Companies that have annoyed you do much your teeth grind when you think of them.

[ThunderOnlyHappens]

I'll start:

Ubereats for charging me nearly a tenner for some cold, rubbery food that they told me I couldn't have a refund for as 'tough luck'

o2 for refusing to replace a broken new phone (arrived broken), and then not accepting my complaint.

@OnTopOfSpaghetti Virgin Media were so frustrating they made me cry in the end. I moved house, had 2 phone lines and they only had records of moving one - even though I'd told them 2 (which had consecutive numbers). They didn't move the one they should let alone the other one. I'd wait an hour at a time on my mobile for them to answer the phone (when you paid for every call) and would have to start at the beginning again every time I called. I thought I'd have a nervous breakdown. In the end I wrote a recorded delivery letter to the chief exec and things did eventually get resolved.
They are still shite 14 years on. I recently moved my broadband from Sky to Virgin and despite telling them I was only moving my broadband they managed to move my land line as well and then didn't allocate it to me and I lost my phone number. Shite company

HOTPOINT.

Sorry for shouting, but the fucking tumble dryer fiasco is still painful.

And Virgin, but not so much.

ee - rubbish coverage in our area and bloody awful customer service.

Tax credits folk - they are not a company but they create teeth grind.

RAC - despite so called 24 coverage, would have left DH for 12 plus hours stranded in middle of nowhere (after previously saying they would come within 2.5 hours). I pointed out we had a child on board. Amazingly they found a patrol vehicle to tow us right away. Previously said no one was on duty. utter balls - the lovely man who towed us had been on duty all evening. In fact had been 10 mins away when we rang 1st time.

Grinds. Teeth.

I second Smiths and Boots too as rubbish.

Superdrug way better and cheaper - and led the way with cruelty free stuff in the early days. Also Boots staff in our town are awful - stand chatting for ages whilst pretending you don't exist - though you are obviously waiting for service. I avoid it like the plague.

Ooh. Did I mention the Solid Wood Kitchen Company? They are also UNBELIEVABLY shit and will never be forgiven. So so so many tears, delays and incompetences.

CurrysPC world and TalkTalk have both enabled people to obtain our personal details so that we receive scam calls each time we’ve had reason to provide them with our number.

The day after dh had spoken to TalkTalk last week to upgrade our wifi connection, a bloke rang up pretending to be from Scotland Yard saying our Visa details had been hacked the man on the phone was English.

We never use our landline and we only receive dodgy calls after giving the number out, particularly to PCWorld. I reported this to the information commissioner as a data breach and the calls stopped. These calls usually come from India.

I was so sick I took a pair of scissors to the phone line and have now cut it off. Dh doesn’t yet know. We both have mobiles so technically don’t need the landline phone, but that’s not really the point.

All this fuss about data protection and these companies are just getting away with all sorts.

Remembered another one, Voyage Privé. We booked our honeymoon through them and a month before we were due to fly they sent us an email saying that they were no longer able to honour the booking or offer any alternative, they then took about 2 weeks to refund us the money, after numerous phone calls and emails from us asking them for it, meaning it was a last-minute scramble to get anything sorted. To top it all off we managed to get the same deal through Expedia in the end, so there was no rhyme or reason for all the hassle.

Royal Bank of Scotland
I was 40 weeks pg and went £100 overdrawn. Explained and said I'd go to building society and put cheque in post for £1000. They refused and said wanted it sorted that day. Got two tubes to branch in W1, where there was also a branch of Halifax. Got to Halifax and staff said the mgr who had to countersign the cheque was at lunch and would I like to go shopping for 45 minutes. I was 40 weeks pg. RBS and Halifax sent flowers because I went balistic at both. Was 20 years ago.

Virgin for giving a contract deal at a better price for two years. I said we may move and they said if they couldn't supply to new address I wouldn't be held to contract. I put this in writing when i returned contract and asked them to revoke if there was a problem. We moved after 10 months. There was no cable at new address. They claimed ignorance about my letter. They said I owed them several hundred pounds. They said they needed the electronic copy of the original letter to prove the date. I could not provide because had new pc. Was only resolved when I wrote to Sir RB. They claimed no letter received. I had sent that one special delivery and could send them the tracking details for delivery. That final letter from me quoted their poor administration re receipt of correspondence. Cheque by return.

BUPA.
DD had a septate hymen. They refused to pay the cost of the op to put it right due to an exclusion clause re removal of excess skin. It cost me £2000 and the ombudsman did not uphold their claim on a technicality.

The NHS
DS1 nearly died because midwife three times said falling heart rate was due to faulty monitor. The cord was wrapped round his neck. Fortunately after the third time DH marched out and demanded a dr was called immediately. A more senior midwife appeared and hit the red button. That one cost nothing except it very nearly cost a life.

Barclays Bank for emptying my bank account (around £2400) and keeping the money for three months, refusing to discuss it with me or help me properly on several occasions. The most memorable being that I phoned them and sobbed down the phone for help because I had no money to feed us that weekend and the man on the phone snapped "crying won't help"

There's a definite theme going on here

British Gas
BT
Virgin
Talk Talk
Scottish Power
AO

All big companies who should have great customer service but don't - and dont care because they are so big

I also despise Amazon Google Starbucks FB tax dodging weasels.

