FH there's some entitled people !!

(160 Posts)
ginislife Fri 26-Nov-21 13:17:45

There is no U to this but I've not stopped laughing since it happened. Yesterday I was in the office of a restaurant. It's a newish place, only small with great reviews, a top chef and is currently fully booked until February/March time. All bookings are done via the website and if someone cancels it automatically frees up the slot so often a customer will know before the staff that there's been a cancellation. I answered the phone to a man and the conversation went......
Him: hi, just wondered if there was a table free this evening
Me: no, I'm really sorry we're fully booked this evening (and was checking the on line diary to make sure at the same time)
Him: oh, fully booked ?
Me: yes, I'm sorry. Can I suggest you keep an eye on the website and if anyone cancels you'll be able to book their slot
Him: but can you not squeeze us in tonight ?
Me: no, as I said we're fully booked this evening
Him: but we want to come tonight. We're names in the town. We can bring lots of people to you
Me: I'm really sorry but as I say we're fully booked right up to Christmas and after.
Him: well, we won't ever be coming there then
And put the phone down
2 things: 1. We were genuinely fully booked. Where the fuck did he think they were going to sit ??? Did he really expect I'd call one of the guests who have been booked for months to say sorry but Mr big balls wants your table so you can't come ?
2. If we're fully booked now until March why does he even think we'd miss his custom if he never comes ??? Once the diary for April onwards is open for bookings we'll be fully booked instantly again.
The entitlement seriously astounded me. Hilarious.

OP’s posts: |
Bellyups Fri 26-Nov-21 13:21:43

I’d love it if you told him those two things grin
Seriously, I think I these people NEED telling

ginislife Fri 26-Nov-21 13:22:56

He didn't give me chance !!! I was about to but he'd put the phone down. I was left staring at it with bemusement lol

OP’s posts: |
ICanSeeARainbow123 Fri 26-Nov-21 13:25:30

Please say you're in Essex because I can imagine this being some dickhead in TOWIE 🤣

BakedTattie Fri 26-Nov-21 13:34:12

“We’re names in the town” I’d have laughed so much at this. Hilarious. What a twat.

MrsJamin Fri 26-Nov-21 13:35:11

Mr Big balls 😂

Toottooot Fri 26-Nov-21 13:38:18

Was he actually a person you are aware of?

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Honkytonkyhonky Fri 26-Nov-21 13:39:27

We had something similar a few years ago

Some woman walked into work,ordered her food and started screaming at us that we should get someone to move/leave as she had a pram with her so that gave her a god given right to a seat/table

(Don’t come in on a busy Saturday at lunchtime if your not prepared to wait a few minutes to sit down)

She was really screaming at people to move as ‘I have a fucking baby!I have a pram so I can’t go upstairs!so fucking move!’

I’d had enough-so I pointed out that ‘I’ve pushed 6 kids out of my fanny-does that mean I should get a throne to sit on?of course not-so you’ll just have to wait for a seat’

She went mental-but other customers started agreeing so she flounced out screaming she was never coming back

Of course the following week she came back and has repeated the same crap every week since but avoids me…

ginislife Fri 26-Nov-21 13:39:55

Unfortunately he never actually said who he was so I've no idea. And I never got chance to ask as he'd thrown his dummy out and put the phone down.

OP’s posts: |
DaphneDeloresMoorhead Fri 26-Nov-21 13:53:51

I shall never forget the CF who wanted money off his room due to "seagulls waking him up early".
In Eastbourne. A seaside resort.
Being the DM of a 5* hotel I couldn't really say "wtf did you expect at the seaside you plank ? And what do you expect me to do about wild birds ?"

However I politely but firmly declined any refund. Tool.

DaphneDeloresMoorhead Fri 26-Nov-21 13:59:08

Ooh
My ex has an extremely exclusive restaurant which is tiny. He is booked out within 2 minutes of opening his bookings each month. It's harder to get a table there than the Ivy 😆. An extremely famous movie star, like literally one of the most famous people in the world, wanted him to cancel all the bookings so Mr Big could dine in the restaurant at the last minute by himself.
The opportunity was declined by Lovely Ex who wasn't about to let down all his regulars just to host said MS.

SingingSands Fri 26-Nov-21 14:03:42

Oh @ginislife this really gave me a giggle!

Cornettoninja Fri 26-Nov-21 14:09:28

youtu.be/35wWm4TlPAI

grin

MilkTooth Fri 26-Nov-21 14:12:23

I'm going to try 'I'm a NAME in the town!' next time I can't get a table in my favourite restaurant. Front of house will wet themselves laughing.

ginislife Fri 26-Nov-21 14:23:20

@SingingSands I can't stop laughing. I really wish I knew who it was though. I told the owner and he said it happens all the time hmmSome people are such complete and utter tits !!!

