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FH there's some entitled people !!
159

ginislife · 26/11/2021 13:17

There is no U to this but I've not stopped laughing since it happened. Yesterday I was in the office of a restaurant. It's a newish place, only small with great reviews, a top chef and is currently fully booked until February/March time. All bookings are done via the website and if someone cancels it automatically frees up the slot so often a customer will know before the staff that there's been a cancellation. I answered the phone to a man and the conversation went......
Him: hi, just wondered if there was a table free this evening
Me: no, I'm really sorry we're fully booked this evening (and was checking the on line diary to make sure at the same time)
Him: oh, fully booked ?
Me: yes, I'm sorry. Can I suggest you keep an eye on the website and if anyone cancels you'll be able to book their slot
Him: but can you not squeeze us in tonight ?
Me: no, as I said we're fully booked this evening
Him: but we want to come tonight. We're names in the town. We can bring lots of people to you
Me: I'm really sorry but as I say we're fully booked right up to Christmas and after.
Him: well, we won't ever be coming there then
And put the phone down
2 things: 1. We were genuinely fully booked. Where the fuck did he think they were going to sit ??? Did he really expect I'd call one of the guests who have been booked for months to say sorry but Mr big balls wants your table so you can't come ?
2. If we're fully booked now until March why does he even think we'd miss his custom if he never comes ??? Once the diary for April onwards is open for bookings we'll be fully booked instantly again.
The entitlement seriously astounded me. Hilarious.

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lightisnotwhite · 26/11/2021 22:49

@13yearslater

I was in Sainsbo in a very posh town yesterday. A very posh woman wearing tweeds (about 65/70yrs old) hounded and hounded a poor supermarket worker about some wine she wanted that was no longer on the shelves.

She followed him around saying '..but you know me! I've been coming here for years. I even know your first name. Please put some by when the next delivery comes. I'll pay in advance. I'll collect that morning..'

Worker says 'We have no idea what is going to be delivered or when right now so I can't do that.'

Her: 'But you WILL be getting a delivery and all you have to do is ring me up...'

'hat's really not something we can do'

'But you KNOW me.' and on and on she went. Poor lad was nearly in tears and called the manager. The manager said 'yes ok...what's your name and number? I'll see what we can do.'

Anything to get rid of her.
Yuk.

To be fair that’s a loyal customer wanting their normal wine. Trying to be fair and reasonable by paying. She’s got no idea how supermarket stock operates.

Not the same as trying to use influence to blag a table.
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BoredZelda · 26/11/2021 22:51

We're names in the town.

Is the town Scunthorpe?

😂😂😂

Very good!

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FortunesFave · 26/11/2021 22:52

I used to work in a VERY posh/known restaurant in London. I was on the door greeting people and taking coats. I used to have to lie to make people think there wasn't room....or that we had more bookings than we did and I was letting people in as a favour because "that table will be in use within an hour...so we can just squeeze you in"
He's probably aware of how it works...but also a twat.

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BoredZelda · 26/11/2021 22:52

To be fair that’s a loyal customer wanting their normal wine. Trying to be fair and reasonable by paying. She’s got no idea how supermarket stock operates.

And the manager agreed. Sounds like good customer service to me.

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Timeisavirtue · 26/11/2021 23:01

I had one customer the other day, in a retail shop tell me that I was lying about the returns policy, he couldn’t comprehend what I was telling him despite it being written on the back of the receipt and on signs. Yet he kept telling me the policy was bollocks and that because he shops here all the time ( he doesn’t, I literally spend my life there) I should just give him what they want. He must have told me that the policy was bollocks about 10 times 🤦🏼‍♀️

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Talipesmum · 26/11/2021 23:01

@ElephantOfRisk

I should get my DC to try the "I'm a name in this town" as I accidentally named them after local roundabouts so they are actually names in the town.

Grin
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MooseBeTimeForSnow · 26/11/2021 23:05

Scunthorpe. There’s also a Twatt on Shetland.

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ThurstonArmbrister · 26/11/2021 23:19

It could have been Cockermouth.