I think mine have all been mentioned. But in no particular order companies that I wouldn’t ever use again are
Carphone warehouse
RAC
BT
and actually probably the worst EON!

OMG how could I forget talktalk!

Thrifty car rental for being absolute fucking cunts. I can generally separate my disappointment with a company from my feelings towards their staff but in this case I hate the lot of them. I feel angry again just writing this post and it's been almost 7 years since I last had anything to do with the bunch of scummy shitbags.

Another Virgin mobile here.
GAve notice on my phone (30 days) but the female transferred me to PAYG with immeidate effect. When I got the bill and rang to query, the bloke apologised, told me about the PAYG and said that he had removed the charge.
3 months later, gave notice for DS phone but they offered a good deal so I reconsidered and agreed. However I could not have the new del because of my Bad debt. 72p from the first cancellation. Went balisitc, wrote to credit control and was told they would write off my debt and remove it from Experian as a gesture of good will ( FOR THEIR ERROR) . Yes I got a half hearted aplogy of sorts but had to work hard to get it
I will never do business with them again

Npower. Received an electricity bill from them for over £7000.00! Trying to sort it out took nearly a year and I was getting re-estimated bills amending the amount literally once or twice a week in all that time, all for wildly different crazy amounts. I spent HOURS of my life on the phone to them and they were completely incapable and unwilling to sort it out, and in the end I went to the ombudsman, that also took ages and I actually got reimbursed money in the end. Fucking arseholes, don’t ever touch them with a barge pole!

DX couriers - I've never known such a shambles and the phonecall where I tried to sort out the issue could have been a comedy sketch.

Talktalk - had customer details hacked and years down the line I'm still getting weekly phonecalls from immoral scammers pretending to be from Talktalk technical team.

Western Power.

They were doing some sort of work in the street where we live. They messed up (massively) and accidently sent a massive surge of power into our house. It blew up everything that was plugged in. Our TVs, DVD players, play station, oven, fridge, freezer, all kitchen appliances, music system, all the lights.....jesus, everything. House insurance wouldn't pay out as it was the direct fault of Western Power.

They caused around £10k of damage. They gave us a £600 cheque and a £40 Iceland food voucher We took it right to the top and still lost.

British Gas-

Two years of insisting they supplied me. THEY DID NOT!!!!! I am getting so cross thinking of it 🤬 Bullying me and threatening debt collectors if I didn’t pay. No one would listen for literally years. All I got was about £80 in compensation for hours on the phone, emails, harassment and general upset.

Matalan. They accused me of lying to get a new 5pound bin that had rusted in 2 months.
Never again.

Virgin.

Absolute bastards that they are. I’ve never experienced such diabolical customer service in my life. I emailed the CEO office and got a resolution sharpish but they will never have a penny of my money again.

Sky...I wouldn't ever use them after their owners were shown to have hacked into murdered children's phone accounts. I loathe walking by the stalls touting for new business as I know I won't be able to stop myself from explaining this to the poor person trying to get me to sign up. Hate the Murdochs with a passion.

British Airways for turning off all the fucking lights on a daytime trans-Atlantic flight for 7 hours so the stewards didn't have to work the flight and then having the fasten seatbelts sign turned on when people started to complain so we'd all have to sit like naughty schoolchildren. Then sending me some stock email when I complained. They just lost my business forever. Cunts.

B&Q specifically the branch in Nottingham.

In March I wanted a length of decking type rope, about a metre. Eventually found the correct isle, only to discover a trolley blocking the way as an assistant did 'something' to the shelving opposite the rack of rope reels. I leant over the trolley saw the rope I wanted, so pushed the trolley slightly out of the way to reach it.
Instead of asking if he could help, the assistant shouted at me to stop what I was doing, telling me the aisle was closed. I asked him to pass me the rope I wanted and he refused point blank.
It had taken me 45 minutes to get to the shop. I was so angry, in the car park I took to Twitter and continued a relentless moaning onslaught throughout the day via new tweets and direct messages. The response I got was pathetic - whilst venting my anger through social media I also went on line, found same rope but loads cheaper with free Ordered it. It arrived first class next day.
I did tweet all of this to B&Q in a sort of childish so there post DH thought I'd gone crazy, but I was just so angry that the thing I wanted was there, in reach and i was not allowed to buy it.
And shops wonder why we shop on line.

Halifax building society - 6 years on my rage is still too great to articulate the slight I believe I experienced !!

Oh and I could I forget Orange 😠😠😠
Got new job WFH needed to change dial up to broadband. Daily they promised this would happen, daily I and some poor sod in India would go through the same questions, they'd assure me I'd be connected within 24 hours and nothing happened. But they'd stopped my dial up so I had no means to work.
After more than a week of this nonsense I was they claimed abusive in my attitude and put the phone down on me. I called back, asked to speak to the supervisor, when they introduced themselves I told them they'd be wise to take their headset off as I was going to scream down the phone until such time as they sorted out my issue (not my finest hour.)
It seems there wasn't a fault on the line that required BT to sort - the rubbish I'd been told daily ... broadband up and running within 24 hours. Although I tried really hard was never compensated for my list working hours.