Agree with PlaidMaid. I used to love it but ours has really gone downhill.
Empty shelves as standard (fridges and dried goods), constantly leaking/ out of order fridges and freezers and junk food promotions everywhere to fill the gaps. It never used to be this way.
Our store feels grubby and unkempt and badly in need of a makeover. All the attractive touches they added 5+ years ago have been removed (salad misters and so on!).
For 18months the floors were constantly slippery from nasty grey water leaking from the chillers and being tracked everywhere. No mats or yellow signs put down. I eventually complained to HQ. I don't consider myself fussy but I'd reached my limit of slipping and sliding and it felt unhygienic and dangerous. Surprisingly things improved for a while after that!
Too much of the shopfloor is given over to clothes (kids and now womenswear) which everybody ignores until sale time. Tbh there isn't even much interest then. I like the idea but it's not really working in our store.
I shop there out of convenience and want to like it as they do a lot of things well. Plants (when they remember to water them), wonky veg, fishmonger and butcher, some of the deli lines. Quite a lot of the more innovative lines have disappeared from our store which is a shame and have been replaced by stodge. It's useless shopping there in the evenings or weekends (after 10am) as the stock is so hit and miss and doesn't get replenished until the next overnight delivery. Stock is delivered in increasingly small amounts.
Interesting to hear about the bakery and salad bar. I've never been inclined to use ours due to the reasons outlined above 
I've randomly visited a couple of other stores around the country and they were so much nicer.