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RightOnTheEdge · 26/11/2021 23:22

@FatOaf

We're names in the town.

Is the town Scunthorpe?

🤣🤣🤣 Brilliant!
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JackieWeaverHandforthCouncil · 26/11/2021 23:34

FatOaf
We're names in the town.

Is the town Scunthorpe?
🤣🤣🤣 Brilliant!

I don’t get it?

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Almostmenopausal · 26/11/2021 23:35

@JackieWeaverHandforthCouncil

FatOaf
We're names in the town.

Is the town Scunthorpe?
🤣🤣🤣 Brilliant!

I don’t get it?

ScuntHORPE
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Almostmenopausal · 26/11/2021 23:35

sCUNTthorpe @JackieWeaverHandforthCouncil

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TedMullins · 26/11/2021 23:38

This is hilarious 😂 just placemarking for the CF stories. This isn’t as good as yours but I worked in a shoe shop in my youth and occasionally people would attempt to return very clearly battered and worn shoes claiming they didn’t fit, but they didn’t notice til they’d been wearing them for 3 months. Then they’d kick off and say they’d never shop there again when they inevitably didn’t get a refund

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PriamFarrl · 26/11/2021 23:40

The comment up thread about the woman with the baby reminds me of a few years ago at a little cafe we go to regularly. It’s small and all the seating is either outside or upstairs. A lady with a baby and friend came in and wasn’t happy with the available seating to proceeded to order people to move tables so she could have the one she wanted. People did move but she got looks, especially as one of the people she asked to move was the wife of the owner, who didn’t let on.

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5foot5 · 26/11/2021 23:49

@JudgeJ
Reminds me of a friend who rang in September to say that she and her friends from far across the UK were going to come to a very well known Christmas show held near me in the middle of nowhere. When I asked if they had tickets she seemed surprised, but it's only September, I had to tell her that tickets went on sale around the previous Boxing Day and she hadn't a snowball's chance in hell of getting half a dozen! She was very puzzled.

Was that in Norfolk by any chance?

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iklboo · 26/11/2021 23:50

Don't you know who I am?

Sorry, can't help you with that. Is there someone you could call? Is it written in your underwear?

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SonicStars · 26/11/2021 23:57

@ElephantOfRisk

I should get my DC to try the "I'm a name in this town" as I accidentally named them after local roundabouts so they are actually names in the town.

I love this! What a thing to accidentally do.
What are their names? Trying to think of famous roundabouts.
Magic? Denham? Sun and the sand? Co-op?
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Marmite17 · 27/11/2021 00:07

@Cornettoninja



Grin

Brilliant! 😂
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Lalliella · 27/11/2021 00:11

@ElephantOfRisk

I should get my DC to try the "I'm a name in this town" as I accidentally named them after local roundabouts so they are actually names in the town.

😂

Do you live in Milton Keynes and is one of your children called Bottledump?
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13yearslater · 27/11/2021 00:15

A few years ago I put my house on the market. I was expecting it to take the usual few months to sell.

I was a lone mother with a four year old.

A nice married couple with 4 kids came to view it before the details were even printed...they wanted it immediately.

They offered the asking price and asked me to be out within 6 weeks.

I said that wasn't possible as I had only just started looking for something much smaller to buy and was working full time.

They said I should go and live in my caravan as it was only me and the baby and they had a fully fledged family and were married.

The caravan was a 2-berth 90's Bessacar I paid 5 hundred quid for, stationed on an exposed hilltop in Devon miles from anywhere. They said it sounded 'idyllic'.

They were from London.