OP’s posts: |
Maverickess Fri 26-Nov-21 16:58:29

Nothing like hospitality for a bit of cheeky fuckery is there 🤣
I've had the 'Do you know who I AM!" Before...... And answered with a truthful "No" ......... And a neutral stare back.

*I shall never forget the CF who wanted money off his room due to "seagulls waking him up early".
In Eastbourne. A seaside resort.*
Being the DM of a 5 hotel I couldn't really say "wtf did you expect at the seaside you plank ? And what do you expect me to do about wild birds ?"*

However I politely but firmly declined any refund. Tool

Ha, I've not had that one directly, though I do believe someone else did, I've had a complaint about the fishing boats starting up early and the tractors etc, in a seaside town, harbour side hotel.......

LittleDandelionClock Fri 26-Nov-21 17:18:59

Happens to my friend who works for Premier Inn too @ginislife

This is an example of a conversation she had last week at 8pm on night, (and she has had similar very often...)

(HER words are in italics...)

Person ringing: 'You got a room?'

She says 'no, we're full sorry.'

'Are you sure?'

'Yep we are full sorry.'

'You must have ONE room available surely?''

'No, I am sorry! No rooms, we are full, completely full.'

'Why?'

'Because people have booked all the rooms.'

'I don't believe you.'

'Well it's true, we don't have any rooms available.'

'Liar.'

'No I'm not, we have no rooms, sorry.'

'Fuck off then!' <Slams down phone.>

I shall show my friend your thread ... She will laugh (or cry!)

And yep YANBU! There are some entitled twats around.

VitalsStable Fri 26-Nov-21 17:30:47

You should have started guessing, Erm Al Pacino? Robert de Niro? Prince William? Jesus of Nazareth, is it your disciples you'll be bringing along?

I remember a man in front of us being late for a flight when checking in and when he said to the check in clerk "Don't you know who I am?" She very calmly replied "Yes Sir, the man who has just missed flight blah blah blah to Geneva" whilst bestowing him with a beautiful smile.

The whole check in line pissed themselves.

Ozanj Fri 26-Nov-21 17:41:17

I bet your ‘fully booked’ restaurant would still find a way to squeeze in a Michelin reviewer or an A Lister though. That’s what is so disgingeous about ‘fully booked’ restaurants. You can ALWAYS find a table if you know someone.

JustLyra Fri 26-Nov-21 17:45:53

This happened when my cousin opened his restaurant.

Someone wanted to book a table on opening night the night before, it had been fully booked for months.

The woman who answered the phone chuckled when they said “I’m a big deal in this town so you better do something” and I will always been in awe of her quickness and coolness because she just said “all the really big deals in this town were invited to opening night sweetie… Would you like me to book you in next month when we have a free table?”

KatherineJaneway Fri 26-Nov-21 17:59:44

Ozanj

I bet your ‘fully booked’ restaurant would still find a way to squeeze in a Michelin reviewer or an A Lister though. That’s what is so disgingeous about ‘fully booked’ restaurants. You can ALWAYS find a table if you know someone.

Exactly.

OhWhatFuckeryIsThisNow Fri 26-Nov-21 18:01:43

My mate has a holiday cottage in our town. She’s had more than one customer demanding the church bells were silenced. It’s called Church Cottage and twenty foot from the 14th century church.

Isbdm Fri 26-Nov-21 18:10:05

What a prick grin

5foot5 Fri 26-Nov-21 18:26:37

Ozanj

I bet your ‘fully booked’ restaurant would still find a way to squeeze in a Michelin reviewer or an A Lister though. That’s what is so disgingeous about ‘fully booked’ restaurants. You can ALWAYS find a table if you know someone.

So I have heard.

Reminds me though if a story in our local paper a few years ago. Wine bar/ restaurant at the weekend, all tables taken. Man comes in with friends and asks young lad at front of house if there are any tables. Young lad says sorry no so the man leaves without a fuss.

However, someone else saw this and realised it was Robbie Williams. When the manager found out the young lad got the sack. shock Poor kid. Turns out he was even a RW fan but simply hadn't recognised him seeing him out of context

gogohm Fri 26-Nov-21 18:29:44

Unfortunately there's plenty of restaurants that would squeeze them in somewhere, get a table from the office or cancel a customer so they try it on. Good on you for not budging.

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