of achievement.

PrtScn · 31/03/2022 13:05

Good shout, I’ll do this now before I forget!

Snozzlemaid · 31/03/2022 13:12

Not sure if this is the same for all suppliers but whenever I give my meter reading to Eon I can say what date the reading was taken so I'm not too concerned if I can't get on website today.
I've taken photos of my readings and can log it tomorrow showing as reading taken on 31/3/22.

SpinningTheSeedsOfLove · 31/03/2022 13:18

@Ridingthegravytrain

Also just a thought, but as it’s been so mild people probably haven’t used much gas this month so far. So, if you are like me and did a reading a couple of weeks ago you may be better off not giving one until you are next due in a couple of weeks. I’m assuming they spread the cost by calculating an average number of kWh used per day. So you could get more of the gas you use now it’s getting colder charged at the cheaper rate before tomorrow calculated on a daily average use.
I had that thought as well just after I last posted on this thread!
ramabanana · 31/03/2022 13:19

Got in through British Gas and sorted it, thanks for the reminder!

TurquoiseDress · 31/03/2022 13:46

Grrr Eon website seems to be so slow/crashing when I try to log into my account

Going to try & reply to the email they sent me & attach photos of meter readings!...

TurquoiseDress · 31/03/2022 13:48

Thanks for the reminder!Smile

SkirridHill · 31/03/2022 14:59

Have managed to input mine with EDF but both app and website are glitchy as Hell, and I've yet to receive an email confirmation. Have pictures of readings, screenshot of readings input, and just have to hope for the best.

GeneLovesJezebel · 31/03/2022 15:31

Scottish power still down.

OhGoveUckYourself · 31/03/2022 15:35

British Gas are having 'technical difficulties ' at the moment and you cannot access their website.

Crunchymum · 31/03/2022 15:43

Can't seem to do it with Shell.

App won't open and when I go via the email it says I can't submit another reading for March (gave one mid month as I always do!!)

Fuckers

EmmaH2022 · 31/03/2022 15:46

Thanks so much OP, really appreciate this.

dontmesswithmymoxie · 31/03/2022 15:47

I still can't access Shell even on the app.

ClaudineClare · 31/03/2022 15:54

For anyone who is having problems submitting readings, take a photo of your readings and then email them to yourself so you have proof of date and time and the submit whenever you're able.

I bet some of the energy companies are a bit pissed off with Martin Lewis for giving everyone this advice. He's deprived them of a nice little earner.

Choux · 31/03/2022 16:00

@dontmesswithmymoxie

I still can't access Shell even on the app.
I couldn't get to my Shell account online but on the webpage they have an online form you can fill in. When I submitted it I got an onscreen message saying it had been successfully submitted. I took screenshots of that.
Choux · 31/03/2022 16:05

@Crunchymum

Can't seem to do it with Shell.

App won't open and when I go via the email it says I can't submit another reading for March (gave one mid month as I always do!!)

Fuckers

You can submit Shell readings via this online form.

https://help.shellenergy.co.uk/hc/en-us/requests/new?&tf360011705998=energywaitinggroomsubmittread

FAQs · 31/03/2022 16:21

On in a queue for Bulb.

RubyTrees · 31/03/2022 16:29

To anyone still trying to reach EDF:

I tried submitting a reading to them over a dozen times and kept getting error messages. During my last attempt, I had just entered the account number, when a message popped up saying I had already given my reading today - it showed the correct reading even though I never got a “successfully submitted” message previously. I took a photo and a screenshot of that which had better be good enough!

CPL593H · 31/03/2022 16:43

Just had a very helpful reply from Eon Next who have updated the account with the readings I sent by email.

TwoBigNoisyBoys · 31/03/2022 16:59

Been trying to submit mine and my parents (Eon and EDF) since 8.30 this morning…eon not recognising the login details, EDF saying they’re ‘not what was expected’ and to input again…over and over again 🙄🙄

GeneLovesJezebel · 31/03/2022 17:41

Scottish power still off.
Automatic meter reading phone line just ringing out.
No answer on messenger.
Message on phone line saying no one will be answering.
Absolute shit show for a national company.

Can’t activate the app because I don’t know my customer number as I don’t get letters any more, it’s on line.

Livebythecoast · 31/03/2022 17:51

@CPL593H

Just had a very helpful reply from Eon Next who have updated the account with the readings I sent by email.
I sent mine by email too but not had acknowledgement yet. I noticed just now on Eon website they are giving customers until 9th April to submit readings from today.
EmmaH2022 · 31/03/2022 18:24

Does anyone know the email for Eon next please? I can't find one. Thanks.