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Judith0000 · 27/11/2021 00:45

@ginislife

There is no U to this but I've not stopped laughing since it happened. Yesterday I was in the office of a restaurant. It's a newish place, only small with great reviews, a top chef and is currently fully booked until February/March time. All bookings are done via the website and if someone cancels it automatically frees up the slot so often a customer will know before the staff that there's been a cancellation. I answered the phone to a man and the conversation went......
Him: hi, just wondered if there was a table free this evening
Me: no, I'm really sorry we're fully booked this evening (and was checking the on line diary to make sure at the same time)
Him: oh, fully booked ?
Me: yes, I'm sorry. Can I suggest you keep an eye on the website and if anyone cancels you'll be able to book their slot
Him: but can you not squeeze us in tonight ?
Me: no, as I said we're fully booked this evening
Him: but we want to come tonight. We're names in the town. We can bring lots of people to you
Me: I'm really sorry but as I say we're fully booked right up to Christmas and after.
Him: well, we won't ever be coming there then
And put the phone down
2 things: 1. We were genuinely fully booked. Where the fuck did he think they were going to sit ??? Did he really expect I'd call one of the guests who have been booked for months to say sorry but Mr big balls wants your table so you can't come ?
2. If we're fully booked now until March why does he even think we'd miss his custom if he never comes ??? Once the diary for April onwards is open for bookings we'll be fully booked instantly again.
The entitlement seriously astounded me. Hilarious.

You're obviously a popular restaurant, but I have to admit, I dont really have the patience for restaurants that never have any tables available.
November. . . Do you have any tables available? No
December. . . . Can I book a table please? No
January. . . Can I book a table please? No
February. . . Any spaces yet? No
March . . . Do you have any free tables please? No
April. . . Do you have any free tables please?
We've just opened our online booking.
Logs onto online booking. . . Fully booked.

How does anyone book a table in your restaurant if you are fully booked for months and months and when you release slots, they're gone instantly?
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TheLovelinessOfDemons · 27/11/2021 00:48

Our youngest is accidentally named after a road and an estate.

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crazycanuck · 27/11/2021 00:52

I used to work front desk at a timeshare-like property (it worked on a points system). So most of our guests returned regularly. They could request certain rooms, but their requests couldn’t be guaranteed, and they knew this.

One year, around Christmas, so an extremely busy time in the ski resort where this property is located, we had a family arrive who had requested the room they had the previous year. Due to booking constraints, they couldn’t be put in there (they had booked late) but we put them in the room next door. So pretty much the exact same view, and it was the exact same layout as the other room.

When they checked in, before doing anything she demanded the keys so she could see which room they were in. She came storming back downstairs, livid that it wasn’t the same room as before. She was insisting we kick the family out of the room she wanted, a family that had already been in there for days, and put them in the room she was booked in. She was practically frothing, the whole lobby was watching her in awe. Thankfully our manager was sensible, and told her in no uncertain terms that the hotel across the street had availability and he would happily refund her if she stayed there instead. She left, thankfully. What a pillock.

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Athenajm80 · 27/11/2021 01:10

@crazycanuck I was with my sister at a small hotel in Crete. We'd been there a few days, maybe a week, when the lady from reception turned up and said that we had to move cause some regulars had turned up and wanted our room. I was in bed with a migraine and my sister and nephew were out so I said I'd send them to reception when they got back. The regulars wanted the room cause their friends were in the next room but we'd made friends with the people the other side (they were rooms with a kitchenette and bathroom so like mini apartments, we were on the ground floor) I think in the end, after seeing other rooms, my sister said no cause the other rooms weren't as nice and they offered no incentive to pack up all our stuff and move.

Where I used to work, we had a woman and her daughter coming in shouting and swearing. The mother said "I know this is stated xyz in legislation" then a few minutes later "but I can't fucking believe you will do xyz" Umm...you answered your own question, that's the bloody legislation, we can't change that!

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DdraigGoch · 27/11/2021 01:20

@DaphneDeloresMoorhead

I shall never forget the CF who wanted money off his room due to "seagulls waking him up early".
In Eastbourne. A seaside resort.
Being the DM of a 5* hotel I couldn't really say "wtf did you expect at the seaside you plank ? And what do you expect me to do about wild birds ?"

However I politely but firmly declined any refund. Tool.

Hope he never visits Llandudno. Where seagulls are concerned, noise is the least of one's worries. Vicious bastards.
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